Toyota of Greenville

We had a wonderful experience with Toyota of Greenville. We were able to make an appointment with James Durham this morning, and when we arrived he had the car we were interested in ready to go for a te We were able to make an appointment with James Durham this morning, and when we arrived he had the car we were interested in ready to go for a test drive! He told us of all the new features with the car as we drove along. We later met with Rebecca Bugg for the financial discussion as well as warranty options. Everyone was extremely well versed and efficient with all the details. Steve Merritt from service even spoke with us about options we might be interested in for warranty. When we were done the vehicle was prepped and ready for us to drive off the lot!! You couldn't ask for more! They are like a well oiled machine, and we will continue our relationship with them for years to come! More

Joel Gilreath is one of the most honest and straight forward men I have ever met. He will treat you right. I have known him for over twenty years when he was my martial arts teacher. forward men I have ever met. He will treat you right. I have known him for over twenty years when he was my martial arts teacher. More

Very friendly and helpful staff. Very knowledgeable of their products. Took the time to explain everything in detail. Very good follow up after the sale. their products. Took the time to explain everything in detail. Very good follow up after the sale. More

Super customer service My salesman was Ken Page. Mr. Page was not only knowledgeable about the different cars, he took the time to find the right fit for this senior's fram My salesman was Ken Page. Mr. Page was not only knowledgeable about the different cars, he took the time to find the right fit for this senior's frame. More

Great place to shop! Great customer service! There is a Fantastic sales lady “Melinda” who is so helpful and works hard to get your deal done! It doesn’t stop there, Direc Great customer service! There is a Fantastic sales lady “Melinda” who is so helpful and works hard to get your deal done! It doesn’t stop there, Director of Finance “Tim” also is a Fantastic guy to work with! These guys make Toyota of Greenville Exceptional place to shop! More

Best Customer Service around. Definitely would recommend. I have nothing but good things to say. If you are in the market to buy a car. Please go see James! around. Definitely would recommend. I have nothing but good things to say. If you are in the market to buy a car. Please go see James! More

Don't lease or buy from this dealership Leased a 2016 avalon and when lease was up, tried to purchase. Wanted to have me pay monthly payment a lot higher than lease payment. I could purchase Leased a 2016 avalon and when lease was up, tried to purchase. Wanted to have me pay monthly payment a lot higher than lease payment. I could purchase a 2019 for the monthly payment stated. Then having to pay a disposition fee ($350) to return which I was not aware of at time of lease. Read lease agreement carefully, Toyota tries to squeeze every penny out of its customers. This car was returned in pristine condition and 18K miles. Toyota has lost a client for life! More

DO NOT PURCHASE FROM THIS DEALERSHIP We made the mistake of purchasing a 2019 Highlander . It has defective software which has caused us to have to take it in twice. The fist time after We made the mistake of purchasing a 2019 Highlander . It has defective software which has caused us to have to take it in twice. The fist time after many hours they could not come up with the fix. They told us they would research the problem so they could fix it when we brought it back. It is back and they are " researching again the problem. Guess a month is not long enough for them to find the answer. This is a 45,000 purchase and their attitude is they don't care. RUN AWAY! We will never purchase from this dealership again.. We have to much money and time in this. As I told Jason if I wanted to spend my time getting a car repaired I wouldn't have put so much money in a new car. I would have bought a cheap car used car. More

Jason Hofmann five star face of the dealership Extra mile help from Jason Hofmann including dealing with some follow up items concerning my disappointment with car’s interior. Driving rain didn’t Extra mile help from Jason Hofmann including dealing with some follow up items concerning my disappointment with car’s interior. Driving rain didn’t discourage him. Work done was on time and no cost brake check made me smile. More

They didn't tell me important information Last month I bought a new car there. Two (!) salesmen and one financial manager worked with me. After I signed all the documents, a very unpleasant su Last month I bought a new car there. Two (!) salesmen and one financial manager worked with me. After I signed all the documents, a very unpleasant surprise was waiting for me that none of these three people warned me about. They gave me only one key fob with remote control. Moreover, in the end of the process, they said that they don't know how many key fobs I am supposed to get with that model, and they suggested to contact next day when a person who is supposed to know this will be there. Next day, nobody answered when I called. Of course, when I called in two days and they answered, another manager said that only one key fob with remote control comes with that model and suggested to spend $330 to buy another one. After some bickering they suggested to reduce it to $200. I understand that Toyota may sell some models with only one remote control but this is something that the dealership is supposed to warn you about. My car was not the first car of that model that they have sold, so either their salesmen and managers don't know what they do or they simply hide information that can impact your decision because two key fobs with remote control is something that you can expect to get when you buy a new car. It is a basic thing that they should warn you about! A phone call with their manager after two days was also ridiculous and frustrating. He asked me if I think that they need to warn me about everything that may raise questions! Worst car buying experience I've ever encountered. I am extremely disappointed about what they did as it ruined all the good feelings that you may expect when you buy a new car! I worked with 3 people when I bought this car, so it is not a fault of a single person, it is probably something that they normally do. More