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Toyota of Greenville

Greenville, SC

4.7
1,047 Reviews

2686 Laurens Rd

Greenville, SC

29607

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Showing 1,047 reviews

January 24, 2024

Great customer service with time control on arrival til I left the shop . Thanks you More

by e_war1980
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
January 24, 2024

Knowledgeable, Profesional, respectful, courteous, informative, ontime or early, always a pleasure doing buisness with Toyota of Greenville. More

by mwalton2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Holcombe
January 23, 2024

Very service oriented and accommodating. Was able to make an appointment and even arrived a bit early. They checked us in quickly and provided a complimentary shuttle. My only disappointm More

by parkewellmankc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michah
January 23, 2024

Greenville Toyota contacted me after weeks of trying to order a Toyota Trailhunter. They were very helpful and polite. After I paid the deposit online to reserve the vehicle the manager called to let me kn More

by alexwatts2143
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Smitty, Mike O'Leary, Dexter Moore, James Durham, Danny Godfrey
January 23, 2024

Experience with the dealership was good, but I had a coupon that was only for Toyota. You need to have some coupons for other cars that you sell. I had an MDX and couldn’t use the coupon that I thought More

by ltbb197
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Savanna carrasco
January 22, 2024

Good business 🤌 Highly Recommend! I appreciate everyone that took the time to have my car fixed and back on the road Thank you very much. :) More

by emmanuel vahnenko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike O'Leary, Dexter Moore, Danny Godfrey
January 22, 2024

The staff was professional and answered questions about the services I received. The staff also made recommendations on needed or upcoming services. More

by Me
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
January 22, 2024

Took my truck in for oil change and tire rotation they did a battery cleaning and flushed brake fluid. Made it 100 yards when I picked up my truck. Blind spot monitor alarm went off and brakes were soft. More

by Burt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No idea
Jan 23, 2024 -

Toyota of Greenville responded

Burt, Thank you for leaving your review. We sincerely apologize for the issues you experienced with the services performed on your truck. Your feedback is important, and we regret any inconvenience caused during your visit. The oversight in resetting codes and the continued issue with soft brakes are unacceptable, and we appreciate you bringing this to our attention. We want to address and rectify these concerns promptly to ensure your satisfaction. We invite you to please contact me at your convenience. Thank you. Mike O’Leary, General Manager, 864-754-7866

January 21, 2024

I had a very wonderful experience at this dealership great customer service very knowledgeable of what they're doing and the suggestions were well needed but not oversold too much selling is not a good More

by holstond
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
STEVE BARTON
January 21, 2024

Had to wait two hours for a oil change but at least they had free coffee. More

by bling1985
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Doe
Jan 23, 2024 -

Toyota of Greenville responded

We appreciate your feedback regarding your recent experience with our oil change service. We apologize for the extended wait time, and we understand that your time is valuable. While we are pleased to hear that you were able to enjoy the complimentary coffee during your wait, we acknowledge the importance of timely service. We would like to speak with you further about your visit and hopefully restore your faith in us. Please contact me at your convenience. Mike O’Leary, General Manager, 864-754-7866

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