Toyota of Gallatin
Gallatin, TN
Filter Reviews by Keyword
By Type
Showing 1,614 reviews
I have been looking for a car for over 3 weeks, mine was totalled so I had to replace it. I visited many dealerships and was not getting anywhere. I finally found my Honda CR-V at Ron Hibbard. Moses came totalled so I had to replace it. I visited many dealerships and was not getting anywhere. I finally found my Honda CR-V at Ron Hibbard. Moses came out and introduced himself and I knew it was meant to be. Great experience, friendly service that was beyond my expectations, no games just honest, hardworking people. Carol in the finance department was great as well! Thanks to all of you! Mary Fitzgerald More
This is the third vehicle that I have purchased from this dealership and I would definelty come back if or when I needed another vehicle. Mr. Moses Dumas was very professional, knowledgeable and polite whil dealership and I would definelty come back if or when I needed another vehicle. Mr. Moses Dumas was very professional, knowledgeable and polite while working with us to find the vehicle that we wanted. I worked in sales for about 35 years and truly appreciate good customer service. More
Everyone was very courteous and helpful. They worked with us to come up with a deal that everyone was happy with. Jason Hargrove was one the best sales person to we have worked with and we have worked with m us to come up with a deal that everyone was happy with. Jason Hargrove was one the best sales person to we have worked with and we have worked with many thru 47 years. Thank you very much. More
Recientley purchased a grerat 2012 Honda from Tom and Z. They treated me like the home town companies treated their customers in years past. Wonderful servise...Charlie and Jane Joseph They treated me like the home town companies treated their customers in years past. Wonderful servise...Charlie and Jane Joseph More
My Ron Hibbard Toyota experience actually started with the internet as I was in the market for a Scion xB and happened to find one being offered by Ron Hibbard. I then used their "Black Book" link to get the internet as I was in the market for a Scion xB and happened to find one being offered by Ron Hibbard. I then used their "Black Book" link to get a preliminary value for my trade and within about an hour received a call from Kim Felts on the process. Kim very politely and efficiently set me up for a "test drive" as well as a point-of-contact, Gary, on the Used car side of the dealership. When I arrived I was promptly greeted by a very friendly salesman in Stewart Fisher, who went about the "task" of evaluating my needs with respect to the Scion xB. The "test drive" was thorough, as Stewart set up a drive that would encompass various "feels" for the vehicle i.e. cornering, rough road, interstate driving etc. After the test drive we proceeded with the "deal" and both Stewart and Gary worked very hard to gain my business which they did emphatically. At no time during my experience did I feel pressured but geniuinely valued as a customer. Lastly, I want to thank Mike in Finance, as he was able to gain a very competitive rate that beat my primary bank by 1.1% and in these economic times every penny counts! My experience with Ron Hibbard Toyoyta was very satisfying and I encourage everyone to give them an opportunity to gain your business! More
We visited Chevy twice, but Zlatan Durmic was so patient and knowledgeable we came back the same day and bought a Toyota Highlander! Great dealership! and knowledgeable we came back the same day and bought a Toyota Highlander! Great dealership! More
Great customer service but very pricey compared to other Toyota dealerships. If you are looking to get best deal price wise it wont happen here, but if you are looking for great customer service from "non Toyota dealerships. If you are looking to get best deal price wise it wont happen here, but if you are looking for great customer service from "non pushy" salesman then this is your place. More
Excellent customer service! Ron Hibbard's service team is always friendly, courteous, and they treat me with respect. I have the maintenance done on my car according to the book and the results show in the i always friendly, courteous, and they treat me with respect. I have the maintenance done on my car according to the book and the results show in the incredibly long lives of my Toyota vehicles. More