Toyota of Glendora - Service Center
Glendora, CA
551 Reviews of Toyota of Glendora - Service Center
Hen I picked up my vehicle my driver door was scratched. I spoke to my service agent who then stated he was going to go get his manager. The manager never came out I was just told the dealership doesn’t dea I spoke to my service agent who then stated he was going to go get his manager. The manager never came out I was just told the dealership doesn’t deal with that it goes through a third party and they would be reaching out to me. It’s been 2 days now and have yet to get a phone call from the third party that is supposed to to fix the scratch. More
The Crew here at Toyota Glendora Kept their promise I was in and out fast ! in and out fast ! More
Pricing was fair. David my service advisor was great. Something came up and I needed to pick up my car sooner than the estimated time, and he helped make it happen. David my service advisor was great. Something came up and I needed to pick up my car sooner than the estimated time, and he helped make it happen. More
Went in for oil change and tire rotation. Usually i do my own oil changes but there was a special for it i received via coupon. It’s hard for me to get time off to go in due to work so i had Usually i do my own oil changes but there was a special for it i received via coupon. It’s hard for me to get time off to go in due to work so i had came in one day after the coupling for 48.99 for synthetic oil changes had expired. The employee tried his best to assist me and even gave me $10 off which I appreciated so i am not upset with his service. I was just upset that i booked the earliest appointment I could and even though the previous month was shorter, no exception could be made. My alignment felt off after the rotation as well. More
I know that I had the service on a holiday, but I had a &15 appointment. I arrived on time and was checked in by 7:26. I asked the Service Rep. how long would it be since I was waiting. He said an hour &15 appointment. I arrived on time and was checked in by 7:26. I asked the Service Rep. how long would it be since I was waiting. He said an hour and a half, maximum 2 hours. I got my car back at 10:28. 3 hours for an oil change is too long in my opinion especially when I had an appointment. I hope that because my vehicle has a lifetime free oil change that it takes longer. More
Excellent service and staff. Miguel was amazing throughout. Great communication and great attitude. Workmanship was on point and they got my car back in a reasonable time frame. Miguel was amazing throughout. Great communication and great attitude. Workmanship was on point and they got my car back in a reasonable time frame. Super happy! More