Toyota of Gallatin

I visited this dealership during the Thanksgiving Holidays to test drive cars for my mother. We did not feel pressured to purchase and received the best customer service from Moses Dumas. He was ve Holidays to test drive cars for my mother. We did not feel pressured to purchase and received the best customer service from Moses Dumas. He was very informative and listened to the needs and wishes of my mother. Moses kept in contact with her over the next few weeks, informing her of upcoming incentives...etc. We returned on the night before Christmas Eve to test drive more models to ensure my mom was purchasing the right car for her. Needless to say she purchased a 2014 Camry that night and was pleased with the overall experience. We will do business with Moses and Ron Hibbard in the future!!! More

These were very friendly people and I feel like I got a deal instead of feeling ripped off after my purchase. Mike was even kind enough to feed us while we waited. deal instead of feeling ripped off after my purchase. Mike was even kind enough to feed us while we waited. More

I was in the market for a new 2014 4Runner. Ron Hibbard Toyota is located near my home and had serviced my old 4Runner for the past 9 years, so they were my first choice to begin my new vehicle buying proc Toyota is located near my home and had serviced my old 4Runner for the past 9 years, so they were my first choice to begin my new vehicle buying process. Before visiting them, I did considerable research online and determined the style, color, options, etc. that I wanted: 4Runner Limited with Black Attitude exterior color and Redwood interior. I also determined the average price paid for 2014 4Runners per TrueCar. I visited Ron Hibbard Toyota and met with the salesman. While they did not have a 4Runner on their lot with the features that I wanted, they committed to locate one and deliver it to me. After the usual haggling we agreed upon a price that was fair based upon my price research. The sales manager located a vehicle in a nearby city and sent a driver to pick it up; however, that dealer sold the vehicle to another customer even though the Hibbard driver was there waiting to get the transfer documents. Subsequently, the Hibbard staff took extraordinary steps over the next few days to find another vehicle in a nearby state and deliver it to me at considerable time and expense to them. I was extremely pleased with the honesty, integrity and superior treatment exhibited by the Ron Hibbard sales staff in this process. I highly recommend them to others. More

I have bought many a car in my day so I really dreaded and put off going. I have a new job that has me driving 1 1/2 hours one way so needless to say the gas was getting ridiculous; hence the reason for c and put off going. I have a new job that has me driving 1 1/2 hours one way so needless to say the gas was getting ridiculous; hence the reason for checking out the Hybrid. I was referred to Lydia Atmore by a good friend that swore I would never find a better car sales representative. Well let me tell you, she was correct! Not only was Lydia AMAZING but so was Carol Hampton (F&I Manager)!! They all did EVERYTHING in their power to make the transaction as painless as possible and as affordable as it possibly could be. They even stayed late to finish the deal for me. I would HIGHLY recommend Ron Hibbard Toyota to anyone that is looking for a dealership that truly cares for their customers. THANK YOU LYDIA, CAROL AND RANDY for as good of an experience you could ask for when making such a huge investment in a car! This is my first experience with a Hybrid so that review will come but the overall purchase experience would have to be rated excellent!!! More

Lydia Atmore was the sales person who helped my wife and i decide on which Toyota to buy. She provided cars to test drive and explained our cost on each vehicle. We are grateful for her knowledge and helpf i decide on which Toyota to buy. She provided cars to test drive and explained our cost on each vehicle. We are grateful for her knowledge and helpfulness. She went the extra mile to make sure we were satisfied. More

Tom Kirkham was friendly and listened to what we wanted in a vehicle and our price point. He took us to a vehicle that we drove and bought it right out since it was exactly what we asked for. Not many sale in a vehicle and our price point. He took us to a vehicle that we drove and bought it right out since it was exactly what we asked for. Not many sales people take the time to listen to the customer like Tom does. Most of them want to talk about the product and sell you up. Tom told us just what the vehicle could and couldn't do. It is exactly what we asked for. Our maltese ozzie even approved. Great experience and great product. More

To be attentive but not pushy can be a tough balance to achieve, especially in the world of sales, but Allen Kalisch and the folks at Ron Hibbard Toyota got it just right during my recent visit to the deal achieve, especially in the world of sales, but Allen Kalisch and the folks at Ron Hibbard Toyota got it just right during my recent visit to the dealership. When my vehicle broke down and was too expensive to repair, I needed to buy another one quickly but for a reasonable price. My schedule at work last week left me little time to shop. Allen worked around my hectic schedule, staying late several nights and communicating by email during the day to help me narrow down my choices. I never felt pressured but always felt listened to. I knew that I wanted a hybrid but did not think I could afford one. I was thrilled to find that I could afford a brand new Prius C which fit my needs exactly. It was an added bonus that before I drove away in my new car, Allen helped me sync my iPhone with the car's stereo system so I could drive home listening to my music and talking on my phone hands-free. The 50 to 55 mpg I have been getting ever since is the icing on the cake! Thanks Allen, Randy, and all the folks at Hibbard Toyota - great job!!! More

This is the second vehicle I have purchased from this Dealer. Mainly because of the service and great people. Allan was extremely helpful in every aspect...from decision to purchase to delivery of the Dealer. Mainly because of the service and great people. Allan was extremely helpful in every aspect...from decision to purchase to delivery of the vehicle. I love my new Sequoia! More

When i came to Ron Hibbard Toyota i was nervous. I had a really bad previous experience with purchasing a vehicle elsewhere. This dealership made me feel very confident and comfortable right away letting me really bad previous experience with purchasing a vehicle elsewhere. This dealership made me feel very confident and comfortable right away letting me know they were only going to make my situation better and would NOT do anything to make my car buying experience bad. They were so caring and understanding to my needs and allowed me to tell them what i wanted to happen and they listened and went above and beyond any car buying experience i have ever had. I left with an awesome car and confidence that not everyone is the same. There are still trusting and great salesman out there. Thank you so much!!! More

From the very beginning I felt I was in good hands. Everything was explained to me thoroughly but without any pressure. I test drove the car one day and looked at some other makes at other dealerships, Everything was explained to me thoroughly but without any pressure. I test drove the car one day and looked at some other makes at other dealerships, but came back to Ron Hibbard. I got the car I wanted at a reasonable price and the financing I wanted keeping my payments within my budget. They were extremely helpful and friendly from the sales associate to the finance manager. the owner of the company even came by to make sure everything was going well. I feel that they were very caring and I intend to have a long relationship with them. More