Toyota of Greenville

I bought a 2008 used Escalade from this dealership on Tuesday. I was told up front that the rear lift gate would not auto raise and lower but that it could still be opened manually. Well I was able to ge Tuesday. I was told up front that the rear lift gate would not auto raise and lower but that it could still be opened manually. Well I was able to get it to open at the dealership so I said fine. The next day the mechanism that works with the motor and latch failed and you have to force the tailgate to open, it doesn’t just manually open anymore. I told them I understood why they didn’t want to pay Cadillac to fix it but that I would like $359 bucks disbursed for me to buy the parts and fix it myself. So far I have gotten the run around and the old “The person you need to ask isn’t here today” I just don’t understand the hangup over less than 400 bucks. Oh well I guess that’s car dealers. My salesperson Steve was excellent though More

Made an appointment Monday December 23 2019 to get my oil changed after work . Drove up and got tremendous service from Brittany in service department ; was in and out in less time than i had anticipated . changed after work . Drove up and got tremendous service from Brittany in service department ; was in and out in less time than i had anticipated . More

We had a wonderful experience with Toyota of Greenville. We were able to make an appointment with James Durham this morning, and when we arrived he had the car we were interested in ready to go for a te We were able to make an appointment with James Durham this morning, and when we arrived he had the car we were interested in ready to go for a test drive! He told us of all the new features with the car as we drove along. We later met with Rebecca Bugg for the financial discussion as well as warranty options. Everyone was extremely well versed and efficient with all the details. Steve Merritt from service even spoke with us about options we might be interested in for warranty. When we were done the vehicle was prepped and ready for us to drive off the lot!! You couldn't ask for more! They are like a well oiled machine, and we will continue our relationship with them for years to come! More

Joel Gilreath is one of the most honest and straight forward men I have ever met. He will treat you right. I have known him for over twenty years when he was my martial arts teacher. forward men I have ever met. He will treat you right. I have known him for over twenty years when he was my martial arts teacher. More

Very friendly and helpful staff. Very knowledgeable of their products. Took the time to explain everything in detail. Very good follow up after the sale. their products. Took the time to explain everything in detail. Very good follow up after the sale. More

Super customer service My salesman was Ken Page. Mr. Page was not only knowledgeable about the different cars, he took the time to find the right fit for this senior's fram My salesman was Ken Page. Mr. Page was not only knowledgeable about the different cars, he took the time to find the right fit for this senior's frame. More

Great place to shop! Great customer service! There is a Fantastic sales lady “Melinda” who is so helpful and works hard to get your deal done! It doesn’t stop there, Direc Great customer service! There is a Fantastic sales lady “Melinda” who is so helpful and works hard to get your deal done! It doesn’t stop there, Director of Finance “Tim” also is a Fantastic guy to work with! These guys make Toyota of Greenville Exceptional place to shop! More

Best Customer Service around. Definitely would recommend. I have nothing but good things to say. If you are in the market to buy a car. Please go see James! around. Definitely would recommend. I have nothing but good things to say. If you are in the market to buy a car. Please go see James! More

Don't lease or buy from this dealership Leased a 2016 avalon and when lease was up, tried to purchase. Wanted to have me pay monthly payment a lot higher than lease payment. I could purchase Leased a 2016 avalon and when lease was up, tried to purchase. Wanted to have me pay monthly payment a lot higher than lease payment. I could purchase a 2019 for the monthly payment stated. Then having to pay a disposition fee ($350) to return which I was not aware of at time of lease. Read lease agreement carefully, Toyota tries to squeeze every penny out of its customers. This car was returned in pristine condition and 18K miles. Toyota has lost a client for life! More

DO NOT PURCHASE FROM THIS DEALERSHIP We made the mistake of purchasing a 2019 Highlander . It has defective software which has caused us to have to take it in twice. The fist time after We made the mistake of purchasing a 2019 Highlander . It has defective software which has caused us to have to take it in twice. The fist time after many hours they could not come up with the fix. They told us they would research the problem so they could fix it when we brought it back. It is back and they are " researching again the problem. Guess a month is not long enough for them to find the answer. This is a 45,000 purchase and their attitude is they don't care. RUN AWAY! We will never purchase from this dealership again.. We have to much money and time in this. As I told Jason if I wanted to spend my time getting a car repaired I wouldn't have put so much money in a new car. I would have bought a cheap car used car. More