Toyota of Glendale
Glendale, CA
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EXCELLENT SERVICE Excellent service that was given to me by Jimmy Cheng Cote. He make sure that I understand what services needed to be done to my car. He know how to Excellent service that was given to me by Jimmy Cheng Cote. He make sure that I understand what services needed to be done to my car. He know how to treat his customer well. He is straightforward. More
A 10 year old Prius ! Well I got this Prius 10yrs back and when i took it to you guys in Glendale, the battery had finally went dead - in the back - But of course it had Well I got this Prius 10yrs back and when i took it to you guys in Glendale, the battery had finally went dead - in the back - But of course it had other Problems too - and servicing needs - I got your 'fuel injection' job and yes - i seem to get better gas milage now really !!! I also got your premium level 'servicing - instead of the regular one igot every 6 or 7 mos. over the years . I The mechanic - . Roland , suggested i clean out my car too , which i did - (I am a pack rat !!) and he helped me with boxes and the trash bin. Even though i spent near $900 , the car does get even better milage and the the old battery had 66,000 miles on it - so a new one was necessary ! so i was not penny wise and pound foolish - i 'invested' in the brand new one. The cost of auto repairs/upkeep is huge - I got the 1 yr warranty papers but ihope this lasts me 3 or 4 years But yes when i seen normal service- I got Jorge's card and will come back to Toyota/Glendale . . You sales people, Jorge H. and Roland seemed to know their jobs well . More
Service Excellent service! No doubt, the staff really knows how to treat their customers. I would especially like to say that George H. is Extremely helpful. Excellent service! No doubt, the staff really knows how to treat their customers. I would especially like to say that George H. is Extremely helpful. He provides excellent service and is on top of his game. I have been going there since 13 years and he has been ever so helpful til then. He makes sure the customer is his first priority. All the employees are very professional, and hard working. More
I feel home! I've been going to Toyota of Glendale for over 10 years. I like to be personal with.people and appreciate to be treated the same way. I feel home at T I've been going to Toyota of Glendale for over 10 years. I like to be personal with.people and appreciate to be treated the same way. I feel home at Toyota of Glendale, always welcomed as a family member. The staff is spontâneous, friendly and very kind in a genuine way. They truly have been getting better in receiving and expedite the cars coming for service, but it doesn't look like formal or hard. It just flows! More
Be Aware!! First time buyer. Be careful when they say congratulations u have been approved. Dont sign anything until u have read the agreement completely. Watch First time buyer. Be careful when they say congratulations u have been approved. Dont sign anything until u have read the agreement completely. Watch out for "packed payments". It's a terrible tactic that is being used to add extras like gap insurance, extra warranty and a tire wheel protection to your loan without u even knowing it. The finance department won't tell u either that u "purchased" these items cause the middle guy Jerome already added it to u loan payments. Also make sure that thea car u test drove is the car u come home with. I test drove a car that had a cargo net but didn't get one in the car I bought???Don't Let This Happen To U!! this Dealership should be investigated. More
"Great Service" George H. remembered me after a year.He did great job. I was impressed by how fast my car was done.He called me when other work needed to be done. George H. remembered me after a year.He did great job. I was impressed by how fast my car was done.He called me when other work needed to be done. More
They have really improved Just had the fastest, easiest service ever! & surprisingly reasonable! I will definitely be using Glendale Toyota as my regular mechanic now! & the Just had the fastest, easiest service ever! & surprisingly reasonable! I will definitely be using Glendale Toyota as my regular mechanic now! & the man who took care of me was awesome- really nice & great customer service! More
Great Service!! I have been going to Toyota of Glendale for over fifteen years -- through all of my Toyotas -- I have had four Toyota vehicles. They have the best I have been going to Toyota of Glendale for over fifteen years -- through all of my Toyotas -- I have had four Toyota vehicles. They have the best service department I have ever been to. George was my service manager and he always does a great job. He is friendly, helpful and never pushy! I love the convenient hours for working people and that they always make sure I can get my car back the same day since I have no one to pick me up and take me home -- even though they have a great shuttle services, but if I come after work, and the shuttle is not available after a certain time, I have to wait. They always get me out in a reasonable amount of time! I love Toyota of Glendale. Mickie B More
Service dept I want to thank George for his excellent service on my car. He always nice & always assisting me w the best customer service w my car ! I want to thank George for his excellent service on my car. He always nice & always assisting me w the best customer service w my car ! More
Service Had to bring in my car for a recall replacement part. The service I got was excellent. They were efficient and friendly. Miguel Galindo was very he Had to bring in my car for a recall replacement part. The service I got was excellent. They were efficient and friendly. Miguel Galindo was very helpful. More