Toyota of Greensboro

What does appointment mean to Rice Toyota? I have been a loyal and satisfied customer of Rice Toyota since 2004 until recently. I made an appointment to have maintenance service and to purchas I have been a loyal and satisfied customer of Rice Toyota since 2004 until recently. I made an appointment to have maintenance service and to purchase a new set of tires on Thursday of last week. My appointment was for 10:15. When I arrived at the correct time, I was told it would be 3 to 4 hours, I had planned to wait on the car. I asked why so long to put on some tires and was told because of the tire sale there were lots of people in front of me. I said, no I made an appointment, again I was told there were so many people in front of me because of the tire sale. Needless to say after much discussion over what an appointment was, I left the dealership and purchased my tires elsewhere and they were installed in 30 minutes with no appointment. I asked the service clerk to please note on my records why I was leaving and purchasing my tires elsewhere. Over the next couple of days I received 3 calls saying I had missed an appointment and they would gladly reschedule for me. I would suggest Rice Toyota hire a few more mechanics and less call center people. Also when a person makes an appointment don't give someone his time slot. Not sure I will go back to Rice even though I had been happy with them for years. There is too little personal touch and too much relying on computers. More

Great New Car Experience! The employees at Rice Toyota were awesome in working with me and helping me with the purchase of my new vehicle. Ian Gray worked with me and answered The employees at Rice Toyota were awesome in working with me and helping me with the purchase of my new vehicle. Ian Gray worked with me and answered any questions I had during the process. He was so helpful and considerate. I would definitely recommend Ian Gray and Rice Toyota! More

Awesome The staff was friendly and easy to work with. They made purchasing a car easy. Justin was so kind, patient, and friendly. Enjoyed this experience and The staff was friendly and easy to work with. They made purchasing a car easy. Justin was so kind, patient, and friendly. Enjoyed this experience and would purchase from Rice Toyota again. More

Car experience at Rice Toyota Excellent customer service and knowledgeable salesperson. Helped me before coming to dealership and got the process moving. I told them what I wanted Excellent customer service and knowledgeable salesperson. Helped me before coming to dealership and got the process moving. I told them what I wanted and was able to get it. More

Great buying experience! Just as your ad says “We Treat You Right”! This was a truly seamless way to purchase a vehicle. I had minimal time to deal with buying a vehicle, but Just as your ad says “We Treat You Right”! This was a truly seamless way to purchase a vehicle. I had minimal time to deal with buying a vehicle, but Justin Sola understood this and communicated mostly with me via text messaging. To me he was willing to work with me however he could. This was greatly appreciated! Had he not done this, I’m satisfied I wouldn’t have had time to make this purchase. Not once did he push a sell on me, but wanted me to make the decision that was right for me! Would definitely recommend Rice Toyota and Justin Sola to anyone. Oddly enough he didn’t carry the normal salesman persona, but acted as if he truly wanted to assist in whatever you needed! Every sales person can learn from his style. Very personable and helpful. Go by and try this buying experience for yourself. They were good to their word. They “Treated Me Right”! Ronald Cobb More

Best experience I’ve ever had purchasing a new vehicle! Over the past 20+ years, I have purchased over 10 new vehicles. My experience with Rice Toyota was by far the best I’ve ever had while purchasing a ne Over the past 20+ years, I have purchased over 10 new vehicles. My experience with Rice Toyota was by far the best I’ve ever had while purchasing a new car!! Ian Gray was a great sales expert with zero sales pressure. I HIGHLY recommend Rice Toyota! Love my new 4Runner! More

Best car buying experience Justin Sola and the rest of the Rice Toyota team made this the easiest and best car buying experience ever. They asked what I wanted and delivered! We Justin Sola and the rest of the Rice Toyota team made this the easiest and best car buying experience ever. They asked what I wanted and delivered! We came on a busy day and were taken care of and felt like we were not just another deal. I highly recommend Justin and Rice Toyota! More

Awesome Mr. Dylan was awesome he toke good care of me. He make sure I got the car I wanted. He was very kind and patient with me. I would recommend him. Mr. Dylan was awesome he toke good care of me. He make sure I got the car I wanted. He was very kind and patient with me. I would recommend him. More

TRD Pro Special Order My wife and I absolutely love our new Cavalry Blue TRD Pro 4Runner! Called to a few other Toyota dealerships that couldn't get what I wanted and kept My wife and I absolutely love our new Cavalry Blue TRD Pro 4Runner! Called to a few other Toyota dealerships that couldn't get what I wanted and kept pushing me to buy limited, TRD off-road, etc. Dylan Crump ordered the exact 4Runner we wanted with the options we wanted and it is perfect. Customer service, my salesman Dylan, and the overall experience we received from Rice Toyota was great. I highly recommend Rice Toyota and Dylan to anyone looking for a new/used Toyota More

Loving my RAV4 Dylan was fantastic to work with, as well as the rest of team and so appreciate quick responses to texts and emails. Was a great vehicle buying experi Dylan was fantastic to work with, as well as the rest of team and so appreciate quick responses to texts and emails. Was a great vehicle buying experience since it’s been 14 years since my last new vehicle. Thanks Rice Toyota!! More