Toyota of Hackensack - Service Center

I deducted points because 1. Staff had trouble finding car 2. Disappointed there was no exteria hosing. Seem like Toyota Service was over booked. Staff had trouble finding car 2. Disappointed there was no exteria hosing. Seem like Toyota Service was over booked. More

Had an issue with total coat of replacement parts and maintenance services but manager responded the next day to my complaints and resolved the issue to my satisfaction. maintenance services but manager responded the next day to my complaints and resolved the issue to my satisfaction. More

Always very happy with service but had to bring car back for hood not closing. for hood not closing. More

I really was quite pleased with the service provided to me at Toyota of Hackensack. They performed all the maintenance on my 2004 Camry precisely and efficiently. They completed four major repairs in a m me at Toyota of Hackensack. They performed all the maintenance on my 2004 Camry precisely and efficiently. They completed four major repairs in a minimum of time. I will continue to go here. Great dealership! More

Can’t say enough about the great service and staff. Professional and reliable You can depend on them Professional and reliable You can depend on them More

I am always very satisfied with the service, they treat me very well and answer all my questions me very well and answer all my questions More

I brought my car in because the engine was shutting off when braking and was making a rattling sound. The mechanic that worked on my car experienced the same issue which would make you think they would be when braking and was making a rattling sound. The mechanic that worked on my car experienced the same issue which would make you think they would be able to diagnose the problem accurately. He suggested a $120 repair which didn't fix the issue. Within a few hours, the same exact issue happened and was getting worse. I couldn't bring the car back because the shop was closed. I rescheduled. I finally checked the oil and it was extremely low. After adding oil, the problem went away immediately. I'm extremely disappointed that such a simple fix was not considered by the mechanic. I would think that if there's an issue with the engine, one of the first things would be to check the engine oil. A layman with little to no car experience should not be able to find such a simple solution over an trained mechanic. Extremely disappointed in Toyota's mechanics and now I wasted $120 for nothing. More

Very helpful &punctual when u have an appointment . Associates are very personable, an asset to your dealership Associates are very personable, an asset to your dealership More

Service was great. Everyone was very cooperative but could have been done a bit faster Everyone was very cooperative but could have been done a bit faster More

Came in to get my tire replaced, tire & wheel protection plan is a must. Thanks plan is a must. Thanks More