Toyota of Hackensack - Service Center

Mario and Bill are the best. Felt so good being treated as a person and not as a customer. Felt so good being treated as a person and not as a customer. More

The price was dubbed compared to other places. I checked the prices on firestone and are half price compared to Toyota I checked the prices on firestone and are half price compared to Toyota More

Had to return my tacoma because there was oil dripping all over the place on my garage floor.....went back and they took care of it...wiped it all down all over the place on my garage floor.....went back and they took care of it...wiped it all down More

I was assigned a service rep who seemed disengaged and unresponsive to my follow-up attempts after a mechanic left a voicemail recommending urgent repairs. Despite calling and texting, I received no reply unresponsive to my follow-up attempts after a mechanic left a voicemail recommending urgent repairs. Despite calling and texting, I received no reply. When I arrived an hour before closing to pick up my car, there was no visible staff available to assist or process the additional work, which left me no choice but to seek repairs elsewhere. This was disappointing, especially given my long-standing loyalty and the distance I travel to use this dealership. More

great service from the moment the garage door opens to when the car is brought around after service is complete. when the car is brought around after service is complete. More

In this last maintenance service, they did rotate all tires, and forgot to put back all tire valve caps on the 4 tires. tires, and forgot to put back all tire valve caps on the 4 tires. More

Excellent service. The wait was short. Pleasant people. Profesional and quality work. Great communication. 5 starts The wait was short. Pleasant people. Profesional and quality work. Great communication. 5 starts More

Wonderful customer service. Keep you update on what’s hat to your issues. Good job Overall. No problem. Keep you update on what’s hat to your issues. Good job Overall. No problem. More

Phillip Hernandez was not helpful despite the fact that I mentioned the fee. Watch out for extra fees when you bring a car for the service. I never come back to any Toyota dealers for their services. CROO mentioned the fee. Watch out for extra fees when you bring a car for the service. I never come back to any Toyota dealers for their services. CROOK. More

Very nice advisor prompt service. Facilities are very clean and organized. I will definitely recommend this place Facilities are very clean and organized. I will definitely recommend this place More