Toyota of Hackensack - Service Center

Hi Joe in customer care is an excellent communicator! His knowledge regarding the vehicle and he thoroughly explains the process and options. Timely diagnosis of the issues and completed the evaluation/r His knowledge regarding the vehicle and he thoroughly explains the process and options. Timely diagnosis of the issues and completed the evaluation/repair in reasonable time. Awesome follow up! Thanks! More

The service was good all employees were helpful and friendly. Car was very clean when received. friendly. Car was very clean when received. More

I had outstanding service. Cedric and his team took care of me from the moment I took my car in until I came to pick my car up. Someone called every week with a status update. Cedric and his team took care of me from the moment I took my car in until I came to pick my car up. Someone called every week with a status update. I could not be more happy with the service! More

So i have been a customer of Chrysler for long time if i knew how good Toyota treats their cutomers and how good is their service especially Toyota of Hackensack i would have switched loooong time ago and knew how good Toyota treats their cutomers and how good is their service especially Toyota of Hackensack i would have switched loooong time ago and i have to drive from the Bronx. . Thank u for being awesome to both. More

They fixed my car quickly and charged me a fair price. I never felt like I was getting ripped off. I’ll definitely be back. I never felt like I was getting ripped off. I’ll definitely be back. More

I found , polite workers , prompt service fair price comfortable surrounding And overall good experience etc etc comfortable surrounding And overall good experience etc etc More

Excellent work very well and on time I will recommend to anyone with confidence always anyone with confidence always More

Hi ma'am. I want to say that I am very disappointed. When I bought this car, we bargained hard with my friend. We got 155000 miles bumper-to-bumper warranty I want to say that I am very disappointed. When I bought this car, we bargained hard with my friend. We got 155000 miles bumper-to-bumper warranty for the car. In addition, we agreed that the maintenance of 25000 will be 55000. With your financier friend (Michael), I talked to my friend for about an hour. And because we talked a lot, you say something that I know very well, now you don't have such a right. I haven't lost my mind. I know very well. The car would be serviced up to 55,000 miles. When I came two days ago, the lady working in the service said that you only have 2 maintenance rights left. I'm shocked. it was impossible. but i talked to the guy who sold the car. Unfortunately, he denies what we have so clearly agreed on. He says we misunderstood. It's a very obvious lie. People make money by cheating. If I had known, I would not have taken that guarantee. If I knew you were going to do these things again, I would never have bought a car from here. You think you are very strong. Unfortunately, fraud has become a force. I'm so sorry, but these are the things that go through my heart and mind. And I share it with all my friends everywhere. Such a sales team and such a dealer does not suit a brand like Toyota. Mustafa Ergin More

Still issue with breaking system but they said it totally fine which is not . K fine which is not . K More

I am your customer for many years. You did very good job. Thank you very much You did very good job. Thank you very much More