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Toyota of Hackensack - Service Center
Hackensack, NJ
1,724 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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Workmanship
Service Time
Service Communication
1,724 Reviews of Toyota of Hackensack - Service Center
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September 17, 2023
Employees are attentive and helpful. Addressed all my concerns and provided clear responses to my lease end questions. Addressed all my concerns and provided clear responses to my lease end questions. More
by RUTHMROD
Verified Customer
September 15, 2023
I’m not sure what the type of tires they have been putting on my Toyota Prius. They have had to change it 4-5 times this year. Unacceptable especially since the Prius does not come with a spare tire. putting on my Toyota Prius. They have had to change it 4-5 times this year. Unacceptable especially since the Prius does not come with a spare tire. More
by SELINA
Employees Worked With
Who ever brings the tires in
September 14, 2023
The guy who helped me was very professional and attentive, the service did not take too long. attentive, the service did not take too long. More
by DTANY
Employees Worked With
September 12, 2023
No scams, no xxxxxxxx. Simple, effective service. Staff are friendly and easy to speak to. Simple, effective service. Staff are friendly and easy to speak to. More
by KPCAMACHO
Employees Worked With
September 12, 2023
Susan is a very advisor. Explain very clear if the car has any issue and give priority to resolve the issue early. Explain very clear if the car has any issue and give priority to resolve the issue early. More
by FCERA97243
September 08, 2023
operation is efficient, reliable, comfortable. I am confident that client facing staff knows their stuff and gives me accurate estimates I am confident that client facing staff knows their stuff and gives me accurate estimates More
by MARKREED
Employees Worked With
September 07, 2023
very excellent service I have no complaints. I liked everything from the beginning. Thanks you for everything. Perfect service I liked everything from the beginning. Thanks you for everything. Perfect service More
by EHERNANDEZ0530
Employees Worked With
September 05, 2023
Service was delivered in a timely and courteous manner. I was also impressed by the recommendations for future service visits. P. Bobb I was also impressed by the recommendations for future service visits. P. Bobb More
by PEBOBB
Employees Worked With
September 02, 2023
Very great work on the car that’s why I give 5 stars. Communication needs improvement for updates. Communication needs improvement for updates. More
by JULIALDES
Employees Worked With
August 30, 2023
The Service Department is excellent. Joe Huncken was the service advisor for my car. Each time I brought the car for maintenance, Joe knew exactly how to immediately diagnosis the item Joe Huncken was the service advisor for my car. Each time I brought the car for maintenance, Joe knew exactly how to immediately diagnosis the item and have the car properly repaired. My car was checked each time and had the proper maintenance done to it. I feel very confident driving my car because I know that it has been serviced properly. I had hit a deer and my headlight broke. Joe Huncken had the part in two days and had it repaired on a Saturday morning! Joe also suggested that I contact my insurance company to see if I can be reimbursed for the damage. My insurance company reimbursed me. This was thanks to Joe. I was reimbursed and every penny counts in today's world. More
by TONY4013
Employees Worked With
Joe Huncken 5 stars
