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Toyota of Hackensack - Service Center

Hackensack, NJ

4.4
1,722 Reviews

1,722 Reviews of Toyota of Hackensack - Service Center

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February 18, 2024

Worst of all they are forcing me to take a car I don’t want and they are not going by the contract which clearly says I have 60 days to return the vehicle More

by ROSARIOGABRIELR41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike
February 13, 2024

Thank you Toyota (Maurice) for always keep me posted about anything with my car. The job was done on time and the most important was a clean job. More

by IGALANR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maurice
February 12, 2024

It was good service. Rep was good. I will return in another 6 months. Thank you. Debbie. More

by DEBBIEMARTINEZ103
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Giordano
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 12, 2024

Excellent customer service, time and time again! !! Wonderful to be able to trust people with your vehicle. More

by JAMIEMARIEJORDAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Giordano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach, Paul
February 11, 2024

Your team held me hostage for ten hours and never called me to let me know the car was ready. I called eventually and they told me to come down and the person handling it had left early and never phoned me. More

by NOVAJOE83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joe Huncken
February 10, 2024

So helpful. The employees worked so hard to repair my cars as quickly as possible. Excellent More

by PAULAROGOVIN3
Recommend Dealer
Yes
Employees Worked With
Paul
February 10, 2024

Excellent service, staff was courteous and professional. I wanted to look into a RAV4, unfortunately sales department was not around. More

by MLC075
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Giordano
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 09, 2024

Efficient - courteous - friendly ! A + ! My favorite dealership - all the time However this 15 word minimum is annoying More

by LOIS0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Giordano
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 09, 2024

Great always from start to finish Everyone I dealt with was professional with top notch customer service More

by RPICARDI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe H, Maria
February 08, 2024

Dealership is great first time repair not great. Weren't so friendly. A little rude More

by SLUSHPUPPY069
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Puentes
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Munoz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Park
4.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Giordano
4.0
This rating includes all reviews, with more weight given to recent reviews.
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