Back

Toyota of Greenville

Greenville, SC

4.7
801 Reviews

2686 Laurens Rd

Greenville, SC

29607

Directions

By Type

Showing 801 reviews

November 13, 2024

Bait and switch Service Date 11 Nov 2024 had 49. 99 oil change coupon, FinL bill was 71.81 Customer # 1268778 Invoice # 658318 Service Advisor 981127 Stephen Merritt invoice manipulated up to More

by Charles Patterson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Stephen Merritt
Nov 22, 2024 -

Toyota of Greenville responded

Greetings Charles, a member of our management team should have reached out to you to address your service concerns and offer any needed clarification regarding your repair order. If you have not yet spoken with our team, please do not hesitate to reach out to Fred Farrar at (864) 478-1553. Thank you and we look forward to speaking with you.

November 10, 2024

Quick, fast and they have an excellent customer service representative that is knowledgeable and informed. More

by matthewbryanmasters
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Godfrey
November 10, 2024

We have purchased two cars from Toyota of Greenville… very professional and great customer service. Well done by everyone. More

by jcrobinson0711
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Durham
November 10, 2024

Service took two and one half hours to change oil and rotate tires tie or E Tire pressure Light came on on way home More

by ellisonrichard77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
Nov 13, 2024 -

Toyota of Greenville responded

Thank you for your feedback, Ellison. Please accept our apologies for your longer than expected wait time in service. We value your business and time and hope to have the opportunity to serve you more promptly in the future. In the meantime, if you'd like to discuss, please give us a call at (864) 754-7866 and request to speak with Fred Ferrar or Brandon Knowles. Thank you.

November 08, 2024

Service team is very unorganized. I worked with Anastasia Stellingwerf and she is super nice and tries hard to do a good job but i think the workload is too much for them. Back to bac More

by Gabriel soto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Anastasia Stellingwerf
Nov 13, 2024 -

Toyota of Greenville responded

Good afternoon Gabriel and thank you for this feedback. We're sorry to hear that you had this experience. A member of our management team will be reaching out to you to address your service concerns. If you would like to reach out first, please do not hesitate to call (864) 478-1583 and you may request to speak with Brandon Knowles, our Service Manager. Thank you.

November 08, 2024

We are very happy with the service that we received at Greenville Toyota my salesman MR Napoleon was great at helping us with our new purchase. More

by Terrywiggins104
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mr Napoleon
November 07, 2024

Excellent service always available to accommodate clients at this location great job amazing customer service More

by Elizabeth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike O'Leary, Dexter Moore, James Durham, Danny Godfrey, Joel Gilreath, Nathan Reese
November 04, 2024

I purchased a 2024 hybrid RAV4. I went through the online Costco program and was taken care of by Darrell Washington at Toyota of Greenville. He was quick to respond to me even when More

by Mark Nye
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darrell Washington, Nathan Reese
November 04, 2024

Really good prices, the staff really takes care of people and the manager is amazing More

by Zoilacandelaria00
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Silvy, Danny Godfrey
November 02, 2024

Rip off had car one day and it runs Hott. Inspection my xxx…..place is a scam More

by tmullinax585
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Mike O'Leary, Dexter Moore, Steve Jenkins, James Durham, Jack Kenefick, Sean England, Danny Godfrey, Joel Gilreath, Wyman Balcom, Nathan Reese
Nov 07, 2024 -

Toyota of Greenville responded

Good afternoon Mr. Mullinax, a member of our management team should have reached out to you to address your vehicle concerns. If you have not spoken to anyone as of yet, please do not hesitate to reach us at (864) 754-7866and you may request to speak with Mike O'Leary, our GM. Thank you and we look forward to speaking with you.

...
12
...