Toyota of Glendale

Cold morning Arrived at my appointed time on a very cold morning for Glendale. With temps in the mid 30's many of your customers had to wait outside as the seatin Arrived at my appointed time on a very cold morning for Glendale. With temps in the mid 30's many of your customers had to wait outside as the seating inside was full. It took probably 30 or so minutes to talk with a service adviser and at no time did anyone of the employees offer anything like coffee or hot tea. There is a vending machine inside but it only gives very small cups of coffee and at no time did any of the employees suggest to the customers that they use it. And with the long waits it would have been nice to offer donuts or pastries such as Lexus of Glendale does. It was obvious that there were not enough employees for the amount of customers that had been scheduled. Finally although my car was in for a major service once again I got it back "dirty." On the upside Peter was very knowledgeable and did the best he could to get me out of there considering the workload. More

Amazing customer service! Look for Jimmy! He was great in educating and helping me understand of what needs to be done for my Toyota Sienna! I will definitely be back on my ne Look for Jimmy! He was great in educating and helping me understand of what needs to be done for my Toyota Sienna! I will definitely be back on my next service schedule! More

Great service! Thank you to Peter Atmajian for the outstanding service!He is always ready to provide assistance.He is very professional and has a good knowledge and Thank you to Peter Atmajian for the outstanding service!He is always ready to provide assistance.He is very professional and has a good knowledge and experience. More

Excellent service This place as always provided excellent service. They are attentive, and keep in communication when my car is in. They offer outstanding deals on regu This place as always provided excellent service. They are attentive, and keep in communication when my car is in. They offer outstanding deals on regular maintenance through packages. More

Catalitic Converter recall My Catalytic converter replacement was handled quickly and efficiently. I was quite happy with the service and the prompt ride back home after I dropp My Catalytic converter replacement was handled quickly and efficiently. I was quite happy with the service and the prompt ride back home after I dropped my Tacoma off for the servicing. More

Toyota"s Brand of Personalized Service We received personalized service from Jimmy Cote. Thank you Jimmy. It felt like he owns the car he is servicing. So I am confident that my Toyota We received personalized service from Jimmy Cote. Thank you Jimmy. It felt like he owns the car he is servicing. So I am confident that my Toyota will always be a brand new car. More

They got the job done! 3 techs had called in sick so the wait time was going to affect my work. They shuffled things around and got me out quickly. 3 techs had called in sick so the wait time was going to affect my work. They shuffled things around and got me out quickly. More

Awesome place... with Popcorn! I like going here. Jimmy is super nice, the staff is respectful and they get the job done in time. Their shuttle service makes it easy to schedule mai I like going here. Jimmy is super nice, the staff is respectful and they get the job done in time. Their shuttle service makes it easy to schedule maintenance, even on busy work days. I'd recommend it in a heartbeat. More

Awesome!! Love this place. They always take care of my car. When something is broken they always bring it up to my attention. They never force to fix it but th Love this place. They always take care of my car. When something is broken they always bring it up to my attention. They never force to fix it but they show there concerns and the benefits. Always honest and reliable. More

Service Great customer service, thanks George Huerta, I always bring my cars for regular maintenance here, I have own 2 Toyota's Thanks again George, I'll b Great customer service, thanks George Huerta, I always bring my cars for regular maintenance here, I have own 2 Toyota's Thanks again George, I'll be back!!!! More