Toyota of Fort Worth
Fort Worth, TX
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Friendly and Smooth! Already knowing what car and options we wanted It was time to get to the fun part. With Jeff and his team at Toyota of Fort Worth it was one of the m Already knowing what car and options we wanted It was time to get to the fun part. With Jeff and his team at Toyota of Fort Worth it was one of the most pleasant car buying experiences I've ever had. With their True Price I was able to get the car at a much lower price than other DFW Toyota dealerships. The entire process was uneventful with no surprises, the way it should be. Besides a heck of deal, the staff at the dealership were all courteous and professional. I highly recommend and if I'm ever in the market for another Toyota I'll be heading back to this dealership. More
Totally positive service The experience was positive all the way. Darold Burris was so courteous and professional. When I visited the showroom, Coach Jimmy Thomas politely gav The experience was positive all the way. Darold Burris was so courteous and professional. When I visited the showroom, Coach Jimmy Thomas politely gave me info about the vehicle I was interested in. He was not pushy; he was just right. (I never go to another Toyota business because they are determined to force things on you.)The cashier, the person who returned my car to me, all were tops. I loved my free cup of coffee. Keep up the good work. By the way, I am a procrastinator. Even though I had received MANY notifications to bring my car in over a minor recall issue (power window switch), they serviced my car. I also needed a visor replaced. Darold voluntarily looked it up and found it was still under warranty. So there was no charge. This place is tops. More
Daniel Blanco I gave the rating to Toyota because Daniel Blanco was excellent in his service and The over all experience with the dealer was wonderful everyone w I gave the rating to Toyota because Daniel Blanco was excellent in his service and The over all experience with the dealer was wonderful everyone was polite and courteous . we were sitting in seats and a gentlemen passed by and saw us and asked if we had been helped, he actually acknowledged us, that was great. Daniel was very informative about the van and not pushy, he let us make our own decision instead of trying to make us buy what he wanted, when my husband asked him to try lower price he worked with us I am very pleased with my experience at Toyota of Fort Worth I have a daughter who needs a van and I am going to send her there so take care of my daughter like you did me. Thank You very much More
Easy ...no hassle Bought pre-owned fiat 500 from Toyota of fort worth , it was really nice experience where i don't have to go through the hassle of typical sales tacti Bought pre-owned fiat 500 from Toyota of fort worth , it was really nice experience where i don't have to go through the hassle of typical sales tactics and sales man doing favor by going to his manager for reducing the sale price . it was a good experience and we were in-and-out close to 2 hours including test drive. Additional stuff like extended warranty and financing were offered but not been pushed. More
Ladies stay away! Unless you like to be patronized. First, let me explain that I walked into Toyota of Fort Worth ready to purchase a car on their lot, which was within my price point. What happened af First, let me explain that I walked into Toyota of Fort Worth ready to purchase a car on their lot, which was within my price point. What happened after I entered the dealership made me walk away cash in hand. I made an appointment for a test drive, which went very well. I was greeted by a kind older man who knew little about the car but was nice enough to take me on a test drive. This salesman soon lost control of the sale, as Bryan Abbassi stepped in. I let Mr. Addassi know that I came back to Toyota of Fort Worth because this is the place I bought my trade-in. He acted too busy to listen to anyone but himself talking. He made an offer on my trade-in that was so low I realized, if that was his offer, we could not do business. I picked up my keys, readying myself to leave. Mr. Abbassi got upset and proclaimed, "that is not the way you negotiate." I agreed. Normally you make a decent offer and not insult folks by patronizing them. what followed shocked me. As I am walking across the showroom floor, he proclaimed for everyone with in ear shot to hear, "we will not be doing business on your trade-in, do not bother to come back." He said this for everyone to hear, as I am walking across the showroom floor. Nice. So that's the way to negotiate? Is this the way Toyota of Fort Worth treats people now? Please understand, I bought my vehicle from Toyota of Fort Wort less than two years ago. I registered on line to receive a coupon at this dealership for "Black Book" value on my trade, which Mr. Addassi was aware of.It was he who invited me to bring the coupon in via email but then proceeded to offer much, much, much less than the "Black Book" value. Third, all other dealers I visited offered me $3,000 more and in one case $4,000 more. My vehicle was clean with no dents, ran perfect, great interior, flawless maintenance record and with top grade tires and rims. I don't ever recommend that anyone go to Toyota of Fort Worth. The experience was harsh and unprofessional. Good news, I did find a dealership that was professional, made me a good offer on my trade in, and had the perfect car. More
They refused to fix a recall without two week notice although immediate service available if I pay 125/hour for an estimate. Greedy & illegal practices although immediate service available if I pay 125/hour for an estimate. Greedy & illegal practices More
I bought a 2006 Scion TC from Toyota of Fort Worth. I have only had my car a few months. I had water leak into my car from an air conditioning tube. I now have to replace the clutch. A major repair that have only had my car a few months. I had water leak into my car from an air conditioning tube. I now have to replace the clutch. A major repair that cost me $1650 only months after I purchased the car. The website for "Certified Toyota" says," Each Toyota Certified Used Vehicle is reconditioned to Toyota's exacting standards by Toyota factory-trained technicians and backed by an extensive used car warranty." Not at this dealer! More
When purchasing our most recent Toyota we shopped online through Fort Worth Toyota. We were blessed to be put in contact with Meghan Drake in the Internet Sales Department. I must say that she was the mos through Fort Worth Toyota. We were blessed to be put in contact with Meghan Drake in the Internet Sales Department. I must say that she was the most professional and honest sales representative we have ever had the pleasure of doing business with. Meghan Drake is top notch! She quoted us a price on the phone and stood by her word. She was very knowledgeable and was able to help us get exactly what we were looking for. Her professionalism and honesty is why when we are ready to make another purchase, we will choose Toyota of Fort Worth without a doubt. Sales professionals like Meghan are far and few between, she gives them a good name! More
I was quoted a price for a Tacoma online. I visited the dealership, test drove the truck and liked it. The experience was great so far. We sat down to talk numbers and started with my trade in, a Jeep Li dealership, test drove the truck and liked it. The experience was great so far. We sat down to talk numbers and started with my trade in, a Jeep Liberty. A price was agreed upon on the Jeep. They wanted to jump ahead and start talking financing and I mentioned that we needed to get the Tacoma price set first before we start talking about paying for it; since the sticker was not in line with the online quote. I was then told the online price couldn't be honored if they gave me the amount we agreed upon for my Jeep. Well, either we agreed or we didn't that the Jeep was worth the amount that we came too. And, the price of the truck is the price of the truck, if I'm paying cash or trading in and financing or anything else; I want to know what I'm paying. Only, they wanted to play funny car dealership math where they act like they are doing you a favor by letting you buy a car from them. All I wanted was for the dealership to be honest. What is the point of playing this game?? Honor your word and pay what you agreed to for my trade, then honor your word and accept what you quoted as the price of the truck. This is a bad dealership. More
Meghan provided me with a quote over the internet for a 2012 Corolla, which was lower than quotes I received from other local Toyota dealers. I went in and met with Meghan, she was very easy to work with. 2012 Corolla, which was lower than quotes I received from other local Toyota dealers. I went in and met with Meghan, she was very easy to work with. We quickly found the vehcile that I was looking for. I traded in a vehicle and from doing research beforehand I knew that they gave me a very fair offer. The finance guy, I believe it was Jeff, was very quick and not pushy at all. There were no games and everything was very straight forward. This was by far the best delearship experience that I have had. More