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Toyota of Hackensack - Service Center
Hackensack, NJ
1,834 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,834 Reviews of Toyota of Hackensack - Service Center
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May 23, 2025
Amazing customer service from beginning to end. This was my best visit yet. Will be back for future services. This was my best visit yet. Will be back for future services. More
by SUESHAUNAMURRAY
Verified Customer
May 21, 2025
They were fast and friendly when dropping off car and picking it up. They keep me informed. picking it up. They keep me informed. More
by Hockeymom44
Employees Worked With
May 19, 2025
Great customer service! !! Also, Joe is very attentive and good person. Always making sure that every customer comes out with a smile. !! Also, Joe is very attentive and good person. Always making sure that every customer comes out with a smile. More
by anagav
Employees Worked With
May 13, 2025
Great staffs, friendly and helpful service. They take the time to explain everything about your car. They take the time to explain everything about your car. More
by Jeff Wofford
Employees Worked With
May 11, 2025
I thought I would have to change all the brake pads, but it turned out that the noise in the wheels was due to a bolt simply falling out. Thanks for fixing my car. it turned out that the noise in the wheels was due to a bolt simply falling out. Thanks for fixing my car. More
by allat720
Employees Worked With
May 11, 2025
Everyone was very helpful and knowledgeable. My question was answered on the spot & I didn’t wait that long for service to be completed. My question was answered on the spot & I didn’t wait that long for service to be completed. More
by JIMMYK22002
Employees Worked With
May 07, 2025
Great and fast service. The service department told me the price to install my remote starter and didn't upsell me. Initially, I opted to have the remote starter be part of The service department told me the price to install my remote starter and didn't upsell me. Initially, I opted to have the remote starter be part of my fob but they let me know about potential problems. I decided to go with a separate fob and couldn't be happier. More
by MAB0
Employees Worked With
May 01, 2025
very good service staff is amazing service was fast and clean,thank you for everything see you soon clean,thank you for everything see you soon More
by jonivanda
Employees Worked With
April 28, 2025
They sold me a defective truck. They blamed rodent eating the wires. 1 yr later the the wiring went again and they blamed rodent eating the wires again. They promised me photos. They blamed rodent eating the wires. 1 yr later the the wiring went again and they blamed rodent eating the wires again. They promised me photos. Never received them. I made second request and still haven’t received the photos. One week later after they “fixed” the wirering for the second time, the lights on the dashboard were back on. I’ll never go there again and I will continue to tell everyone how badly they treated me and sold me a defective vehicle. More
by CENRIGHT19
Employees Worked With
They know who helped me.
