Toyota of Fort Worth

I am an avid Toyota fan. I drove my 1998 Corolla for 12 years without repairs except for new brake pads and service to the air conditioner. Getting ready to upgrade, I looked at my budget and decided to go years without repairs except for new brake pads and service to the air conditioner. Getting ready to upgrade, I looked at my budget and decided to go for a used 2007 Avalon at Carmax for $23K + $2,700 for an extended warranty and transfer for a total of $25.7 before TT&L. Then on a whim, I contacted Meghan Drake, an internet sales manager at Toyota of Fort Worth and asked for a "No Hassle, No Haggle" quote on a 2011 Camry Hybrid. I was astonished at the low price I received, and made an appointment to meet with her. Before going in, I looked through their online inventory, and chose my "dream car", a fully loaded and upgraded 2011 Camry Hybrid with an MSRP that was not within my price range. Meghan and I discussed the car I originally asked about, and then she asked me if I wanted to drive my "dream car". We went for a test drive and the car performed beyond my wildest expectations. She asked me if I wanted her to run the numbers with various incentives and discounts calculated in, and she showed me her work and explained in great detail what she was doing and where she was getting her numbers. By the time she was through, my "dream car" was well within my reach, not very much more than the 4 year old used car I had been looking at! I was flabbergasted. We filled out all the paperwork, and then Meghan turned me over to Brian Thompson in Finance, who treated me with uncommon dignity and respect, and carefully explained all the financial nuances of my purchase to my complete satisfaction. I left this dealership driving the car that I have always wanted at an incredible bargain price that I was more than willing to pay, knowing that I had received outstanding service from two individuals who acted in my very best interests and were dedicated to making me happy. This was not only the best car dealership I've ever worked with, but one of the best businesses of any kind! I would not hesitate to recommend my new friends at Toyota of Fort Worth to my oldest and dearest friends. FIVE STARS! More

I contacted multiple Toyota dealerships in the area via email asking for their best price on a new 2008 FJ Cruiser with very specific information about options and color that we wanted. I got replies from email asking for their best price on a new 2008 FJ Cruiser with very specific information about options and color that we wanted. I got replies from most, include Toyota of Ft. Worth, and this dealership offered the best price. I had done my homework before starting this process and paid to get the dealer wholesale pricing information (forgot what service I used) and knew that the quote I got was a realistic one. Interestingly enough, Toyota of Plano insisted to me that I was being low-balled and would not match ToFW's price. I concluded negotiations over the phone as we were on an out-of-town trip during all of this. Reached a verbal agreement with Mr. Bolin and had to wait, if memory serves me correctly, about 2 weeks for them to receive the truck from Houston. The day came and we went to buy the vehicle. Met Mr. Bolin, he gave us the keys, pointed out the vehicle and let us take it for a test drive. It was equipped exactly as we requested. Not a single thing wrong. Maybe 2 miles on the ODO before our test drive. We then sat down and signed the paperwork, paid the price and were out of there within an hour. No surprises, no crap, everything exactly as we verbally agreed. I could not be happier with this buying experience. These guys really know what they are doing with internet sales. I would recommend them to anyone. My only advice is to know what the dealer costs really are before negotiating. More

Mr. Bolin is a crook. He told me not to worry about mileage on a leased Tacoma and when I brought it back 3 years later he went ballistic about the number of miles on the truck. He then proceeded to s mileage on a leased Tacoma and when I brought it back 3 years later he went ballistic about the number of miles on the truck. He then proceeded to screw me on a Tundra. Mr. Bolin is a liar. Don't walk away from this dealership, RUN! More

this is the respond that I have received from the internet manager. It is impossible to negotiate the price and not willing to work with the future customer, instead they look down at me and telling internet manager. It is impossible to negotiate the price and not willing to work with the future customer, instead they look down at me and telling to look at other alternative. ******************************************************************************** I am not quite sure I understand your point. Our internet department is the #1 Toyota Internet Department in the country. We offer the most aggressive pricing possible. If you are looking for the best deal, then you've contacted the best dealer. But, I expect that since you have not yet purchased, you have not found any other dealer that will beat my pricing. If you want a NEW 2010 Toyota Camry XLE 4 cylinder in Silver with QG, then I have identified and quoted you the very best vehicle match in our 5 state region and the very best possible price. If the vehicle you desire does not fit within your budget (or expectations), then the only thing I can suggest is to go with a vehicle with less equipment - an LE. As it seems that we are at an impass at this point, we thank you for the opportunity and wish you the best in your search for a new vehicle. *********************************************************************************** More

After this recent hail storm, we decided that we should check out the “deals” that Toyota of Fort Worth was having. We had visited before and had an overall positive experience. The sales associate that check out the “deals” that Toyota of Fort Worth was having. We had visited before and had an overall positive experience. The sales associate that had assisted us was busy with another customer and had another sales associate assist us in the mean time. The car we were interested had slight hail damaged and we asked for the sales associate to see what the hail discount would be. As we were looking around the lot at other vehicles, we decided if the sales associate had the numbers. As soon as we were walking toward the building, we saw him drive off. Didn’t know where he was going, we went to the receptionist’s desk and asked for him to be paged. She located him and she stated he went to go get some food. We thought, surely not. He sure did, he walked in with a bag of fast food and we asked for a manager right then. No manager ever came, once we calmed down and had spoken with the original sales associate, only giving $1,000 off this hail damaged vehicle. IT IS A WASTE OF TIME, YOU CAN HAGGLE AND GET MORE OFF. SAVE TIME AND GO TO ANOTHER TOYOTA DEALERSHIP. More

We found the vehicle we liked online, called Denise and set an appointment with her. When we got there she was ready with the vehicle pulled out and waiting. The vehicle was just as described and when we set an appointment with her. When we got there she was ready with the vehicle pulled out and waiting. The vehicle was just as described and when we went in to finalize price they were great to work with. A week later we had a dead battery. We called the manager Craig (figuring he would tell us it was "AS IS") and he told us to bring it in and he would put in a new battery. He even gave us as free wash and our next oil change for free. You will not be disappointed with this dealership. More

I visited this dealership twice; once in January of 2004 and then again in June of 2004. <br><br>Jan. - I spent 20 minutes outside in 20 degree weather looking at their car selection and not one salesperson and then again in June of 2004. <br><br>Jan. - I spent 20 minutes outside in 20 degree weather looking at their car selection and not one salesperson came to greet me. I went inside and asked why no one chose to offer me assitance and I was told by a young lady that it was simply too cold. I immediately left.<br><br>June - I returned to this dealership hoping to test drive the Toyota Echo. I didn't like my first experience with them, but hey, if they had the car I wanted to test drive, why not, right?<br><br>WRONG. I spoke to a salesguy and he seemed pretty uninterested in helping me out when I told him that I was looking for an Echo. He tried to tell me they couldn't get them at all. Instead he offered to sell my a Scion. Sorry, I wanted an Echo. I left and won't return.<br><br>The internet department contacted me with a low quote on an Echo, but I am afraid this is just another bait-and-switch scam. Maybe, maybe not. Nonetheless, I won't return. More