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Toyota of Kenner - Service Center

Kenner, LA

4.5
2,118 Reviews

2,118 Reviews of Toyota of Kenner - Service Center

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April 02, 2021

Excellent service as always from Sheila and Harold. Excellent, trusty and reliable service from technicians who repair car. Able to schedule service appointment appointment within one day as hoped ( More

by MCALUDA1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelia Leblanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Harold Leblanc
Apr 21, 2021 -

Toyota of Kenner responded

Thank you for sharing your service experience with us. We are glad to hear that Sheila and Harold were able to take great care of you and your vehicle during your visit with us! Ray Brandt Auto Group #WeMakeItEasy

April 02, 2021

Shelia as usual very professional and courteous. Explained reasons for needed service and cost prior to performance. She is the reason I deal with Ray Brandt More

by BBRUNNER3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelia Leblanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2021 -

Toyota of Kenner responded

Thank you for sharing your service experience with us. We are glad to hear that Sheila was able to take great care of you and your vehicle during your visit! Ray Brandt Auto Group #WeMakeItEasy

April 02, 2021

If you are giving a customer the option to setup service online or call you should have more than one person to answer the phone to set appointments. I called three time to set an appointment was transferr More

by Smray
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Douglas Montalbano
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2021 -

Toyota of Kenner responded

Thank you for sharing your service experience with us, Smray.

April 01, 2021

Professional and prompt service from the service department. Tom recognized that I was also due for an additional maintenance service. He made sure that both maintenance services were done because h More

by GPLAGARDE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Bellow
Apr 22, 2021 -

Toyota of Kenner responded

Thank you for sharing your service experience with us. We are glad to hear that Tom was able to take great care of you and your vehicle during your visit with us! Ray Brandt Auto Group #WeMakeItEasy

March 31, 2021

Courteous and efficient! The vehicle wash is always nice too! I bring all my vehicles to Ray Brandt and always get treated well. Thank you! More

by jcasadaban
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Douglas Montalbano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2021 -

Toyota of Kenner responded

Thank you for sharing your service experience with us. We appreciate your kind words about our team! Ray Brandt Auto Group #WeMakeItEasy

March 30, 2021

Friendly and knowledgeable staff. Dealership is clean and inviting. Service technician take great care of my vehicle. I recommend Ray Brandt to my friends and family. More

by JONKAREN0626
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Douglas Montalbano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shelia Leblanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Harold Leblanc
Apr 22, 2021 -

Toyota of Kenner responded

Thank you for sharing your service experience with us. We appreciate your kind words about our team! Ray Brandt Auto Group #WeMakeItEasy

March 29, 2021

Very satisfied with customer service, focus and quality of service. All completed in a timely manner. I will return for any future services needed or warranted. More

by HMPGAINES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Douglas Montalbano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2021 -

Toyota of Kenner responded

Thank you for sharing your service experience with us. We appreciate your kind words about our team! Ray Brandt Auto Group #WeMakeItEasy

March 28, 2021

Erick is my go to person in service. I can trust his advice. The service provided to my car is always completed in a timely manner. More

by BROTH1218
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erick Burgess Sr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2021 -

Toyota of Kenner responded

Thank you for sharing your service experience with us. We are glad Eric was able to take great care of you and your vehicle during your visit with us! Ray Brandt Auto Group #WeMakeItEasy

March 25, 2021

The Service Center normally provides excellent service. I scheduled a recall for a fuel pump issue. I was told it would be a 2 - 3 hour job. I brought my truck in before 8:00 a.m. Ran some errands to k More

by Powajbo, Richard
Recommend Dealer
Yes
Employees Worked With
Erick Burgess Sr
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 25, 2021

I’ve done this survey once already. The service was as good as it could be for the type of service I needed Ed for my Toyota Highlander. I was there for a tire rotation, a fuel issue recall and to chec More

by George97
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Douglas Montalbano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2021 -

Toyota of Kenner responded

Thank you for sharing your service experience with us. We are glad our team was able to assist you during your visit! Ray Brandt Auto Group #WeMakeItEasy

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