Toyota of Gallatin

This is the second Prius I have bought from Ron Hibbard Toyota. The first was in 2008, and this new one in 2013. Everyone with whom I have dealt in these roughly 6 years has been courteous, knowledgeable Toyota. The first was in 2008, and this new one in 2013. Everyone with whom I have dealt in these roughly 6 years has been courteous, knowledgeable, and thorough. They have made suggestions, but they have never been "pushy" about getting me to do what they suggest. They were, also, not "pushy" about having me buy a new car or a particular car. Their trade-in price was fair and well explained. All service I have had done was done well and in a timely fashion--again no pressure to have their service department do any work. All charges are up front and fair. I would highly recommend This dealership, and my salesperson, Tom, to anyone. More

Our visit was excellent. We were originally just stopping by to have a look, and weren't really planning on buying anything. We saw a car that we liked, and Moses pulled it up for us to look at. We loved it, by to have a look, and weren't really planning on buying anything. We saw a car that we liked, and Moses pulled it up for us to look at. We loved it, and the pricing was excellent! After leaving, we decided that this was an excellent deal and had very good help from our salesman, so we made our purchase! More

I was unexpectedly in the market for a new (used) vehicle when my car's transmission went out during an out of town trip. I was stressed and overwhelmed by this sudden expense and decision. I visited 4 deale when my car's transmission went out during an out of town trip. I was stressed and overwhelmed by this sudden expense and decision. I visited 4 dealerships and settled on a Toyota Rav4. I wanted a third row option. I found one online and luckily it led me to Jason Hargrove and Ron Hibbard Toyota. I finally found a vehicle I liked and a dealership with integrity and patience. Jason was knowledgeable and personable. I truly believe he wanted me to be happy with my decision. He wasn't just trying to make a sale. He was trying to make a repeat customer. Carol was also very patient and wanted to make sure I understood everything, explaining and repeating anything I needed. Overall, it was an enjoyable experience. Much better than a very large Toyota dealership in downtown Nashville. I would absolutely recommend Jason and the Ron Hibbard team to everyone I know. More

This was by far the best car buying experience we have ever had. From Ron Hibbard, to Dub Shelton to Carol Hampton, were all Great. ever had. From Ron Hibbard, to Dub Shelton to Carol Hampton, were all Great. More

This buying experience was the best I have ever had. Jason was wonderful and Ron is the most honest, polite and pleasant manager I have ever had the pleasure to do business with. No head games, just re Jason was wonderful and Ron is the most honest, polite and pleasant manager I have ever had the pleasure to do business with. No head games, just respect and honesty. More

I entered Ron Hibbard at about 8 o'clock one evening to look through the window of a used Corolla. I was looking to lower my payment from my Camry. I was approached by Freddy in sales, and he was great. to look through the window of a used Corolla. I was looking to lower my payment from my Camry. I was approached by Freddy in sales, and he was great. I test drove the used vehicle and I agreed to purchase. As I sat down for financing I was told that since I was upside down on the Camry, I'd be better off in a new car. I was pleasantly surprised that I could get a Corolla S with the premium package for a good price. I found the one I wanted, and decided to head back to the dealership the next day. This was at 10:00pm ater I worked all day. Randy told me that I eeded to do the deal that night to get the price I wanted. I ended up doing the deal, and the next day I regretted it. I wish Randy would have not been so pushy. He definitely did not encourage weighing options. More

Zlatan was outside the dealership when I arrived and welcomed me courteously. He was friendly and respectful throughout the entire transaction. While Z was positive and enthusiastic about the car I te welcomed me courteously. He was friendly and respectful throughout the entire transaction. While Z was positive and enthusiastic about the car I test drove, I did not feel pressured to add more options. Buying a car can be a stressful experience (especially for a single woman) but I felt very comfortable with Zlatan and felt lucky that he was my sales consultant. More

customer was great. Tom is a great he did every thing that he said he would do, tom went the extra mile to help us. that he said he would do, tom went the extra mile to help us. More

When I stepped onto the lot at the used cars, Jason was very helpful. Asked me what I was looking for, my price range and any specific color or features. He listened to my needs and proceeded to show me very helpful. Asked me what I was looking for, my price range and any specific color or features. He listened to my needs and proceeded to show me exactly what I was looking for. He listened to me. Did not try to change my mind for a bigger buck for him. Excellent salesman. I would recommend him and Ron Hibbard Toyota to everyone. What was the greatest thing about my trip, was when I was on the lot, the Manager, Gary remembered me from 6 years ago when I purchased a vehicle for my son. Now that is customer service. Thank you Ron Hibbard Toyota. More

I highly recommend this dealership. I live in NM and chose to purchase my vehicle om Ron Hibbard Toyota. From the beginning to the end of the process the staff was extremely professional, knowledgeable chose to purchase my vehicle om Ron Hibbard Toyota. From the beginning to the end of the process the staff was extremely professional, knowledgeable, efficient, SINCERE and HONEST. Jason went above and beyond to help me. I have and will continue to refer others to this dealership and Jason no matter where they live. Every single person I spoke to was helpful, friendly and did what they said they would. I would not hesitate to purchase another vehicle from this dealership. They provide the kind of service that we don't often see anymore. More