Toyota of Greenville
Greenville, SC
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I was impressed with appearance of the facility. This was a service visit so I did not talk to any of the salespeople, but the assistant service manager Jesse Reitmeier was excellent. He was very he This was a service visit so I did not talk to any of the salespeople, but the assistant service manager Jesse Reitmeier was excellent. He was very helpful and kept me informed. He made my visit a pleasant experience. More
Made appointment with dealership for oil change and tire rotation in response to a discounted dealer offer for both. Upon completion I received only the discount on the oil change, not on the tire rotation rotation in response to a discounted dealer offer for both. Upon completion I received only the discount on the oil change, not on the tire rotation. When I pointed this out, I was told that there were different programs which were not providing her with the discount offer and she could only indicate a credit on my next visit. This is not acceptable. I should get a 50% refund on the cost of the tire rotation and you should not advertise one price for service and then charge a different higher price. More
The cost of the parts & labor were ridiculously high! Only 1 part of the exterior mirror was damaged (a piece of plastic) & the entire assembly had to be replaced, costing nearly $600 dollars. The labor Only 1 part of the exterior mirror was damaged (a piece of plastic) & the entire assembly had to be replaced, costing nearly $600 dollars. The labor alone cost nearly $200. I was there about 1 hour for the replacement & I presented a 25 percent off coupon from Southeast Toyota. More
Consistently good and quality service. Communicates well and holds to what has been communicated or communicated any changes in advance. Communicates well and holds to what has been communicated or communicated any changes in advance. More
I came in for routine service. They addressed several other areas. Left sooner than they estimated. Keep those Reward Bucks handy. I saved on half the cost of my bill! They addressed several other areas. Left sooner than they estimated. Keep those Reward Bucks handy. I saved on half the cost of my bill! More