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Toyota of Kenner - Service Center

Kenner, LA

4.5
2,118 Reviews

2,118 Reviews of Toyota of Kenner - Service Center

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May 01, 2021

I consistently have great experiences with Ray Brandt Toyota’s Service Department. They have kept my vehicles running at a high quality for years; I am more than happy to continue to use them for my veh More

by MHSYLVESTER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erick Burgess Sr
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2021 -

Toyota of Kenner responded

Thank you for sharing your experience with us. We appreciate your kind words and your loyalty! Ray Brandt Auto Group #WeMakeItEasy

April 30, 2021

I have always be pleased with the services I have received with Ray Brandt on Vets. Hwy. the service dept. is courteous and friendly. I do not have to wait too long to receive the service. If it will More

by JRSELS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harold Leblanc
May 10, 2021 -

Toyota of Kenner responded

Thank you for sharing your service experience with us. We appreciate your kind words about our team! Ray Brandt Auto Group #WeMakeItEasy

April 28, 2021

First time for service on my new car. Everything was great. Will tell all my friends and family how that they should do there service here. More

by NLESTELLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Waguespack
May 11, 2021 -

Toyota of Kenner responded

Thanks for the great review. We appreciate your kind words! Ray Brandt Auto Group #WeMakeItEasy

April 28, 2021

I started with Doug but he had to leave early due to illness. Brad took over but when I asked if they could check one more thing that I had forgotten to mention I was told it was too late because the pa More

by TONIMORTILLARO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Douglas Montalbano
4.0
This rating includes all reviews, with more weight given to recent reviews.
Shelia Leblanc
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Harold Leblanc, Brad Miller
April 26, 2021

I scheduled an appt and still ended up waiting 2+ hours. Some of the perks have gone away, no longer provide a feee car wash. More

by MDMURPHEY
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Shelia Leblanc
3.0
This rating includes all reviews, with more weight given to recent reviews.
April 26, 2021

We have always received knowledgeable information and exceptional service regarding the work performed on our Toyota vehicles from Eric Burgess at Ray Brandt Toyota in Kenner, Louisiana. More

by PRESCO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erick Burgess Sr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2021 -

Toyota of Kenner responded

Thank you for sharing your service experience with us. We are glad Eric is able to take great care of you and your vehicle during your visits! Ray Brandt Auto Group #WeMakeItEasy

April 26, 2021

They try to upsell services that were not needed waited 2 1/2 hours for a tire rotation which cost 50 some odd dollars a joke. More

by randjalexander
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Danny Waguespack
Apr 28, 2021 -

Toyota of Kenner responded

We're disappointed to hear of the negative experience you had at our location. If you would like to further discuss your experience, please contact Danny Waguespack at danny.waguespack@raybrandtautogroup.com. Thank you.

April 23, 2021

Fantastic job by the Service Team. Lenny Thomas and Eric Burgess really to take of me and my vehicle. True professionals. I will definitely be back to the dealership in the future. More

by JODYMATHERNE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erick Burgess Sr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lenny Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2021 -

Toyota of Kenner responded

Thank you for sharing your service experience with us. We are glad to hear that Lenny and Eric were able to take great care of you and your vehicle during your visit! Ray Brandt Auto Group #WeMakeItEasy

April 22, 2021

Your people are valuable assets. Doug always goes above & beyond to take care of his customers. Always a pleasant trip down to see him. Good communicator keeping me well informed... More

by JOEY33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Douglas Montalbano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2021 -

Toyota of Kenner responded

We are so glad to hear that Doug is always able to take great care of you and your vehicle during your visits with us! Ray Brandt Auto Group #WeMakeItEasy

April 22, 2021

Friendly. Fast Courteous service. Easy to make an appointment, always ask if they can help with anything else. Clean waiting room & restrooms. My salesman Matt Browning is always there and always More

by Pam F.
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Douglas Montalbano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2021 -

Toyota of Kenner responded

Thank you for sharing your service experience with us. We appreciate your kind words! Ray Brandt Auto Group #WeMakeItEasy

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