Toyota of Hackensack - Service Center

Customer service people who receive calls are friendly and accommodating. On time to their promise with completing their work. and accommodating. On time to their promise with completing their work. More

Kat was wonderful in transparent and clear communication in helping resolve my 2 year old issue. The best customer support ever provided. Very good job done and on time. in helping resolve my 2 year old issue. The best customer support ever provided. Very good job done and on time. More

The staff they’re are pleasant and professional . The service is alway fast and excellent. I would never think of taking my car to another dealership. I have been with Toyota of Hackensack for years The service is alway fast and excellent. I would never think of taking my car to another dealership. I have been with Toyota of Hackensack for years. I left once and quickly fine way back. More

Excellent service and great customer care! The best Toyota service all around. It’a pleasure to get my car serviced there! The best Toyota service all around. It’a pleasure to get my car serviced there! More

Buena atención y servicio rapido en todas las áreas de servicio al cliente lo recomiendo servicio al cliente lo recomiendo More

I like when women receptionist who help me. They will take time to answer my questions. They will take time to answer my questions. More

Exaselente servicio y amabilidad me encanto su rapidez sus empleados son muy amables y respetuosos Gracias por todo sus empleados son muy amables y respetuosos Gracias por todo More

All was perfect. I got in early and the car was ready within the hour. Very friendly and professional staff. I got in early and the car was ready within the hour. Very friendly and professional staff. More

No experience with dealership. Just service visit No Service area clean and coffee available Excellent service Just service visit No Service area clean and coffee available Excellent service More

They did not wash my car (I did request it) and there were black fingerprints all over the outside AND inside of my car. There was also an empty water bottle in my cup holder! My seat and steering whee were black fingerprints all over the outside AND inside of my car. There was also an empty water bottle in my cup holder! My seat and steering wheel had been moved. I reported these things to the staff and they said it would take over 30 minutes to get the car washed. I asked if perhaps they could just wipe off all of the black fingerprints but they said “no”. Very poor service 😞 More