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Toyota of Hackensack - Service Center

Hackensack, NJ

4.4
1,719 Reviews

1,719 Reviews of Toyota of Hackensack - Service Center

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April 25, 2013

this dealership gets it! their understanding of what customer service is, is unparalelled. they always go above & beyond the call of duty. they are maintaining a level of excellence that many cannot m More

by fastdriver2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
cedric hopson
Apr 25, 2013 -

Toyota of Hackensack responded

It is wonderful to hear how happy you are because of our team here at Toyota of Hackensack. We work very hard to ensure we are providing top notch customer service and a wonderful experience to each and every customer that comes into our dealership!!! We appreciate your business and look forward to providing you with the very best customer service in the future!

April 24, 2013

My boyfriend took the car in for service. Rudy was very friendly and efficient. There were some scratches on the car and Rudy advised him on what to do. More

by baba1988
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rudy Espana
Apr 25, 2013 -

Toyota of Hackensack responded

We are very happy to hear that Rudy helped out with advice for the scratches. At Toyota of Hackensack we pride ourselves in friendly customer service as well as going that extra mile.

April 16, 2013

I don't have Domenick's name with me but he was outstanding. Great communication, customer service and attention to detail. This was my first visit here since relocating from Arkansas and I could More

by gcavallo
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Domenick
Apr 17, 2013 -

Toyota of Hackensack responded

We are so very happy that you had a wonderful experience with us. Welcome to the area and we most definitely look forward to growing together with you. We pride ourselves in providing a first class customer service experience. Our service department is also first rate at working on and making sure your car is cared for! We care about all of our customers and work hard to keep them for life!

April 03, 2013

Dominick was excellent! He is the reason I will keep returning to Toyota of Hackensack for service! They truly know how to take care of their customers. More

by Crberg1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominick
March 19, 2013

I have purchased two vehicles from Hackensack of Toyota. A major reason has been the valuable service and staff. Cedric Hopson is recognized by many customers for his knowledge, courtesy, and attention to More

by Esabella
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cedric Hopson
September 09, 2012

I came into the dealership for routine service; as usual Cedric Hopson is my service advisor and he did an excellent job as usual. Great service expierence overall. More

by jerzie.gyrl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cedric Hopson
August 19, 2012

Ron worked hard at getting me a vehicle within a very limited budget. Completely stress free. I have referred others to the dealership as well. More

by Lisad.promo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Bellotti
August 07, 2012

The service that I recieved was excellent. Cedric was very friendly and answered all of my questions. My car was ready much earlier than expected. More

by mscoston
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cedric Hopson
July 21, 2012

MY EXPERIENCE WAS GREAT. IT WAS FAST SERVICE. RON BELOTTI ALWAYS HELPS ME OUT. AS A EXPERIENCE TECH. I KNOW HE WAS RIGHT AND HONEST. More

by JOEZOCCALI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
RON BELOTTI
July 21, 2012

Toyota of Hackensack Dealership is very friendly place, and so does the dealers, especially Ronald B. He goes beyound his necessary service to satisfy his customers... Give Two Thumbs UP! Recommend More

by rokks508
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronald Belotti