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Toyota of Kenner - Service Center

Kenner, LA

4.5
2,118 Reviews

2,118 Reviews of Toyota of Kenner - Service Center

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January 20, 2021

Very courteous and professionalWork completed in a Very courteous and professional Work completed in a timely fashion Staff very helpful Went above and beyond expectations Let me know other issues More

by rbnw15
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Danny Waguespack
Jan 21, 2021 -

Toyota of Kenner responded

Thank you for sharing your service experience with us! We appreciate your kind words about our Team, and we look forward to assisting you on your next visit. Ray Brandt Auto Group #WeMakeItEasy

January 18, 2021

Always a good experience, good service and happy people all around. Very clean and having the coffee for adults and coco for kids is good! More

by jones.richard.iv4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Miller
Jan 18, 2021 -

Toyota of Kenner responded

Thank you for sharing your service experience with us. We appreciate your loyalty and your kind words about our Team. We look forward to your next visit. Thank you for choosing Ray Brandt Toyota. Ray Brandt Auto Group #WeMakeItEasy

January 16, 2021

Thank you Doug for trouble shooting the problem with my vehicle You took care of the situation very quickly and handled everything in a professional manner. I appreciate your efforts to get this fixed. More

by LRBEARD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Douglas Montalbano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2021 -

Toyota of Kenner responded

We appreciate you sharing your service experience with us. We are glad to hear that Doug took great care of your and your vehicle. We look forward to assisting you again. Thank you for choosing Ray Brandt Toyota. Ray Brandt Auto Group #WeMakeItEasy

January 15, 2021

Brad was so helpful in getting me in to get my oil changed. He let me know about what to do with my recall notification. He saved me a long drive to Baton Rouge too. More

by barbr93
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brad Miller
Jan 15, 2021 -

Toyota of Kenner responded

Thank you for sharing your service experience with us. We are thrilled to hear that Brad took great care of you and your vehicle. We hope to have you visit again. Thank you for choosing Ray Brandt Toyota. Ray Brandt Auto Group #WeMakeItEasy

January 15, 2021

The service was good and reasonable. It was completed quickly and I was able to wait for my car. Car is running fine now. Friendly. More

by INGRIDLAFFONT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erick Burgess Sr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2021 -

Toyota of Kenner responded

Thank you for sharing your experience with us. We are glad to hear it was completed in a timely manner. We hope to see you for your next maintenance visit. Thank you for choosing Ray Brandt Toyota. Ray Brandt Auto Group #WeMakeItEasy

January 14, 2021

Doug in the service department was very professional and kept me updated on the status of my truck throughout the service. My truck was returned back to me in factory condition. I highly recommend Ray Brand More

by will
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Douglas Montalbano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2021 -

Toyota of Kenner responded

Thank you for your review and your recommendation. We are glad to hear that Doug took great care of you and your vehicle. We appreciate your kind words and look forward to assisting you again. Thank you for choosing Ray Brandt Toyota. Ray Brandt Auto Group #WeMakeItEasy

January 14, 2021

My latest experience is not complete yet. I have to return next week to finish up. I like the appointment thing because is makes everything more efficient. I like the service and the atmosphere we get More

by TIMBIGEASY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erick Burgess Sr
3.0
This rating includes all reviews, with more weight given to recent reviews.
Shelia Leblanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2021 -

Toyota of Kenner responded

Thank you for sharing your experience with us. We are thrilled that you chose Ray Brandt Toyota for your maintenance and service needs. We look forward to seeing you again next week. Ray Brandt Auto Group #WeMakeItEasy

January 13, 2021

All good THIS TIME. That is all I have to say other than I am very tred of filling out surveys. La la la la More

by CHIARAJACOBSEN
Recommend Dealer
Yes
Employees Worked With
Shelia Leblanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danny Waguespack, Tim Bellow
Jan 13, 2021 -

Toyota of Kenner responded

Thank you for your review. We do appreciate you taking the time to give us feedback. We hope to see you on your next visit. Thank you for choosing Ray Brandt Toyota. Ray Brandt Auto Group #WeMakeItEasy

January 11, 2021

It’s so bad service. It’s very bad worker .Very high It’s so bad service. It’s very bad worker . Very high price. lakeside Toyota Very nice people , and very excellent service. Service always is done More

by taysirsalem
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Erick Burgess Sr
1.0
This rating includes all reviews, with more weight given to recent reviews.
Douglas Montalbano
1.0
This rating includes all reviews, with more weight given to recent reviews.
Shelia Leblanc
1.0
This rating includes all reviews, with more weight given to recent reviews.
Giancarlos Chavez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Harold Leblanc
Jan 12, 2021 -

Toyota of Kenner responded

Thank you for your review. I have sent your concerns to management. Ray Brandt Auto Group

January 08, 2021

Always receive excellent service. Doug keeps me posted on status of the work being done. I have been satisfied of the work that has been completed More

by LRBEARD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Douglas Montalbano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2021 -

Toyota of Kenner responded

Thank you for sharing your experience with us. We are glad to hear that Doug offers you excellent service. We hope to see you on your next visit. Thank you for choosing Ray Brandt Toyota. Ray Brandt Auto Group #WeMakeItEasy

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