Toyota of Greenville

Quick and easy Found a truck on the internet they had so I called. The sales rep was great to work with and made the deal easy being 300 miles away. Found a truck on the internet they had so I called. The sales rep was great to work with and made the deal easy being 300 miles away. More

Ken Hodges Is Awesome From the moment I arrived to the moment I left Ken made sure I was informed and about the status of my scheduled vehicle maintenance. I made an appoi From the moment I arrived to the moment I left Ken made sure I was informed and about the status of my scheduled vehicle maintenance. I made an appointment online and was scheduled to see somebody else, but since they were not available I was helped by Ken. It's my first visit to this dealership as I am new to the area, but my car needed a much overdue brake/rotor change plus I went ahead and did tire/balance/rotate, oil change, battery replacement, spark plug replacement and fuel system cleaning. I told Ken that the wiper fluid was not coming out on the passenger side and had not been working for a little while and he said they would also look into that and see what they could do. Thankfully, they were able to easily fix it and did not charge me for that small repair, but beyond this Ken was just a great person to work with. I opted to stay at the dealership since I can easily work remotely and the full service took less time than I had anticipated so that was awesome. The car was fixed up like new and I am very satisfied with the results. Thanks to Ken I was also informed of a small recall that has subsequently been scheduled for repair this Saturday. Great service, great people. I will make it a point to come back for any future maintenance or repair. More

grear!!!!!!! Go see Steve Jenkins. Best experience ever. You cant go wrong with Steve Jenkins. Rebecca Bugg was excellent also. Our second new car purchase from this dealership, we Best experience ever. You cant go wrong with Steve Jenkins. Rebecca Bugg was excellent also. Our second new car purchase from this dealership, we will be back again. More

Great sales associate Lacy Ruben was simply wonderful! From the moment we walked up on the lot, until we closed the deal. Professional, responsive, and a pleasure to work w Lacy Ruben was simply wonderful! From the moment we walked up on the lot, until we closed the deal. Professional, responsive, and a pleasure to work with. Will recommend her to our friends. More

What you get I bought a new 2017 toyota corolla. It did not come with a key fab but I wanted one so for 250.00 they installed a cheap one that want open my trunk o I bought a new 2017 toyota corolla. It did not come with a key fab but I wanted one so for 250.00 they installed a cheap one that want open my trunk or you can not lock the doors from the outside. But they are checking into it. Also they advertise free financing for 72 months I was not offered that and I have perfect credit I got charged 4 percent finance charges. More

Glen the go to man! I have been working with Glen for the past 5 weeks to purchase a Toyota Tundra. I would recommend to anyone interested in purchasing a used vehicle a I have been working with Glen for the past 5 weeks to purchase a Toyota Tundra. I would recommend to anyone interested in purchasing a used vehicle at Toyota of Greenville to ask for Glen as their salesperson to assist them in their transaction. Charles A. Poole "A satisfied customer" More

Excellent Service from Steve Jenkins! I had the pleasure of purchasing a car at Toyota of Greenville due to the level of hospitality I received from Steve Jenkins. I was in Greenville from I had the pleasure of purchasing a car at Toyota of Greenville due to the level of hospitality I received from Steve Jenkins. I was in Greenville from Charlotte and happened to touch base with him regarding a color combination they had in stock. Initially I just wanted to ‘look’ at the color, but the great service from Steve prevented me from visiting or pursuing one of the six other dealerships in the Charlotte area. He was extremely helpful in answering all my questions regarding the new Camry and even let me kick up the stereo a bit in the showroom. I highly recommend Steve J. and this dealership due to the great service I received and have recommended friends from Charlotte to Steve for their future purchase. The customer service is unmatched and it’s worth the drive! More

Service I went to Toyota of Greenville to have my car serviced. The ability to set up an appointment is convenient, and their waiting room is huge and has lot I went to Toyota of Greenville to have my car serviced. The ability to set up an appointment is convenient, and their waiting room is huge and has lots of amenities. It's nice to go and wait and not feel cramped and have lots of choices where to sit. More

Thank you I had the best experience today at Toyota of Greenville thanks to Corey Gilliam and Jerome Bullock and all the others that helped me along the way. I I had the best experience today at Toyota of Greenville thanks to Corey Gilliam and Jerome Bullock and all the others that helped me along the way. I do appreciate you today I had a very good experience with you guys thanks again. More

Ken Hodges I received a recall letter from Toyota. I made an appointment and took my Toyota to Toyota of Greenville for recall. Arrived at dealer about 25 min. I received a recall letter from Toyota. I made an appointment and took my Toyota to Toyota of Greenville for recall. Arrived at dealer about 25 min. early. Pulled into service area and met Mr. Hodges who appeared not interested in helping me, no how are you doing, no how may we help you. I explained to him that I came early for an appointment for a recall and asked him about how long would it take. Mr. Hodges stated to me it would be at least an hour to an hour and a half before they would even get to it. I asked him what good did it do to make an appointment and he stated that if I had not made an appointment it would be even longer. Mr. Hodges then stated to me "are you leaving the vehicle or not". I said I was leaving it, but would wait for it. He had nothing to say. I was frustrated to say the least and asked who his supervisor was and he indicated an office on the end in the service area, which had no one in it. Some other employee indicated to me that I could speak to another gentlemen in another office who I can not remember his name. I explain to this person the non- professional way that Mr. Hodges conducted himself. This gentlemen tried to help, but to late I was pissed off. I called to have my vehicle brought to me and I left. NO MORE TOYOTA OF GREENVILLE! I have since went to another Toyota Dealer and all was done to include oil change, front end alignment, and recheck of recall. All this was done within 1 hour and 15 min. of arrival with no appointment. I know this is not normal, but guess what, there was no jerk at the service desk! Mr. Hodges needs customer service training at the bare minimum. More