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Toyota of Kenner - Service Center

Kenner, LA

4.5
2,118 Reviews

2,118 Reviews of Toyota of Kenner - Service Center

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April 20, 2021

As always - professional, courteous, friendly....and ON TIME....Harold LeBlanc, thank you! Appreciate and value the excellent service - the service department folks are excellent - they know their custome More

by KTEDESCO57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harold Leblanc
Apr 20, 2021 -

Toyota of Kenner responded

Thank you for sharing your service experience with us. We are glad to hear that Harold was able to take great care of you and your vehicle during your visit! Ray Brandt Auto Group #WeMakeItEasy

April 20, 2021

Ended up being more costly than I had expected from the maintenance booklet. Unanticipated work was done. I was kept informed throughout by Harold. Also, was so busy that day that car would have taken l More

by Michael Basile
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harold Leblanc
Apr 22, 2021 -

Toyota of Kenner responded

Thank you for sharing your service experience with us, Michael. Ray Brandt Auto Group #WeMakeItEasy

April 16, 2021

The service department went above and beyond with my warranty work. I was provided a loaner by Alison who exhibited excellent customer service. My vehicle was checked multiple times for any continued le More

by aqueducto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erick Burgess Sr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alison with loaner vehicle: 5 stars; Techs: 5 stars
Apr 19, 2021 -

Toyota of Kenner responded

Thank you for sharing your service experience with us. We appreciate your kind words about our team! Ray Brandt Auto Group #WeMakeItEasy

April 15, 2021

The service is great. The service Dept is very informative and helpful. I was informed of an upcoming special and was able to get a great deal. More

by mdguy342
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erick Burgess Sr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2021 -

Toyota of Kenner responded

Thank you for sharing your service experience with us. We appreciate your kind words about our team! Ray Brandt Auto Group #WeMakeItEasy

April 15, 2021

Fast and excellent service, courteous, informative and professional. Never had any problems with Ray Brandt Toyota at 2460Vetrans Blvd and always use their service for all my Toyota needs. More

by A
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harold Leblanc
Apr 19, 2021 -

Toyota of Kenner responded

Thank you for sharing your service experience with us. We appreciate your kind words about our team! Ray Brandt Auto Group #WeMakeItEasy

April 15, 2021

Truthfully Sheila was the best service I’ve had there since I came there a couple years ago to buy. I’ll be dealing with her from here on out. Also the gentle that started to check me in for her. I can’t More

by erikabenfatti90
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelia Leblanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Harold Leblanc
Apr 19, 2021 -

Toyota of Kenner responded

Thank you for sharing your service experience with us. We are glad to hear that Sheila was able to take great care of you and your vehicle during your visit! Ray Brandt Auto Group #WeMakeItEasy

April 14, 2021

As usual, great service! As usual, great service! As usual, great service!As usual, great service! As usual, great service!As usual, great service! As usual, great service! More

by DLEA143
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harold Leblanc
Apr 27, 2021 -

Toyota of Kenner responded

Thanks for the great review! Ray Brandt Auto Group #WeMakeItEasy

April 14, 2021

In and out in no time at all. Professional and friendly customer service. L9ve that your appointments are automatically set up. They are easily rescheduled as well. More

by RTRAHAN47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Woody Gregoire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Halprin, Tim Bellow, James McEwen
Apr 19, 2021 -

Toyota of Kenner responded

Thank you for sharing your service experience with us. We appreciate your kind words about our team! Ray Brandt Auto Group #WeMakeItEasy

April 14, 2021

Service was exceptional as usual... always courteous, professional and done in a timely manner...I would like to commend Erick , the service specialist , Monica .. the parts technician and Allison who sc More

by C_E_SCOTT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erick Burgess Sr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2021 -

Toyota of Kenner responded

Thank you for sharing your service experience with us. We appreciate your kind words about our team! Ray Brandt Auto Group #WeMakeItEasy

April 13, 2021

they are slow even with an appt. was disappointed by not getting my $10.00 discount on oil change even tho I presented my coupon More

by ORANGERN30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harold Leblanc
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