2,118 Reviews of Toyota of Kenner - Service Center
Excellent service as always from Sheila and Harold. Excellent, trusty and reliable service from technicians who repair car. Able to schedule service appointment appointment within one day as hoped ( Excellent, trusty and reliable service from technicians who repair car. Able to schedule service appointment appointment within one day as hoped (& needed). No delays when arrived and car was ready in no time at all. Thank you to this excellent team! More
Shelia as usual very professional and courteous. Explained reasons for needed service and cost prior to performance. She is the reason I deal with Ray Brandt Explained reasons for needed service and cost prior to performance. She is the reason I deal with Ray Brandt More
If you are giving a customer the option to setup service online or call you should have more than one person to answer the phone to set appointments. I called three time to set an appointment was transferr online or call you should have more than one person to answer the phone to set appointments. I called three time to set an appointment was transferred to a number that no one answered, so the third time I called I told that to the person that had been transferring me and was told “then she must be busy”, offered to take my name and number and no one returned my call. Now as far as my oil change I am happy with the service.... More
Professional and prompt service from the service department. Tom recognized that I was also due for an additional maintenance service. He made sure that both maintenance services were done because h department. Tom recognized that I was also due for an additional maintenance service. He made sure that both maintenance services were done because he knew how busy my work schedule can be and that I drive over 25 miles to receive my services at Ray Brant Toyota. More
Courteous and efficient! The vehicle wash is always nice too! I bring all my vehicles to Ray Brandt and always get treated well. Thank you! too! I bring all my vehicles to Ray Brandt and always get treated well. Thank you! More
Friendly and knowledgeable staff. Dealership is clean and inviting. Service technician take great care of my vehicle. I recommend Ray Brandt to my friends and family. inviting. Service technician take great care of my vehicle. I recommend Ray Brandt to my friends and family. More
Very satisfied with customer service, focus and quality of service. All completed in a timely manner. I will return for any future services needed or warranted. of service. All completed in a timely manner. I will return for any future services needed or warranted. More
Erick is my go to person in service. I can trust his advice. The service provided to my car is always completed in a timely manner. advice. The service provided to my car is always completed in a timely manner. More
The Service Center normally provides excellent service. I scheduled a recall for a fuel pump issue. I was told it would be a 2 - 3 hour job. I brought my truck in before 8:00 a.m. Ran some errands to k I scheduled a recall for a fuel pump issue. I was told it would be a 2 - 3 hour job. I brought my truck in before 8:00 a.m. Ran some errands to kill some time on the east bank. Called to check on it around lunchtime and was told it'll be a few more hours. The mechanics called in sick. Should have notified me that the original time estimate was going to be more than twice the original estimate. Had to go back home in Lafitte and then back to Kenner again. More
I’ve done this survey once already. The service was as good as it could be for the type of service I needed Ed for my Toyota Highlander. I was there for a tire rotation, a fuel issue recall and to chec good as it could be for the type of service I needed Ed for my Toyota Highlander. I was there for a tire rotation, a fuel issue recall and to check out my battery which wouldn’t start one morning. Apparently, after an accident I had, the wrong battery was put in my car by Toyota Collision by mistake. Fortunately, the right battery was replaced in my car st no cost to me. More