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Toyota of Hackensack - Service Center

Hackensack, NJ

4.4
1,787 Reviews

1,787 Reviews of Toyota of Hackensack - Service Center

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January 18, 2025

Service is always top notch! Long-time buyers we've been customers with 4 vehicles over many years. More

by CHUCKTR150
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Rim
January 17, 2025

As always service was excellent. Team is knowledgeable, efficient and polite. Will continue to return for service of my vehicle. More

by GBONNER1189
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Giordano
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 13, 2025

Great service, was in and out in a short period of time, thank you as always More

by DFORTEAU26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Giordano
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 13, 2025

First time at Hackensack To expensive for oil change Other dealership charges less will not be going back More

by LROJASX22
Recommend Dealer
No
Employees Worked With
Zach
January 10, 2025

Great service overall. Easy appointment scheduling and they always explain in detail what the car needs. More

by KARIDEJESUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Radulic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ana Mayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Louissaint
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 07, 2025

good service and speedy. very polite low price. will use any time the toyota needs service More

by PROFMUD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Giordano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2025 -

Toyota of Hackensack responded

Thank you for taking the time to leave us a 5 Star review! We are glad to hear that your service experience was both speedy and inexpensive. Thank you for servicing with us! We appreciate your business! We look forward to having you service with us in the future.

January 01, 2025

Long waits. Some people work there are not customers oriented and not friendly. Please work on addressing better customer service and support. Thank you 🙏. More

by TIMNGUYENPHARMD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bob Giordano
1.0
This rating includes all reviews, with more weight given to recent reviews.
December 31, 2024

I have been servicing my vehicle at this center for 5 years now and their services has always been exceptional. Charges are reasonable, quick turnaround but be prepared to get discount coupon mails every More

by Oluwaseun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Giordano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sisakova Dana
December 30, 2024

I was able to make a quick appointment. The service was excellent in and out, as always. More

by EDRO1529
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Giordano
4.0
This rating includes all reviews, with more weight given to recent reviews.
December 30, 2024

Great customer service! ! Thank you for making my time at your dealership quick and worry free. . More

by JAGGREN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Giordano
5.0
This rating includes all reviews, with more weight given to recent reviews.