Toyota of Greensboro

Best auto buying experience ever, no hassles, no difficulties. We knew exactly the model, color, and options we wanted, so I used the American Express Car Buying web site to get quotes. Rice was s difficulties. We knew exactly the model, color, and options we wanted, so I used the American Express Car Buying web site to get quotes. Rice was significantly lower than several other dealers, so I phoned Mr. Gonzales immediately. Rice did not have the actual vehicle but Mr. Gonzales quickly located one due to be delivered elsewhere from Toyota. We made a deposit over the phone and Mr. Gonzales quickly secured the vehicle for delivery to Rice. We also made our loan application at the same time (Rice's lender gave us a slightly better rate than we had been quoted elsewhere). Everything was handled in a matter of minutes from the comfort of our home, quite convenient since we live an hour away from Rice. Two weeks later Mr. Gonzales phoned to report that the vehicle had arrived, exactly on schedule. At the dealership, it was similarly a very short visit to finalize the purchase and drive away. Although Mr. Gonzales was out of town, he had left all the information and paperwork with Mr. Parker (Sales) and Ms. Scroggins (Finance), so there was absolutely no delay in finishing the sale. Finally, while we were awaiting delivery, I had a question which I emailed to Mr. Gonzales. He replied, within an hour, with a helpful answer. All in all we have been most impressed with the responsiveness of all concerned at the dealer. More

Luis Gonzalez at Rice Toyota was great to work with in buying our new RAV4. I worked through the USAA buyer's service. They recommended Luis at Rice Toyota as an outstanding partner in their service. T buying our new RAV4. I worked through the USAA buyer's service. They recommended Luis at Rice Toyota as an outstanding partner in their service. They were 100% correct. Luis knew exactly what we wanted and completely understood the service's price offer. We were able to complete the deal over the phone. Luis made sure that the RAV4 was ready when we arrived. Our time spent at the dealership was minimal. We were out the door with our new car in less than 30 minutes. It was the simplest experience I have ever had in purchasing a car. I had checked out another dealer also listed by the service prior to contacting Luis. There were roadblocks every step of the way so I didn't know what to expect when I picked up the phone to call Luis. Fortunately it was like night and day. I highly recommend Luis and Rice Toyota for anyone looking for a fair deal and friendly, prompt service. More

My experince with Rice Toyota was pleasant. Salesman Lou Gonzalez worked with me on the purchase of my new Toyota Tacoma, the deleivery took about a week to get the color I wanted and it was worth the wait. Gonzalez worked with me on the purchase of my new Toyota Tacoma, the deleivery took about a week to get the color I wanted and it was worth the wait. Lou was very pleasant, knowledgeable and professional, he answered all my questions and explained all of the details of my new truck. (All the folks at Rice are friendly) I would like to say thanks to Susan in finance, she was a great help also. This is the first new vehicle I have purchased for myself in 20 years, after shopping around Rice gave me the best deal. My thanks to all the good folks at Rice Toyota. More

Our experience at Rice Toyota was very good. We drove from Virginia to Greensboro, NC and quickly were introduced to Luis with whom I had dealt over the phone when I purchased the car. He was with a cus from Virginia to Greensboro, NC and quickly were introduced to Luis with whom I had dealt over the phone when I purchased the car. He was with a customer but after just a few minutes he came to us and told us that he would be with us soon. When he did, he had all the paperwork in order and we took care of that. He took us out to the car and explained the basics of the car to my wife and I very thoroughly. Everything went smoothly from start to finish so we have very happy with the experience. The car was exactly what we ordered and so far we absolutely love it. Since delivery Luis has answered a couple of questions by e-mail being very quick to respond which we both appreciate. We gave Rice Toyota and Luis Gonzalez excellent ratings across the board. More

I was pretty leary about going to Rica Toyota as I have been there twice in past years and didn't have a good experiance. I thought I would give them one more chance. i have never owned a Toyota before. I been there twice in past years and didn't have a good experiance. I thought I would give them one more chance. i have never owned a Toyota before. I wanted a Scion and they were the only ones locally that had them available. They didn't hae the color that I wanted but they found one in another state and had it brought in. I bought it but a few days after driving it I descovered it wasn't the car for me. I came back to Rice Toyota and asked if I could trade it in. They said absolutley and asked what the problem was with the scion. It wasn't comfortable for my back. They told me to pick another car, which I did. A Camery. Now all I needed to do was pick a color. Very painless trade -in!! I have bought cars before and the salesman are all nice and sweat. Then after you have signed and there is a problem with the car it's like they don't know who you are or they don't want anything to do with you. They don't need to be sweat anymore because you already bought a car from them. Well it was totally differant at Rice Toyota. It was like one big happy family; before I bought the car and after i bought the car. When I called with a problem, they even called Lou at home after hours and he called me back. I love my new camery and I am glad I gave Rice Toyota another chance. Loe was great as well as the rest of the staff. Thank You, A satisfied customer, Roxanne More

I recently purchased a 2010 Toyota FJ Cruiser from Rice Toyota and it was the best car buying experience of my life. I worked directly with Lindsay Graham exclusively through email with finding the vehicl Toyota and it was the best car buying experience of my life. I worked directly with Lindsay Graham exclusively through email with finding the vehicle that matched the specifications I wanted as well as with negotiating a price. The process was so smooth and Lindsay was always full of excitement and energy that made the experience enjoyable. She seems to work non-stop and questions I posted were answered within a day and sometimes within a few minutes of sending! Unfortunately on the day I arrived to pick up the vehicle and complete the sale Lindsay was out sick so I worked with her backup Frank Anderson. But he was also really great to work with and made sure I was in/out quickly and that I was happy with the process. Overall this experience was great and I would recommend Rice Toyota 100% to anyone interested in buying a new Toyota vehicle. The customer service in my opinion was far superior to competing dealerships in Charlotte and Winston-Salem. Oh and the price was great also! :-) Ryan More

This is the most pleasant buying experience I have ever had purchasing a car. Luis Gonzalez and Rice Toyota were wonderful to work with and they will be the only dealership I will buy from going forward. N had purchasing a car. Luis Gonzalez and Rice Toyota were wonderful to work with and they will be the only dealership I will buy from going forward. Not only did they beat everyone else on price in the region, but the extra service and help financing they provided went way above and beyond. More

My wife and I had settled on a Toyota Venza and wanted to see what price we might obtain through AAA. We were quoted a price on-line and referred to Rice Toyota. Our contact person was Lou Gonzalez and he h see what price we might obtain through AAA. We were quoted a price on-line and referred to Rice Toyota. Our contact person was Lou Gonzalez and he had located the car that we wanted in less than 12 hours-basically overnight. The car was expected at the dealer in less than a week and with a slight delay in delivery the car was ready for pick-up. The car was ready upon arrival and Mr Gonzalez greeted us at the door. He had all the keys,etc ready and very quickly we were at the car where he went over the features of the vehicle. He introduced me to the financial offerer who was extremely peasant and efficient. The whole operation was completed and I was on my way within an hour. I was very impressed and would certainly return. More

I unexpectedly came in to find a car during the very few last days of the Clash for Clunkers. Although there were virtually no cars left in the Southeast, the internet sales division worked diligently with last days of the Clash for Clunkers. Although there were virtually no cars left in the Southeast, the internet sales division worked diligently with me to find a car that suited my needs. Even though sales were high, and selling was easy, they worked more than fairly to provide the car at a price that I could afford. Rice Toyota lives up to its tagline...."We treat you right at Rice Toyot". PS... I LOVE MY NEW RAV 4!! More

My wife and I were shopping for a 2009 Toyota Venza. We contacted every Toyota dealership in the state of North Carolina and several in South Carolina in an effort to get the exact car we wanted at the bes contacted every Toyota dealership in the state of North Carolina and several in South Carolina in an effort to get the exact car we wanted at the best price. Most dealerships said that they couldn't order the vehicle the way that we wanted it and gave us an outrageous quote on the price. Lindsay and Frank helped us order the exact car that we wanted and gave the best price up front and the best final out the door price. There were no surprises during the pick up of the vehicle and everything went very smoothly. Lindsay was even able to get warranty coverage (good at any dealership) on the heated seats that we added to the vehicle once it was delivered to Rice. Overall it was great experience. I would highly recommend the internet team at Rice for your future Toyota purchase. More