Toyota of Greensboro

This was by far the best experience I have ever had with a car dealership. This was mainly due to my experience with my sales person, Lou Gonzales. He by far was the most professional salesperson I have eve a car dealership. This was mainly due to my experience with my sales person, Lou Gonzales. He by far was the most professional salesperson I have ever dealt with. When several other Toyota dealerships told me they couldn't find the car I was looking for, Lou went out and got the exact model car I was looking for with all the accessories I was looking for. He found my car in South Florida, had it shipped up to Rice Toyota and then after the extra cost for the shipping, he and Rice Toyota were still 700$ cheaper than any of the other Toyota dealerships I had contacted in the Tri-state area. They had the vehicle within a week I drove up to the dealership, car was in perfect shape just like I had envisioned it and the paperwork was done and I was out the door in about 45 minutes. The entire experience at Rice Toyota was great! I also had a weird title issue since I wanted to title the vehicle out of state since I am in the military and they took care of all that, talking to the DMV from another state and doing all the necessary paperwork for me. Talk about hassle-free! I would recommend Rice Toyota to anyone, and more specifically you want to do business with Lou Gonzales. The guy is forthright about what he can do for you and doesn't give you the sleezy feeling that so many car salesmen give you. Figure out what you want and ask Lou to go get it! Thanks Rice and Lou for all your help! Sincerely, Very Happy First time Tacoma Owner More

My review begins with the reason why I was looking to purchase a new car: A gift for my daughter who is graduating from Duke in May of 2010. I began the process by using a new too called TrueCar, l tha purchase a new car: A gift for my daughter who is graduating from Duke in May of 2010. I began the process by using a new too called TrueCar, l that I had read about on-line. I had narrowed my search of acceptable vehicles to the Hyundai Accent and the Toyota Yaris. Using the TrueCar app I was easily able to not only find the lowest prices for each vehicle, but to also compare the vehicles features line by line. I then contacted each dealer using my price protection certificate and confirmed additional costs(e.g. tax, license, dealer docs) and the availability of the cars that I was considering. With this data in hand, the only missing variable was my daughter's preference. She was able to test drive both vehicles and decided that she liked the Toyota Yaris the most. I then contacted Frank and Lindsay in the internet sales office and we began the process of closing the deal. Within 24 hours, they identified a vehicle that met all the specs, gave me a list of items needed for the purchase and we set up a time convenient for my daughter to come and make the sale. At every step of the process we were treated with the utmost respect and provided all information requested in a prompt manner. When the sale day came, Frank went through the purchasing process line by line with my daughter and made this first new car experience one that she will always remember. As a veteran of many "hard sell" car deals and bait and switch tactics, this was by far the most pleasant and satisfying car purchasing experience. Thank you TrueCar! Thank You Rice Toyota! Thank you Lindsay and Frank! Guy Sanders More

Lindsay & Frank made the pursuit and purchase of my vehicle a pleasure. I appreciated their honesty, professionalism and efforts towards getting me a good deal on my Corolla. I was also impressed by vehicle a pleasure. I appreciated their honesty, professionalism and efforts towards getting me a good deal on my Corolla. I was also impressed by the Rice Toyota atmosphere, which in contrast to Modern, was, far superior; very professional, not sleazy. More

The reason that I give Rice Toyota and Lou Gonzalez such high marks is; they truly made car buying a smooth process. It was hassle free from the moment I was contacted via internet. Being a member of the mi high marks is; they truly made car buying a smooth process. It was hassle free from the moment I was contacted via internet. Being a member of the military, Rice Toyota, being part of the USAA Car Buying Service program, automatically narrowed my search to three dealers in N.C. and Rice Toyota didn't play any games to get my business. It was intelligent and professional salesmanship. Thank you for patience. More

My husband and I decided to go car shopping one Saturday morning, we were looking for nothing particular just looking around to see what we could get for the monthly car payment we could afford. The first morning, we were looking for nothing particular just looking around to see what we could get for the monthly car payment we could afford. The first lot we looked at was Rice Toyota. We met David with in about 5 minutes of being on the lot. He was so helpful. He understood what we had to have payment wise and didn't try to push us to get a higher payment. He was wonderful. We were on our way home, hadn't found anything and just happened to see the Pathfinder. I fell in love with it. David came right over and went with us on a test drive. When we came back in he got the ball rolling on financing and what they would give us for our trade in. One of the things that I really hate when I buy a car is the "paper sliding". This never happened. The manager came over and told us the monthly payment which we were totally happy with. Nothing ever went back and forth. They were so kind to me and my little quarks about having them pay off my trade in. I was very protective of my "trade in" and no one thought I was crazy to ask that they detail it before they auctioned it off. Nor did they make me feel bad for crying when we drove off in the new car. I would recommend to anyone to use Rice Toyota. If you are looking for a new or used car go see them and ask to see David. The experience was an extemly pleasant one. We were in and out in around 4 hours and not for one second did I feel like I was being taken advantage off or that what I needed was not being looked out for. Thank you David and Rice Toyota, you all are wonderful at what you do. More

My visit to rice Toyota was a dream came true, first of all there is no push tactics, they really want to make the customer happy, they handled my request for the car color and the options that i like Prom all there is no push tactics, they really want to make the customer happy, they handled my request for the car color and the options that i like Promptly, When i got there my car was parked in the front, Lou (the sales person) was waiting for me at the front door, gave me a tour of the entire car and explained every thing in details, and answers all of my questions in a very professional Manner, over all it was a very positive experience for me. I highly recommend Rice Toyota to anyone in the triad area. More

I was very pleased with the complete service that I was giving. Lindsay kept in touch with me about the entire process and was able to make sure that I got the best deal possible. I am totally exicted beca giving. Lindsay kept in touch with me about the entire process and was able to make sure that I got the best deal possible. I am totally exicted because this is my first "New" car. Both representatives went above and beyond. I would recommend Rice Toyota to anyone. More

Lindsay & Frank were a pleasure to work with and gave me a fair price. They were honest, attentive and made the experience as easy as possible. Unlike the other Toyota dealership in High Point, they do no a fair price. They were honest, attentive and made the experience as easy as possible. Unlike the other Toyota dealership in High Point, they do not attempt high-pressure tactics to make a sale. They rely on good customer service! More

My customer service representative,Mr. Lou Gonzalez went above and beyond to locate a vehicle for me which 3 other dealers were unable to do. The vehicle was in perfect condition when I arrived to the deal above and beyond to locate a vehicle for me which 3 other dealers were unable to do. The vehicle was in perfect condition when I arrived to the dealer and my sale was concluded within an hour. I highly recommend this dealership to anyone in the market to purchase a new vehicle. More

Robert is always very friendly and great communicator of news - even if its bad! I like the fact that the dealership has Saturday service hours and a very accomodating and welcomng waiting area. This deale news - even if its bad! I like the fact that the dealership has Saturday service hours and a very accomodating and welcomng waiting area. This dealership is 50 miles from my home so I must schedule weekend service. More