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Toyota of Greenville

Greenville, SC

4.7
823 Reviews

2686 Laurens Rd

Greenville, SC

29607

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Showing 823 reviews

August 21, 2015

Phone recording I needed to book an oil change and a recall on my Prius V. If I did it on line I would get a $10 savings. I COULD NOT find anything on the menu for More

by jajacob83
Recommend Dealer
No
Employees Worked With
no employee involved.????????????
Aug 24, 2015 -

Toyota of Greenville responded

Thank you for your feedback. I am sorry for any confusion you experienced, however, I am glad that we were able to rectify you situation. To schedule an appointment online in the future, the link can be found here: https://www.toyotaofgreenville.com/x-time.htm. Or you can click on the “Service and Parts” tab found at the top. A drop down window will appear and click “Schedule Your Service Appointment” under the “Service” tab on the drop down. If you need any further assistance, please contact me at your convenience. Shea Gramling, Service Director, 864-704-1445

August 14, 2015

Horrible experience Although Brandy and Steve were very nice, my overall experience was terrible. I was only treated well after I spoke to someone outside of the dealersh More

by Misselmo
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Brandi Nicholson, Stephen Merritt
Aug 21, 2015 -

Toyota of Greenville responded

I thank you for your feedback and I am glad we were able to speak today about this issue. I truly apologize for any inconvenience you experienced. Best wishes. David Ossi, General Manager, 864-416-7994

July 27, 2015

Service for a 10,000 mile checkup Stephen Merritt was the individual I spoke with at the dealership. He was very friendly, engaging, and helpful. He handled the service of my car bea More

by carguy,janet123
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Merritt
Jul 29, 2015 -

Toyota of Greenville responded

I am glad you enjoyed your experience at Toyota of Greenville. It gives me great pride to know Steven handled the service of your car beautifully, providing you the best customer service. Enjoy your Toyota Highlander and please let us know in the future what we can do to assist you further. David Ossi, General Manager, 864-416-7994

July 18, 2015

Service Thorough and efficient service. Been taking my vehicles to Toyota Greenville since 1999. Never had a problem with any service or repair handled at More

by George
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sherwood Channell
Jul 23, 2015 -

Toyota of Greenville responded

We at Toyota of Greenville appreciate your positive review of our dealership. I am very pleased to hear that you receive through and efficient service and we appreciate your loyalty of 16 years. Thank you for your business! David Ossi, General Manager, 864-416-7994

July 09, 2015

Excellent Tech! Knowledgable, and very helpful! Mr. Ballenger has worked in my cars while living in Tampa. He is very knowledgeable for his age. Did wonders with my Supra. And kept my other car r More

by RichLois Ave
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacob Ballenger
Jul 09, 2015 -

Toyota of Greenville responded

I am glad you enjoyed your experience at Toyota of Greenville. I am happy to hear that Jacob knows his stuff and provided you with excellent, helpful experiences in our service department. Please let us know in the future what we can do to assist you further. David Ossi, General Manager, 864-416-7994

July 01, 2015

A Fantastic Visit I was greeted as soon as I drove in with a sincere welcome and compliment-I think the compliment was extra! I asked for Sherwood Channel because I've More

by Barbra
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sherwood Channell
Jul 09, 2015 -

Toyota of Greenville responded

I am glad you enjoyed your experience at Toyota of Greenville. I am happy to hear that Sherwood never steers you wrong and provides you with a fantastic level of service. Please let us know in the future what we can do to assist you further. David Ossi, General Manager, 864-416-7994

June 30, 2015

Super friendly My husband and I had an amazing visit! We bought a 2015 Toyota Camry! Our sales representitive was very nice, and worked with us to make sure we got o More

by Snoopy303
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Brzozowski, Rhett Meier
Jun 30, 2015 -

Toyota of Greenville responded

I am glad you enjoyed your experience at Toyota of Greenville and I am happy to hear that you had an amazing visit. Enjoy your new Toyota Camry and please let us know in the future what we can do to assist you further. David Ossi, General Manager, 864-416-7994

June 29, 2015

Professionalism at its finest! My wife and I purchased a 2009 GMC Acadia from Toyota of Greenville and within months we had mechanical issues. We were getting nowhere until David O More

by Jessica
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Ossi
Jun 30, 2015 -

Toyota of Greenville responded

Thank you for the positive words about Toyota of Greenville. I was certainly happy to help you with the issues you were having and glad we could come up with a positive resolution. If you ever have any additional issues, please don’t hesitate to let me know. David Ossi, General Manager, 864-416-7994

June 24, 2015

Purchase of 2015 Camry I had traveled to Greenville from Columbia in a new Camry LE, provided by a local dealership, for the purpose of showing my mother, who was in need of More

by cbrown
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Torres, Bruce Morse, Mallory Ray, Peter Brzozowski
Jun 30, 2015 -

Toyota of Greenville responded

Thank you for your review of Toyota of Greenville. We appreciate your business and are glad that Bruce and Mallory were able to present you with an offer that couldn’t be passed up and that the entire process was seamless. Congratulations on your new 2015 Camry! Please do not hesitate to contact us if we can be of any further automotive assistance. David Ossi, General Manager, 864-416-7994

June 22, 2015

Please see David Ossi for any issues We purchased a used vehicle from Toyota of Greenville which unfortunately had some mechanical issues. We struggled to reach an appropriate repair pla More

by JessJHA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Ossi, Kevin Naessens
Jun 30, 2015 -

Toyota of Greenville responded

Thank you for your feedback. Our goal is to provide exceptional customer service, so I am disappointed to hear that you feel this way about your experience. I would love the chance to speak with you if you could please contact me at the number below. David Ossi, General Manager, 864-416-7994

Jul 08, 2015 -

Toyota of Greenville responded

I am glad you enjoyed your experience at Toyota of Greenville. I was happy to help you to reach an appropriate repair plan. I look forward to working with you again in the future. David Ossi, General Manager, 864-416-7994

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