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Toyota of Kenner - Service Center

Kenner, LA

4.5
2,118 Reviews

2,118 Reviews of Toyota of Kenner - Service Center

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March 24, 2021

My recall issue, battery and tire rotation was handled as quickly as possible by your Service Department. I have been coming to Doug Montalbano for several years and can’t say enough good things about him More

by George97
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Douglas Montalbano
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2021 -

Toyota of Kenner responded

Thank you for sharing your service experience with us. We appreciate your kind words! Ray Brandt Auto Group #WeMakeItEasy

March 23, 2021

My car is basically brand new 2020 Highlander and when I brought it in to be serviced “routine service” it was in excellent condition. They did an oil change and tire rotation. They never bothered to clean More

by HTRUXI1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Shelia Leblanc
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2021 -

Toyota of Kenner responded

We're disappointed to hear of the negative experience you had at our location. If you would like to further discuss your experience, please contact Roch Eshleman at roch.eshleman@raybrandtautogroup.com. Thank you.

March 22, 2021

Only dealership i bring my Camry to. Service is always fast and efficient. The staff are friendly and they even washed my car for me. More

by AMANDA0781
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harold Leblanc
May 11, 2021 -

Toyota of Kenner responded

Thanks for sharing your service experience with us. We appreciate your kind words about our team! Ray Brandt Auto Group #WeMakeItEasy

March 20, 2021

I brought my car to replace the recalled fuel pump. They called to set up appt and offered a rental car. The car was repaired promptly. Smelled of gas for a few days, but that was expected. Thanks! More

by JHILL114
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harold Leblanc
May 11, 2021 -

Toyota of Kenner responded

Thank you for sharing your service experience with us. We are glad our team was able to make your visit an easy one! Ray Brandt Auto Group #WeMakeItEasy

March 19, 2021

Great customer service from Harold LeBlanc and the rest of the staff, as usual! I would recommend Ray Brandt Toyota service to friends and family. More

by SMCALPIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harold Leblanc
May 11, 2021 -

Toyota of Kenner responded

Thanks for sharing your service experience with us. We are glad that Harold was able to take great care of you and your vehicle during your visit! Ray Brandt Auto Group #WeMakeItEasy

March 18, 2021

3rd since I’ve been with Toyota the info for maintenance was not honest. Suggestions for other services on maintenance when I know it was done in the last 30 days. More

by SANDRAGAB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Harold Leblanc
Mar 18, 2021 -

Toyota of Kenner responded

Our Service Manager will be in touch with you shortly. Thank you for sharing this with us. Ray Brandt Auto Group

Mar 18, 2021 -

SANDRAGAB responded

Sandra Gabriel

March 18, 2021

Very easy experience and friendly. I will recommend Very easy experience and friendly. I will recommend friends to use this dealership.I did not feel pressured into buying something I did not want. More

by BLEVET1025
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lenny Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Woody Gregoire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fred Mena
May 11, 2021 -

Toyota of Kenner responded

Thank you for the great review. We appreciate your kind words about our team! Ray Brandt Auto Group #WeMakeItEasy

March 17, 2021

Very helpful and friendly. Did an awesome job. Didn't have to wait for a long time. I will tell friends n family about my service. More

by ERINMINH07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Douglas Montalbano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Miller
May 11, 2021 -

Toyota of Kenner responded

Thank you for sharing your service experience with us. We appreciate your kind words about our team! Ray Brandt Auto Group #WeMakeItEasy

March 14, 2021

Very good service. No long wait time. Friendly staff. Why do you need twenty -five words? This is all I have to say. Good bye!! More

by SDUKES0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erick Burgess Sr
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2021 -

Toyota of Kenner responded

Thanks for the great review. We appreciate your kind words about our team! Ray Brandt Auto Group #WeMakeItEasy

March 12, 2021

Probably 15 years ago I decided to try the Ray Brandt Toyota service department even though I had purchased my car at another dealer. Because of the service I received, I haven't been and wouldn't consid More

by Shelby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelia Leblanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2021 -

Toyota of Kenner responded

Thank you for the awesome review. We appreciate your kind words about our team! Ray Brandt Auto Group #WeMakeItEasy

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