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Toyota of Hackensack - Service Center

Hackensack, NJ

4.4
1,725 Reviews

1,725 Reviews of Toyota of Hackensack - Service Center

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April 26, 2023

To whom it may concern. Thank you so much appreciate the effort in fixing my wife’s car. I really appreciate it. Have a great day. More

by rhowe9634
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Giordano
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 26, 2023

Very friendly professional and they result the problem with your car and all way on time More

by BELKIS.BENCOSME
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Park
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Evan Sheckler
April 22, 2023

Philip was extremely helpful & kept me apprised along the way. He made sure to personally look at the brake pads, front and rear, on my car. He also advised as to what I should look for as a sign that someth More

by DCGALDA@GMAIL.COM
Recommend Dealer
Yes
Employees Worked With
Philip Hernandez
April 21, 2023

Courteous, friendly, thoughtful, efficient, transparent, and I’d recommend them without hesitation. My go to dealer. More

by WV07450
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Radulic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Coll
2.0
This rating includes all reviews, with more weight given to recent reviews.
Armando Morell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul-Service-helpful, knowledgeable, and friendly.
April 21, 2023

Efraine who was our Toyota service advisor went above and beyond to help assist our problems and issues with our Camry. He managed our expectations by listening, being patient and understanding. He was hones More

by MILADY1946
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Efrain Gines
April 21, 2023

Need to learn more about servicing vehicles I will not bring my car back for service will bring to my own mechanic I was promised 3 oil change only received two they told me I needed a wheel alignment but More

by albertogonzalez1437
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bob Giordano
1.0
This rating includes all reviews, with more weight given to recent reviews.
April 20, 2023

Mr.Hopson was the person who made my experience the best after experiencing bad attitudes by a couple of employees upon initial encounter. I came in that day to follow-up More

by Gallowayvalerie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Hopson
Apr 20, 2023 -

Gallowayvalerie responded

I came in that day to follow-up on services for my air conditioner. The rep assigned to help me the day prior, dropped the ball. Mr. Hopson however, in an effort to compensate, facilitated all my needs.

April 19, 2023

great staff (Mirriam) 👍 very bad service and the manager of the service. I hope you consider this! More

by canancicektr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bob Giordano
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miriam Shanken
April 19, 2023

Cedric and his team were great- professional, timely and organized. They are my preferred location when I need my car serviced. More

by Brown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cedric Hobson
April 18, 2023

Talk about easy and professional. .. easy drop off, good communication, very easy pick up. nice waiting area. I dare say taking the car back to the dealer is always done as a last r More

by Cptnbill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Radulic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Coll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Giordano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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