Toyota of Huntington Beach

Toyota of Huntington Beach is the only facility I bring my trucks to be serviced. The team is very knowledgeable and service has always been stellar. my trucks to be serviced. The team is very knowledgeable and service has always been stellar. More

Dealer took care of a repair of no charge to me for something that was past warranty period because they agreed with me that regardless of the warranty the part shouldn’t have worn out this soon. something that was past warranty period because they agreed with me that regardless of the warranty the part shouldn’t have worn out this soon. More

Starts from extremely unprofessional customer service and sales ethics, I met the sales reps Oscar who later I realized had no idea how does the financing works. I went in to purchase a pre-owned Honda crv 2 sales ethics, I met the sales reps Oscar who later I realized had no idea how does the financing works. I went in to purchase a pre-owned Honda crv 2020 that had a minor chip on it that previous owner filled with touch up paint and I asked him that can we fix it before I get the vehicle sold over to me and very confidently he replied yesss "absolutely bro will take care of it". Of course which he didn't. Later on next day I went in to get the deal finalized and with the pre-approved loan document from my bank but they insisted on getting my loan with them and I had clearly told them I don't want to go with them but to refuse my pre approval they started telling me whole bunch of nonsense as to why they can't accept that which has no valid reasons. It was from bank of America which is one of approved lenders that I had verified already. Anyways I got it vehicle as it was sold to me without having it fixed. Oscar told me that he'll follow up with me next day to make an appointment for me to come back and get that taken care of it. I called next day on Friday and no response I called him on Monday and no response and when he answered he said oh yeah man let me check and call you back and never called back. Anyway this was one terrible car buying experience I had. You guys are full of nonsense. Terrible customer service. More

David Silva was very helpful. I was able to drop my tundra off the night before and pick up the next day. I was able to drop my tundra off the night before and pick up the next day. More

I made an appointment but still had to wait for couple of hours. What is the point of making an appointment if I have to wait for the service. hours. What is the point of making an appointment if I have to wait for the service. More

Every one was very friendly and helpful. I felt like they really wanted to help me get the car I wanted at a price I could live with. I felt like they really wanted to help me get the car I wanted at a price I could live with. More

The employees we dealt with were wonderful, everything went so smoothly. It was one of my best experiences at a dealership went so smoothly. It was one of my best experiences at a dealership More

I was disappointed this time. Back in 1/23 I had a better deal with no credit report and no down payment. Now that I build great credit they tried to charge me 100 more on anoth Back in 1/23 I had a better deal with no credit report and no down payment. Now that I build great credit they tried to charge me 100 more on another car I was chocked More

Todd was very professional and polite. Every time I called him he would pick up and try to answer my questions. He was very cordial and kept his word about answering my questions. He wa Every time I called him he would pick up and try to answer my questions. He was very cordial and kept his word about answering my questions. He was very patient and receptive towards my needs. He didn’t push any type of vehicle on me. He just explained different metrics of every car I was interested in. You guys are lucky to have him there. More

Good Good there was a little lack of communication when the car was finished, we could have gone straight to the cashier but waited for our service rep the car was finished, we could have gone straight to the cashier but waited for our service rep More