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Toyota of Hackensack - Service Center

Hackensack, NJ

4.4
1,666 Reviews

1,666 Reviews of Toyota of Hackensack - Service Center

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June 23, 2024

they don't like to help people and lie people for sell the product with that delaer i change my mind to buy toypta again More

by MATANDANDYCORP2018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mallory Wesner
1.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Radulic
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Puentes
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Munoz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Park
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Rim
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mary Green
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime O'Neill
1.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Giordano
4.0
This rating includes all reviews, with more weight given to recent reviews.
Catherine Watkins
1.0
This rating includes all reviews, with more weight given to recent reviews.
June 22, 2024

Very professional and friendly service always! Thank you for everything you do for us and the costumers More

by LEITO_FAMFI-714
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Giordano
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 22, 2024

They suppose wash my car. But They didn’t . I’m very disappointed…………..hopefully they don’t do that other people More

by IMRAN09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Fred Radulic
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Puentes
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Munoz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Park
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Rim
1.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Giordano
1.0
This rating includes all reviews, with more weight given to recent reviews.
June 21, 2024

The entire process from start to finish was easy for my 93 year old mother. The service staff were wonderful. A huge thank you to all of them especially Marissa who made a stressful situation so easy and s More

by ELENIOZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Giordano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marissa
June 21, 2024

I’m a loyal TOH customer since more than 12 years. . very happy with the quality of service provided.. Shoutout to Zack from service department More

by aymondo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Giordano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zack service department
June 20, 2024

They don’t give me chance my tire. They are fake. I have insurance. They fake More

by SAJIB.STYLE
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nixon Gomez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2024 -

Toyota of Hackensack responded

Thank you for your feedback. Tire and Wheel Insurance does not cover low tread on tires from usage. The insurance covers tires and rims from road hazards such as nails, potholes etc. No Tire and Wheel policy will cover a claim for usage. Sorry if you misunderstood what the policy covers.

June 18, 2024

All team members are very customer focused, from the person the receives the vehicle, the receptionist, the service representative and the person returning the vehicle post service. I will continue to More

by PABLOLOPEZDVM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marissa Giordano
June 17, 2024

Everything was fine, however the associates who dealt with me need to be a little bit more friendly. I was actually surprised because associates at Toyota are usually very friendly. More

by CARPEN0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paulo Almeida
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Giordano
2.0
This rating includes all reviews, with more weight given to recent reviews.
June 17, 2024

Was good and pleasant. They proactively reach out to offer the check regarding the recall More

by NIGELWILS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bob Giordano
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 17, 2024

Consistent. Organized. Fort coming.The waiting area has the energy and respect that is unique. More

by DONALD.NIMPHIUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mallory Wesner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Radulic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Puentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Park
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Rim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mary Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime O'Neill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Giordano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Catherine Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2024 -

Toyota of Hackensack responded

Thank you for your 5 Star review! We are glad to hear that your service visit was organized and forth coming! We appreciate your business! Thank you for choosing us for service!

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