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Toyota of Kenner - Service Center

Kenner, LA

4.5
2,118 Reviews

2,118 Reviews of Toyota of Kenner - Service Center

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November 19, 2023

Always prompt and efficient, my appointment is always on time, would like to see the cookies and drinks return More

by bailiff2020@yahoo.com
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Douglas Montalbano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2023 -

Toyota of Kenner responded

Thank you for taking the time to leave a review about your experience at Ray Brandt Toyota. We're delighted to hear that you find our service prompt and efficient and that your appointments consistently start on time. Your feedback regarding the cookies and drinks is appreciated. We're always looking for ways to enhance our customer experience, and we've forwarded your suggestion to our management team. Thanks again for your continued patronage and for sharing your thoughts. We look forward to serving you again soon! Ray Brandt Auto Group #WeMakeItEasy

November 19, 2023

My services have been excellent. Eric take good care of me. Wait time is good. More

by ROXANELINK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick Burgess Sr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2023 -

Toyota of Kenner responded

Thank you for your wonderful review! We're thrilled your experiences at Ray Brandt Toyota have been excellent. It's great to know that Eric has been taking good care of you and that you're satisfied with the wait times. We always strive to provide top-notch service to our customers, and your feedback is a valuable affirmation of our efforts. We look forward to seeing you again for your next service visit! Ray Brandt Auto Group #WeMakeItEasy

November 18, 2023

Wasn’t to get my oil change on my truck they said it would take about an hour to do the service did not take long More

by ANDREWTDIGIOVANNI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Douglas Montalbano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lenny Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2023 -

Toyota of Kenner responded

Thank you for choosing Ray Brandt Toyota for your vehicle's maintenance needs! We're glad to hear that your oil change service was completed efficiently and within the estimated time frame. Providing prompt and reliable service is a priority for us, and your feedback is a wonderful affirmation of our team's efforts. We appreciate your business and look forward to assisting you with any future service needs. Drive safely, and see you next time! Ray Brandt Auto Group #WeMakeItEasy

November 18, 2023

Very pleased with the kind and courteous response and service to my immediate needs Thank You More

by h1blackman
Recommend Dealer
Yes
Employees Worked With
Douglas Montalbano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Douglas Montalbano
Nov 20, 2023 -

Toyota of Kenner responded

We appreciate you taking the time to leave a review about your recent experience at Ray Brandt Toyota. We are glad to hear that you were very pleased with the kind and courteous service our team provided. It's our goal to ensure all your needs are met promptly and with a friendly approach. Your appreciation means a lot to us, and we're here to assist you with any future needs. Thank you for choosing us, and we look forward to serving you again! Ray Brandt Auto Group #WeMakeItEasy

November 17, 2023

Great service Great customer atention Great expirience Awasome and efficient My car was fixed in a short time. More

by Darwin Castellanos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Douglas Montalbano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Barrett
Nov 17, 2023 -

Toyota of Kenner responded

Thank you for your enthusiastic review of your experience at Ray Brandt Toyota! We're thrilled to hear that our team delivered excellent service and attention, ensuring your visit was both efficient and enjoyable. Knowing that your car was fixed promptly and to your satisfaction is particularly gratifying for us. We always strive to provide top-notch service in a timely manner, and it's wonderful to see this reflected in your visit. We look forward to welcoming you back for any future automotive needs! Ray Brandt Auto Group #WeMakeItEasy

November 17, 2023

Muy mal dije que por favor me repararan esto y no lo hicieron y también hay algo que anda suelto o algo en la parte del tablero de la salida de aire que hace un ruido y tampoco lo repararon solo cobran More

by vilmamillaramirez89
Recommend Dealer
No
Employees Worked With
Jason Eddlestone, Jason Eddlestone
Nov 20, 2023 -

Toyota of Kenner responded

(Original) Thank you for sharing your experience with us; we appreciate your feedback. Your review has been sent to our Management team. Sincerely, Ray Brandt Auto Group (Google Translate) Gracias por compartir su experiencia con nosotros; Agradecemos sus comentarios. Su opinión ha sido enviada a nuestro equipo directivo. Atentamente, Grupo Automotriz Ray Brandt

November 16, 2023

Brett , and the service was great in by the way Brett Aunt own that car. More

by cfleto@att.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Hernandez
Nov 16, 2023 -

Toyota of Kenner responded

Thank you for taking the time to leave a review about your recent experience at Ray Brandt Toyota! We're thrilled to hear that Brett provided you with great service. It's always our goal to deliver top-notch service and make sure every customer leaves satisfied. It sounds like Brett's efforts really made a positive impact on your visit. We're proud to have him on our team and glad you had the opportunity to experience his dedication to customer care firsthand. We appreciate your kind words, and we look forward to serving you again in the future! Ray Brandt Auto Group #WeMakeItEasy

November 16, 2023

I have always gotten going service from Ray Brandt. And Ms Shelia is very nice and always pleasant. More

by Jmxyz123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelia Leblanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2023 -

Toyota of Kenner responded

Thank you for your kind words about your experience at Ray Brandt Toyota! We're thrilled that you've consistently received great service from us. It's wonderful to know that Ms. Sheila's pleasant demeanor has contributed positively to your visits. Your satisfaction is our priority, and we greatly value your loyalty. Thank you for choosing us for your automotive needs, and we look forward to continuing to serve you with the same high standards in the future! Ray Brandt Auto Group #WeMakeItEasy

November 14, 2023

Service personnel is optimal, very polite and extremely helpful. Erik is always looking out for the customer. More

by Manuel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick Burgess Sr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2023 -

Toyota of Kenner responded

Thank you for sharing your service experience with us. We are glad to hear that Erick and our team took great care of you and your vehicle during your visit. We look forward to assisting you again in the future! Ray Brandt Auto Group #WeMakeItEasy

November 14, 2023

All the people is very nice there, waiting room is clean and has a lot goodies! More

by Irisama
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelia Leblanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kerry Cella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2023 -

Toyota of Kenner responded

Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit. We look forward to assisting you again in the future! Ray Brandt Auto Group #WeMakeItEasy

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