Toyota of Gallatin
Gallatin, TN
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Could not be more satisfied Bought a 2013 Prius V 3 not the equipment I wanted did not realize that till I got home. Went back the next day & they exchanged it for the Prius V 5 with the extras I wanted NO the equipment I wanted did not realize that till I got home. Went back the next day & they exchanged it for the Prius V 5 with the extras I wanted NO HASSLE They said they wanted me to be HAPPY. Ron himself came in and made the deal right. I could not be more pleased, they only charged me for the extra equipment package which is FAIR. They had to get it from another Dealer & with in a couple hours the car was transferred & one HAPPY CUSTOMER was on his way. I will ONLY DEAL with RON HIBBARD TOYOTA ALSO: Carol in financing was GREAT she explained everything & NO DOUBTS were on the table when she finished. Hibbard Toyota should be grateful to have her on their STAFF KUDOS'S to Carol Ron "G" Gajewski More
While I never enjoy the car buying experience I found that at Ron Hibbard they made the process as painless as possible. It was quick and once I made up my mind they were fast and efficient. Harry was that at Ron Hibbard they made the process as painless as possible. It was quick and once I made up my mind they were fast and efficient. Harry was not a pushy salesman and let me move at my speed. Great job by all that were involved and I look forward to the future with Ron's group. More
Overall great experience. The people were friendly, knowledgeable, and great to work with. I have bought cars from this location and from these same people before. I will continue to do so. knowledgeable, and great to work with. I have bought cars from this location and from these same people before. I will continue to do so. More
When purchasing a car, I do not want to be pressured to make a decision. I want straight answers and someone to help put together a package I want and at a price I want to work with. Zlatan did just that a make a decision. I want straight answers and someone to help put together a package I want and at a price I want to work with. Zlatan did just that and I appreciated his willingness to help and his product knowledge. I have purchased from Hibbard's before and will be the first place I shop next time I am in the market to purchase another vehicle. More
Moses Dumas was my salesman at Ron Hibbard. He was very nice and helpful throughout the buying process. I told him that I didn't want to haggle over the price and wanted the bottom dollar price and that wa nice and helpful throughout the buying process. I told him that I didn't want to haggle over the price and wanted the bottom dollar price and that was what I was given. He followed up after I bought the car and was very caring. I would definitely recommend this dealership and Moses as a salesman. More
Ron Hibbard Toyota is an awesome dealership staffed with friendly employees who really strive to serve their customers. Our car salesman, Zlatan Durmic (also known as Z), not only helped us in finding a car friendly employees who really strive to serve their customers. Our car salesman, Zlatan Durmic (also known as Z), not only helped us in finding a car within our price range, but also offered an umbrella to us to use during our search on that rainy day. This, along with the advice of Michael Christian on which car insurance to buy, made our overall experience at Ron Hibbard Toyota a truly exceptional one. We give it a 5 out of 5. More
First dealership I ever drove up to that I had to go find a salesperson (which could be good or bad if you are just wanting to look). Ran into Randy Hibbard and he was nice enough to send out Tom Kirkham. T a salesperson (which could be good or bad if you are just wanting to look). Ran into Randy Hibbard and he was nice enough to send out Tom Kirkham. Test drove the Prius with Tom, who was then called away to another customer, so was handed off to Lydia Atmore. Lydia took me through the whole process of explaining what deals could be done that day to get me into the car if I wanted it. Was a little worried about the car's pick up from the get-go, so Lydia took me for another test drive and explained that I was babying the car for fear of not getting the expected 50mpg gas mileage, and to not worry about pressing the gas. After getting back and meeting with the owner and finalizing some details, decided to go ahead and make the purchase. Lydia is a very energetic, go-getter and an overall very friendly person to deal with...highly recommend her. Not disappointed so far...the car gives you details of your commute so you can track your progress. The ride home from the dealership I averaged 51.2 mpg and on the commute to work this morning it was 54.1mpg. Besides the mpg, although the car has a small look, the cargo space is bigger than I expected...only thing Toyota could change in the future is taking out the bar across the back window (sort of messes with you at first when looking out the rearview mirror, but you quickly get used to it). Won't miss getting gas every week! More
We were able to purchase a new Toyota Camry with very good customer service. It was close to the end of the day, but everyone stayed until we got all the paperwork completed. I received a discount since good customer service. It was close to the end of the day, but everyone stayed until we got all the paperwork completed. I received a discount since my Sister works for Toyota and the Finance folks figured out how to complete all the paperwork and make sure we paid the correct price. I would recommend to others looking to purchase a Toyota. More
My husband and I have been visiting Ron Hibbard Toyota for approximately 10 years for service of our two other Toyota vehicles. We purchased our third Toyota yesterday. Tom was great to work with. He w for approximately 10 years for service of our two other Toyota vehicles. We purchased our third Toyota yesterday. Tom was great to work with. He was very helpful and did not pressure us to purchase anything we didn't want. All in all the experience was very pleasant. We will continue to work with Ron Hibbard Toyota in the future. We definitely recommend Tom as your salesperson. More