
Toyota of Fort Worth
Fort Worth, TX
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Honest pricing and friendly customer service. I went to multiple dealerships when looking to buy a 2015 4Runner Trail. Every other dealership treated me so poorly that I was beyond frustrated with I went to multiple dealerships when looking to buy a 2015 4Runner Trail. Every other dealership treated me so poorly that I was beyond frustrated with the entire car buying experience. Being a female, I cannot tell you the number of times I was treated as though I knew nothing about the vehicle I was purchasing. I didn't want the vehicle to be "pretty" I wanted it to be off road capable, rugged and dependable. I went to Toyota of FW at 6 o'clock on a Thursday and walked out by 7:30 with the exact vehicle I wanted at a great price. Chase was wonderful and worked hard to get me the price I wanted. He treated me with respect and listened to what I wanted on the vehicle without arguing or trying to sell me on something "better." He ended up matching the lowest quote I received from any other dealer and honestly I felt good about my purchase because of the way I was treated. I look forward to working with this dealership in the future and would HIGHLY recommend them to anyone looking for a HONEST, STRAIGHTFORWARD and FAIR dealership. No hassle. No gimmicks. Thanks to Chase and management for a great experience and even better price! More
modesty I can not say enough about how great Jimmy "Coach" Thomas was with our purchase. He went out of his way to make sure we were getting the best treatmen I can not say enough about how great Jimmy "Coach" Thomas was with our purchase. He went out of his way to make sure we were getting the best treatment and service he could give. He handle himself in highly respectful and professional manner and was for us, perhaps the most modest sales person we could have come across. We thank God and having him helping us was a real blessing! Thanks for everything Coach, We really appreciate it!!! More
Amazing Service Walked on the lot and to look at new cars, and their selection was fantastic. Prompt and helpful service from a great sales team. They were not pushy Walked on the lot and to look at new cars, and their selection was fantastic. Prompt and helpful service from a great sales team. They were not pushy or over aggressive and very nice. Can't recommend them enough. Bruce was the best salesman I've ever dealt with. They've got my business for life. More
Excellent friendly and really want to take care of you My salesman is now my best friend "coach", he did listened to what I wanted, made it easy and no issues like other places where they will give you th My salesman is now my best friend "coach", he did listened to what I wanted, made it easy and no issues like other places where they will give you the run around with prices and all that aftermarket things that in my case I didn't wanted ... to all ... these guys are excellent no blah blah with price they will tell you yes and make it happen!! More
Great Dealership! My husband and I had been looking at cars for months and visited several different dealerships. Toyota of Forth Worth was by far the friendliest, most My husband and I had been looking at cars for months and visited several different dealerships. Toyota of Forth Worth was by far the friendliest, most helpful, and knowledgeable of all the dealerships. We had an excellent experience working with Clint and Coach! They are fantastic salesmen! Not only did we get a Great deal on our new Toyota , we also got an Excellent value for our trade-in ( which my husband was equally excited about). We are so thrilled with our new purchase! We will definitely recommend Toyota of Fort Worth and Coach and Clint to all our family and friends! More
TRULY EXCEPTIONAL A++ Service - Awesome Team First time experience buying at Toyota and attention to customer was magnificent. Bruce greeted us with a positive, pleasant and caring attitude willi First time experience buying at Toyota and attention to customer was magnificent. Bruce greeted us with a positive, pleasant and caring attitude willing to listen to our need and show us what we wanted. Bruce did not make us feel pressure on buying a car or wanted to stick us with any car just to make a sale. Once we decided on the car we wanted he was excellent on getting us the best deal possible. He later introduced us to his finance team (Chance and Oscar) who were also exceptional great, informative and patient. They explained everything in detail to the last word. Overall, Bruce, Chance and Oscar make a spectacular team and striving to please the customer. More
Efficient and Pleasant I worked with David Nowak before coming in and then Bruce Racioppa when I arrived. I was thankful for the experience since I had spoken to a couple o I worked with David Nowak before coming in and then Bruce Racioppa when I arrived. I was thankful for the experience since I had spoken to a couple of other Dealers first that ended with hard sell and slow responses. They understood my requests and we worked to fast and efficiently to make a great vehicle investment. More
94 Tacoma I am not sure what I walked into. The dealership is clean and looks like...well, pretty much every other dealership. The deal itself was very good, I am not sure what I walked into. The dealership is clean and looks like...well, pretty much every other dealership. The deal itself was very good, but the process to get the @#%$ out of there was less than thrilling. The day prior to picking up the car, the customer asked if they could simply wire transfer the money; the entire amount. This would be the fastest way, ***AND*** most secure method to transfer funds. The customer was told that it would be very complicated. Not the answer I would expect. In the end, we ended up paying cash. That's those funny green things with dead presidents on them right? We informed the dealership the day prior to picking the vehicle up that we would pay cash. The end result; they had to count - and recount (5x times!!) the money and they had to make us wait while they got change?!? In summary, the deal itself was what motivated us to purchase the vehicle there - if you want a higher level of customer service and you don't want to spend all day waiting on things to happen, look elsewhere. More
Purchase of RAV4 We have purchased multiple vehicles from Toyota of Fort Worth. The process has always been excellent. Craig Maynard and Bruce Racioppa were part of We have purchased multiple vehicles from Toyota of Fort Worth. The process has always been excellent. Craig Maynard and Bruce Racioppa were part of the test drive and sale. They were awesome and so easy to work with. More
Great car experience Love my new 4 Runner. Great car for my family. Coach helped a lot. Smooth transaction. 4Runner exactly what I ordered. Sales manager Greg very nice. Love my new 4 Runner. Great car for my family. Coach helped a lot. Smooth transaction. 4Runner exactly what I ordered. Sales manager Greg very nice. More