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Toyota of Kenner - Service Center

Kenner, LA

4.5
2,118 Reviews

2,118 Reviews of Toyota of Kenner - Service Center

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October 01, 2020

Came in without appointment. First out! Problem was tire pressure. Check of tire pressure revealed spare tire was low. Appreciated the timeliness of the visit. More

by VASC35
Customer Service
Recommend Dealer
Yes
Employees Worked With
Brad Miller
Oct 01, 2020 -

Toyota of Kenner responded

Thank you VASC35 for your service review. We are glad you were taken care of quickly. We hope to assist you with all of your vehicle needs. Thank you for choosing Ray Brandt Toyota. Ray Brandt Auto Group #WeMakeItEasy

October 01, 2020

Every time I go there Tim Bellow shows great customer service, always has a smile on his face, and always is honest about what is going on and approximation on how long the service will take. Almost al More

by BRENKELLY76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Bellow
Oct 02, 2020 -

Toyota of Kenner responded

Thank you BRENKELLY76 for sharing your service experience. We are glad to hear that Tim is taking great care of you and your vehicle. We look forward to assisting you with all of your vehicle needs. Ray Brandt Auto Group #WeMakeItEasy

September 30, 2020

He is one of the best service advisor at Ray Brandt Toyota I recommend him to anybody he have a lot of knowledgeHe is the best I will let everybody knows the bottom More

by helsahli
Customer Service
Recommend Dealer
Yes
Employees Worked With
Douglas Montalbano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2020 -

Toyota of Kenner responded

Thank you helsahi for your review of your service experience with Doug. We are glad to hear that you recommend him. That is the largest compliment he can receive. Thank you for trusting us with your vehicle's service. Ray Brandt Auto Group #WeMakeItEasy

September 29, 2020

Scheduled an appointment for an oil change, and still took 2hrs to get it done, plus after I got home I noticed oil marks over the hood, and fenders. Very disappointed. More

by montoya20_
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Douglas Montalbano
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2020 -

Toyota of Kenner responded

We tried to reach out to you so we could address your concern. We have not received any information from you as of yet. We do hope to assist you again and are still willing to address your concern. Thank you. Ray Brandt Auto Group

September 29, 2020

Service was exceptional and extremely quick. I walked in without an appointment and I was finished in 30 minutes. Mr. Miller was extremely helpful and tentative to me. I will be returning to Ray Brandt for More

by Magutierrez8814
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Miller
Sep 29, 2020 -

Toyota of Kenner responded

We appreciate your sharing your service experience with us, Magutierres8814. We are glad to hear the Brad took great care of you during your visit. We hope to assist you with all of your vehicle needs. Thank you for choosing us! Ray Brandt Auto Group #WeMakeItEasy

September 29, 2020

Ray Brandt Toyota service department is always fast and friendly. Great prices, clean dealership. My go to service advisor Doug is always helpful. Thank you! More

by LYNDSEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Douglas Montalbano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2020 -

Toyota of Kenner responded

Thank you LYNDSEY for sharing your service experience. We are glad to hear that Doug takes such great care of you and your vehicle. We hope to continue to provide you with great service throughout your vehicle ownership. Thank you for trusting us. Ray Brandt Auto Group #WeMakeItEasy

September 29, 2020

Brad was upfront regarding time it would take top complete service due to not having an appointment. Was very patient with me and answered any questions. More

by Tvladd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Miller
Sep 29, 2020 -

Toyota of Kenner responded

Thank you Tvladd for your service review. We are glad to hear that Brad was honest with your wait time as well as answered any questions you had. Thank you for choosing us for your vehicle's maintenance. Ray Brandt Auto Group #WeMakeItEasy

September 28, 2020

Tim was excellent he really explained everything . Gave me a thorough explanation of my Toyota care also answered my questions regarding tire service and cost More

by truss6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Bellow
Sep 29, 2020 -

Toyota of Kenner responded

Thank you truss6 for your review. We are glad to hear that Tim took great care of you during your visit. We hope to assist you for all of your vehicle's maintenance. Thank you for trusting us. Ray Brandt Auto Group #WeMakeItEasy

September 27, 2020

Good work, but took 1 hr more than quoted, which wouldn’t normally have been an issue, but had kids with me. Good customer service though- maintenance team was helpful. More

by kbosch613
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harold Leblanc
Sep 28, 2020 -

Toyota of Kenner responded

We apologize for the longer wait than anticipated kbosch613. We are glad to hear that the customer service was good and the maintenance team was helpful. We do hope to continue to assist you with all of your maintenance needs. Thank you for trusting us. Ray Brandt Auto Group #WeMakeItEasy

September 26, 2020

Fast easy service , great staff! Love my Rav 4 hybrid . Brought in for first 5000 mile check up. Nice area to wait in while car is being serviced . More

by GALLYNN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelia Leblanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Harold Leblanc
Sep 28, 2020 -

Toyota of Kenner responded

GALLYNN, Thank you for your review. We appreciate you kind words about our Team Members. We hope to continue to assist you with your maintenance needs. Thank you for choosing us! Ray Brandt Auto Group #WeMakeItEasy

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