Toyota of Fox Lake

I found the experience to be enjoyable which is hard to do when buying a car I have found in the past. John was very friendly and non pushy which I like, I am more likely to want to deal with someone who do when buying a car I have found in the past. John was very friendly and non pushy which I like, I am more likely to want to deal with someone who is not pressuring me. I felt I got good information and liked the relaxed atmosphere of the dealership. I would say one improvement would be to make sure your website is more up to date as we were looking at 4runners and you guys did have 1 new one which happened to be the model and specs we were looking for, however the website said you had 25 including trail versions. I take some responsibility as I did not call ahead to verify that any of these were actually on the lot, however it woudl be nice to know the inventory was more acurate. In this day in age I think more and more people look at the online inventories before heading out. I know I do. So it worked out, however that would just be a suggestion. Otherwise I thought the overall experience was probably better than my other car purchases in the past. This would be my first Toyota and I would deal with Toyota in the future based off this transaction. More

My experience was very satisfying. I walked in, met Bob and told him what I was looking for and what I needed and I didn't have any issues. He got me in the price range I needed and it wasn't the usual ca and told him what I was looking for and what I needed and I didn't have any issues. He got me in the price range I needed and it wasn't the usual car buying nightmare you hear about, I was in, out and very happy. I am very happy but if I were to give any advice or pointers there were a couple things, when I left the car was completely on empty which normally the cars are filled up before you leave the lot (at least that has been my experience). Also I had to come back the next day as the fuse was blown in the outlet (not big deal) just something that could have been caught and the car was sold to me with no car mats, again no big deal it is just the little extra perks that are always nice to have. Oh and one last thing, the cd player does not work properly so I will be scheduling a visit to the service department very soon, I tried it the second day I bought it and there is something wrong with it. Thanks again and I will refer my friends and family to you. More

I was initially ignored by other Dealers when I walked into this place until Bob approached. Enjoyed working with Bob. He was pretty much to the point and wanted to get the sale done ASAP. This was bot into this place until Bob approached. Enjoyed working with Bob. He was pretty much to the point and wanted to get the sale done ASAP. This was both good and bad. He didn't waste my time, but his management did in trying to hammer out some of the final details of the sale. This is an "old-school" dealership where you will have to spend some time haggling for the deal you want. Two things I would have changed: 1. Didn't nead the video for the $600 paint protector after the sale. This was a waste of my valuable time! Also, would have like more info about the extended Gold Certified warranty up front instead of when I walked into the finance department. More

We have purchased several cars over the years but never with such ease and friendliness. The salesman was true to his word and knowledgeble. Easies purchase we ever made. with such ease and friendliness. The salesman was true to his word and knowledgeble. Easies purchase we ever made. More

First the internet site was very interactive and I found First the internet site was very interactive and I found out quickly that they had the car that I was looking for without wasting time. Second Dan First the internet site was very interactive and I found out quickly that they had the car that I was looking for without wasting time. Second Dan was very informative and to the point, no slick sales pitch. He pretty much answered my questions and provided the needed info without being painful. He also gave us the impression that he was our advocate in trying to get as much money for my trade in as possible while being very realistic of the goals at hand. More

We are pleased with the purchase of our new Toyota Sienna from Fox Lake Toyota. Dan Pagnotta provided us with practical advice about the vehicle we were considering. He showed us the key features of the ve from Fox Lake Toyota. Dan Pagnotta provided us with practical advice about the vehicle we were considering. He showed us the key features of the vehicle and used his personal experience with his kids in recommending worthwhile features of the minivan. He helped us set up the electronic features of our new van when it was delivered. More

I had a very pleasant experience. I found the staff to be very knowledgeable and I would highly recommend this dealer to all my friends and family. very knowledgeable and I would highly recommend this dealer to all my friends and family. More

It was a great experance to get a used truck and they where very helpful and i will tell other people to go to this dealership and John Ippolito himself very helpful and nice to me, thankyou jeffery a. k where very helpful and i will tell other people to go to this dealership and John Ippolito himself very helpful and nice to me, thankyou jeffery a. krueger More

The experience at the dealership was really good, John knew all about the car and was able to answer all the questions that we had. He treated us very well as did others at the dealer, it was an overall knew all about the car and was able to answer all the questions that we had. He treated us very well as did others at the dealer, it was an overall good experience, and will recommend to other people. More

Everyone appeared to be quite friendly and easy to work with. Wife and I didn't get the usual B.S. that seems to come with most sales transactions on a big ticket item. John Ippolito comes across as a pre with. Wife and I didn't get the usual B.S. that seems to come with most sales transactions on a big ticket item. John Ippolito comes across as a pretty genuine guy. The car we bought meets our needs and I believe we'll be back when we're ready for our next purchase. More