Toyota of Greenville

I've been in customer service for 25 years, and have seen just about everything good and bad. Derrick Hill and the staff at Toyota of Greenville were spot-on with very, friendly service and were extremely he just about everything good and bad. Derrick Hill and the staff at Toyota of Greenville were spot-on with very, friendly service and were extremely helpful. We're more than happy that we chose to ride an hour to give our business to Derrick. We've had some pretty bad experiences at other dealers, so it was refreshing to do business in such a positive, inviting, and no-pressure environment. I would definitely recommend Toyota of Greenville to others for business. Thanks! Darrell & Leslie Monroe More

Charlie listened to everything I asked for and when the car arrived he remembered all the extras we agreed on. Charlie also was willing to go out of his way to drive me home to get my wife to sign all t car arrived he remembered all the extras we agreed on. Charlie also was willing to go out of his way to drive me home to get my wife to sign all the paterwork. norman zwahlen More

Good service and very well maintained cars. Excellent service even after vehicle is sold. Will definitely recommend this dealership to a friend next time he wants to buy a car service even after vehicle is sold. Will definitely recommend this dealership to a friend next time he wants to buy a car More

Fred was awesome! I feel he met all my needs. He was friendly,helpful, outgoing, courtious and a great personality! I work with the public every day. I would definantly reccommend him to any client that friendly,helpful, outgoing, courtious and a great personality! I work with the public every day. I would definantly reccommend him to any client that would be interested in purchasing a vehicle! Thanks again Fred! More

Cedric was gave my mother and I exceptional service. He was very patient with the situation at hand. I will recommend everyone looking for a car to Toyota of Greenville. Thanks! was very patient with the situation at hand. I will recommend everyone looking for a car to Toyota of Greenville. Thanks! More

I WAS PROVIDED WITH GREAT CUSTOMER SERVICE, NO PRESSURE TO BUY. NEGOTIATIONS WERE FAIR AND I WAS GIVEN ALL THE INFORMATION I REQUESTED. HE WAS VERY HELPFUL DURING THE WHOLE PROCESS AND PRESENTED UNIQUE P TO BUY. NEGOTIATIONS WERE FAIR AND I WAS GIVEN ALL THE INFORMATION I REQUESTED. HE WAS VERY HELPFUL DURING THE WHOLE PROCESS AND PRESENTED UNIQUE PROBLEM SOLVING OPTIONS. More

I cannot say enough kind words about your service technician Eric Christophersen. He has been working on my car for roughly 9 years now and he is always available to assist me when my car needs work technician Eric Christophersen. He has been working on my car for roughly 9 years now and he is always available to assist me when my car needs work. I own a 1991 Toyota Celica that I got on my 16th birthday (I am now 32) with 323,000+ miles on it. It is because of Eric I am still driving this vehicle. This past Saturday, 07/02/2011 - I had contacted Eric to let him know that I accidentially poured power steering fluid in my brake fluid reservoir and he instructed me that I needed to have my brake line flushed immediately. I live in Anderson and every place I had contacted (including Ralph Hayes Toyota) was booked. So I called Toyota of Greenville (drove all the way up from Anderson) and spoke with Chris and he told me that if I bring my car up there by 2:00 he would have it ready for me by 3:15. When Chris called me at 3:15 to let me know my car was ready he stated that they could not get the rear brakes to work and that driving my car was a safety issue. I was upset upon hearing this news because I could not understand how I could drop my car off with the brakes working and then when I picked it up I virtually had no brakes. Per Eric's instruction I told the service rep when I dropped the car off that I would need to have the master cylinder flushed out first and then the brake line would need to be flushed/bled. I called Eric when I picked up my car (obviously upset at the fact that I barely had any brakes) and he asked me a series of questions and said he thought I probably had air in the line. He stayed on the phone with me during my entire drive home (which was a 25 minute drive). He gave me some instructions for me and my husband to look at in terms of the car (i.e. check for leaks, check fluid levels, pump brakes, etc.) and said if the problem was not any better by Tuesday he would look at my car for me. I did not drive my vehicle any on Sunday or Monday for safety reasons. Eric called me on my way to work Tuesday morning and told me to bring the car by Toyota at lunchtime and he would take a look at it to make sure everything was okay. He confirmed that the tech that worked on my car on Saturday did in fact leave air in the brake line so Eric again flushed out my brake line and corrected the problem. He then proceeded to drive my car to my office because I did not have a way back over to Toyota to pick up my car - talk about service with a smile!! It is because of mechanics like Eric is why I choose to do business with Toyota of Greenville and why I will continue to drive Toyota vehicles when the time comes for me to replace my Celica. Eric has always been honest and up front when dealing with issues concerning my car. He has never told me that I needed to spend extra costs on the car unless it was completly necessary. I have referred numerous friends and family members to Eric for services with their vehicles and they all echo the same sentiments about Eric as I do. I hope Toyota of Greenville appreciates and values quality employees and will do everything they can to retain Eric's services because having a good mechanic is like having a good husband - you never want to lose them once you find them!! More

I had a very positive purchasing experience with this dealership. I purchase a new vehicle every 18 months to 2 years, and I have dealt with many dealerships in the past. I will highly recommend Toyota o dealership. I purchase a new vehicle every 18 months to 2 years, and I have dealt with many dealerships in the past. I will highly recommend Toyota of Greenville to anybody. More

Friendly, no pressure environment. Tim was good to work with and walked me through the process with no pressure to make the sale or speed up the process faster than what I wanted. Much appreciated. with and walked me through the process with no pressure to make the sale or speed up the process faster than what I wanted. Much appreciated. More

I have been shopping around before I bought my cars. I found that Greenville dealer is easiest place for me to deal with. Therefore, I recommended my sister to buy her car. found that Greenville dealer is easiest place for me to deal with. Therefore, I recommended my sister to buy her car. More