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Toyota of Kenner - Service Center

Kenner, LA

4.5
2,118 Reviews

2,118 Reviews of Toyota of Kenner - Service Center

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December 31, 2020

Good job Eric always take care of All the return customer Happy New Year To Eric and his wonderful family see you next visit thanks again buddy More

by WILKEONG
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Erick Burgess Sr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2020 -

Toyota of Kenner responded

Thank you for your review. We are glad to hear that Eric takes great care of you and your vehicle. We will see you on your next visit. Thank you for choosing Ray Brandt Toyota. Ray Brandt Auto Group #WeMakeItEasy

December 31, 2020

I know I can always get great service from the people at ray brandt Toyota. But I wish this 25 word review was not required to submit the feedback. More

by KEELERNOLA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Bellow
Dec 31, 2020 -

Toyota of Kenner responded

Thank you for sharing with us. We are happy to hear that our Team offers you great service. Thank you for choosing Ray Brandt Toyota. Ray Brandt Auto Group #WeMakeItEasy

December 31, 2020

Courteous and conscientious—they are professional and yet they treat you like someone they know and care about! They do everything to make things right in a timely fashion! More

by JFHOOLAHAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelia Leblanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lenny Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2021 -

Toyota of Kenner responded

Thank you for your kind words about our Team during your service visit. We appreciate your loyalty and look forward to assisting you again. Thank you for choosing Ray Brandt Toyota. Ray Brandt Auto Group #WeMakeItEasy

December 30, 2020

Every thing and everyone were great. I was able to catch upon some reading while i was waiting. the atmosphere was great.. the facility was great and comfortable thank you. More

by PASTORSAMBAKER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harold Leblanc
Dec 30, 2020 -

Toyota of Kenner responded

Thank you for sharing your service experience with us. We are glad to hear that "everything and everyone was great"! We look forward to assisting you with all of your vehicle needs. Thank you for choosing Ray Brandt Toyota. Ray Brandt Auto Group #WeMakeItEasy

December 30, 2020

As usual, the service was on time and the people were very courteous. I will continue to have the Toyota vehicles we own serviced at Ray Brandt Toyota in Kenner, Louisiana. More

by PRESCO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erick Burgess Sr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2020 -

Toyota of Kenner responded

Thank you for sharing your service experience. We appreciate your kind words and you loyalty. We look forward to you next visit. Thank you for choosing Ray Brandt Toyota. Ray Brandt Auto Group #WeMakeItEasy

December 30, 2020

Total lack of courtesy and value for customers time. I had to fight for my recall to be ready after a 2nd visit. Very bad customer experience. More

by AMITMISHRA.SAP
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Shelia Leblanc
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Harold Leblanc
Dec 30, 2020 -

Toyota of Kenner responded

Thank you. Someone from Management will be contacting you. Ray Brandt Auto Group

December 30, 2020

Always a pleasure! Sales/Service is top notch! Very kind, warm, helpful people at this dealership! I would definitely buy again, and recommend to family and friends More

by KEISELEN79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erick Burgess Sr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2020 -

Toyota of Kenner responded

Thank you for sharing you experience with us. We are thrilled to hear that our Teams are "top notch"! We do appreciate your recommendation and look forward to assisting you and your friends and family. Thank you for choosing Ray Brandt Toyota. Ray Brandt Auto Group #WeMakeItEasy

December 29, 2020

Very disappointed in the time 2 hours - oil change & tire rotation - my vehicle was not even washed!!! There are to many other places I can go!!! More

by NICKI.GLUECK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Erick Burgess Sr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2020 -

Toyota of Kenner responded

Thank you for your review. Please stop by anytime during service hours for a car wash. We do apologize as that should be completed at each visit. We appreciate you letting us know so we know where we need to improve. Thank you for choosing Ray Brandt Toyota. Ray Brandt Auto Group

December 28, 2020

Great service as always! Tim Bellow went above and beyond! Only place I get my car serviced and only place I get new cars from More

by BDWHITE1201
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Bellow
Dec 28, 2020 -

Toyota of Kenner responded

Thank you for your review. We are glad to hear that Tim took great care of you during your visit. We hope to continue to assist you with all of your vehicle needs. Thank you for choosing Ray Brandt Toyota. Ray Brandt Auto Group #WeMakeItEasy

December 24, 2020

Service adviser was great! Had a short wait and great experience. Tim took care of my issues very professionally. Service issue ended up being covered under warranty More

by CCHAISSONJR
Recommend Dealer
Yes
Employees Worked With
Erick Burgess Sr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Bellow
Dec 28, 2020 -

Toyota of Kenner responded

Thank you for sharing your service experience with us. We are glad to hear that our Team offered you a "great experience". We hope to see you on your next visit. Thank you for choosing Ray Brandt Toyota. Ray Brandt Auto Group #WeMakeItEasy

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