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Toyota of Greenville

Greenville, SC

Overview
Reviews
Vehicles
4.7
834 Reviews
Call Dealership (864) 478-1562

2686 Laurens Rd

Greenville, SC

29607

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Showing 834 reviews

January 26, 2025

Very good service and Communication with customers. Dealer very clean and you have a wonderful waiting room More

by colper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Merritt
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January 25, 2025

Great experience! Nice workers who look out for the customers. They keep my car in great condition. More

by Rbryan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
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January 23, 2025

This service department has always taken care of me even though I do not have a Toyota! Thanks Toyota of Greenville! More

by Bev Stabler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
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January 22, 2025

Toyota of Greenville has warm and receptive Service department. The waiting area is clean and we'll stocked with vending, wi-fi, television, seating, and access to the showroom. I'm a loyal customer More

by Charles.a.hall.2018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department.
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January 22, 2025

The people here are awesome. Very friendly and non pressuring. They made my car purchase a great experience. More

by Bjcsc
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
James Durham
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January 22, 2025

The dealership is great, service department not so much, VERY SLOW even with an appointment More

by Tim Roe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jason Shields
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Jan 22, 2025 -

Tim Roe responded

My appointment was at 3pm and I did not get out of there until just after 6pm. Jason Shilelds did offer me an uber but it was only up to 10 miles, but I live 15 miles from the dealership so I decided to stay because I've been told many times before that it may take a while and I still got out of there within an hour and a half. It should not take 3 hours to do an oil change and tire rotation! If this is how service is going to be there then I'll just take my truck somewhere else, or do it myself from now on! And just to clarify, Jason did his part, so this is not a rant about him at all.

Jan 24, 2025 -

Toyota of Greenville responded

Hi Tim, thank you for your business and feedback as well. We’re sorry that we have been unable to accommodate you faster. We are working diligently to decrease turnaround times and hope that you’ll give us the opportunity to continue serving you but much better in the future. In the meantime, if you would like to discuss your experience, please do not hesitate to reach out to Fred Farrar or Brandon Knowles at (864) 754-7866. Thank you.

January 21, 2025

Professional, pleasant, very helpful. My experiences have been positive. I have received rewards and coupons for using dealership for service. More

by jbrown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service maintenance
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January 19, 2025

Service completed timely. Kep apprised of progress. Very professional. Knowledgeable service writer. Clean and efficient. Clean service waiting room. More

by ken
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh in service.
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January 19, 2025

Job well done and in a reasonable amount of time. Jesse Reitmeir was extremely helpful and kept me informed while I was waiting. Definitely looking forward to working with him in the future. More

by Rcannady4288
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Reitmeier
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January 18, 2025

I had a wonderful experience! I couldn’t ask for better service! Very nice people! More

by georgiagirl8767
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal, Mike O'Leary, Dexter Moore, Steve Jenkins, James Durham, Sean England, Danny Godfrey, Joel Gilreath, Steve Spurling, Darrell Washington, Nathan Reese
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