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Toyota of Hackensack - Service Center

Hackensack, NJ

4.4
1,725 Reviews

1,725 Reviews of Toyota of Hackensack - Service Center

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February 17, 2023

Rude, passive aggressive service advisors. Poor communication. Would never return. Poor service on my brakes More

by JAYDOWDA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Paul villacres
February 13, 2023

The staff was very straightforward all work was done promptly and afterwards the summary detailed all that was needed for the car to work at it's best More

by RAMONORTIZ03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Giordano
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 09, 2023

Great service and great representatives . Special Thank You to Ms Susana at service department who guided me all the way till I received my car back More

by Yaser.hreat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susana
February 08, 2023

Great service they took care of what was needed and kept us informed of progress.a satisfied client More

by FIGUER0ALUIS871
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Giordano
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 07, 2023

Great dealership! ! Excellent customer service, polite, knowledgeable, always get the job done! Have always resolved any issues with my car. More

by FLOWNELLE3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marisa
February 06, 2023

It's a toyota dealership in Hackensack that we bought a 2022 rav4 hybrid xle premium from. It was very cold outside last appointment. More

by JOYCEMD007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime O'Neill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Giordano
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 04, 2023

I went for a an oil change, everything went well and it was quick. The attendants were good and the website has the ability to make appointments. More

by ARIF.2743
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Giordano
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 04, 2023

Very professional and courteous staff answered all my questions, and they finished my vehicle before expected More

by Jackstraw521
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Giordano
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 04, 2023

Very easy process from start to finish. Waiting room was comfortable and service was quick. More

by MELISSAGIANFRANCESCO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marissa
February 01, 2023

Good service as always during our 10 year relationship. I highly recommend this dealer and service department! More

by MMATERA1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Giordano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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