2,118 Reviews of Toyota of Kenner - Service Center
My recall issue, battery and tire rotation was handled as quickly as possible by your Service Department. I have been coming to Doug Montalbano for several years and can’t say enough good things about him quickly as possible by your Service Department. I have been coming to Doug Montalbano for several years and can’t say enough good things about him. More
My car is basically brand new 2020 Highlander and when I brought it in to be serviced “routine service” it was in excellent condition. They did an oil change and tire rotation. They never bothered to clean brought it in to be serviced “routine service” it was in excellent condition. They did an oil change and tire rotation. They never bothered to clean or vacuum the car (which I have gotten accustomed to when bringing my car to the dealership as a courtesy) Go to check out and there is a dent in the side passenger door that I noticed immediately and pointed out to the lady assisting me. She said I must have had the dent when I came and that it was not their fault. I went and asked to speak to the supervisor who stated that the camera system was out so they couldn’t verify if it was their fault or not but that it should not be as they never accessed that door. After a few rounds I was told they would contact me when the x-a dent guy would be there next to have him try to remove the dent since they could not verify that it wasn’t their fault. Needless to say it was not a great experience. More
I brought my car to replace the recalled fuel pump. They called to set up appt and offered a rental car. The car was repaired promptly. Smelled of gas for a few days, but that was expected. Thanks! called to set up appt and offered a rental car. The car was repaired promptly. Smelled of gas for a few days, but that was expected. Thanks! More
Great customer service from Harold LeBlanc and the rest of the staff, as usual! I would recommend Ray Brandt Toyota service to friends and family. of the staff, as usual! I would recommend Ray Brandt Toyota service to friends and family. More
3rd since I’ve been with Toyota the info for maintenance was not honest. Suggestions for other services on maintenance when I know it was done in the last 30 days. was not honest. Suggestions for other services on maintenance when I know it was done in the last 30 days. More
Very easy experience and friendly. I will recommend Very easy experience and friendly. I will recommend friends to use this dealership.I did not feel pressured into buying something I did not want. Very easy experience and friendly. I will recommend friends to use this dealership.I did not feel pressured into buying something I did not want. More
Very helpful and friendly. Did an awesome job. Didn't have to wait for a long time. I will tell friends n family about my service. have to wait for a long time. I will tell friends n family about my service. More
Very good service. No long wait time. Friendly staff. Why do you need twenty -five words? This is all I have to say. Good bye!! Why do you need twenty -five words? This is all I have to say. Good bye!! More
Probably 15 years ago I decided to try the Ray Brandt Toyota service department even though I had purchased my car at another dealer. Because of the service I received, I haven't been and wouldn't consid Toyota service department even though I had purchased my car at another dealer. Because of the service I received, I haven't been and wouldn't consider going anywhere else for service or to purchase a vehicle. I tell everyone about how great they are! More