Toyota of Fort Worth
Fort Worth, TX
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Great Service Mark in the parts department is always very helpful and help me find what I needed. Service department got me in out quickly. All good. Mark in the parts department is always very helpful and help me find what I needed. Service department got me in out quickly. All good. More
Friendly I went in for my 65000 mile warranty inspection. Went fine. People were friendly and helpful. Had not trouble finding my information and I had only be I went in for my 65000 mile warranty inspection. Went fine. People were friendly and helpful. Had not trouble finding my information and I had only been to Granbury location before that. More
Great Service I thought I had an issue with my Toyota, as it turned out, everything checked out okay. I was waited on quickly and was not even charged for the ser I thought I had an issue with my Toyota, as it turned out, everything checked out okay. I was waited on quickly and was not even charged for the service. Everyone was very professional and courteous. I am very pleased with the service I have received. More
Oil change I just came into get a oil change , a hour and half later finish then they tell me I need a new battery.they tell me don't worry it under warranty so I just came into get a oil change , a hour and half later finish then they tell me I need a new battery.they tell me don't worry it under warranty so they went ahead and change it. My question is why do I need a new battery the car is only 4 months old?. I NEVER had any problems with my car starting , NEVER a light come on stating check battery. I did not buy my car here. I think they change battery to make up for the free oil change cause when dealership do warranty work they get paid for it. What ever the case might be I won't ever bring any of my 3 Toyota's back here.. More
Oil Change Got an appointment for 2pm. ... Was finished by 3. Easy greasy! Even honored a $5 internet coupon! And Jackson was awesome! Dealership was accommo Got an appointment for 2pm. ... Was finished by 3. Easy greasy! Even honored a $5 internet coupon! And Jackson was awesome! Dealership was accommodating by offering free bottled water and a fresh apple! More
Top Notch Service Department Having trouble with brakes and popped in without an appointment. Was immediately seen and back to work in 20 minutes thanks to their shuttle service. Having trouble with brakes and popped in without an appointment. Was immediately seen and back to work in 20 minutes thanks to their shuttle service. Had to have complete brake replacement on rear tires and new pads on front. They kept me updated on the progress and had my car ready the next day. Was given a rental to get me around in the meantime. Whole process was very professional and no nonsense. Love taking my car here for service. More
Excellent service Toyota of Fort Worth has been servicing my cars for more than 20 years. The service has always met or exceeded my expectation. The used car sales Toyota of Fort Worth has been servicing my cars for more than 20 years. The service has always met or exceeded my expectation. The used car sales force is a disappointment. A friend was looking for a vehicle & was interested in a Highlander shown on the site; after being assured by two different people that it was on the lot, he got to the dealership to be told it had been sold three weeks before. The effort to kick smokers to the curb isn't particularly endearing either. The outside smoking area has effectively been eliminated. Great service, but the rest of the dealership seems intent on chasing away customers. More
Great first time buying experience! This was my first vehicle purchase and the entire experience was fast and smooth. I went just to test drive a 4runner and fell in love with it. They w This was my first vehicle purchase and the entire experience was fast and smooth. I went just to test drive a 4runner and fell in love with it. They were able to work with my budget and get my the vehicle I wanted. Would definitely recommended this dealership and will come back if I ever decided to upgrade in the future! More
I was taken care of extreamly well. They took care of me even though I missed my first appointment. (Didn't get it in my phone) They rescheduled me with no problem after notifying me by They took care of me even though I missed my first appointment. (Didn't get it in my phone) They rescheduled me with no problem after notifying me by E-mail. The service was taken care of as scheduled and my car was ready as they said it would be. Everyone was very courteous and professional. More
Maintenance and Service I went in for my standard maintenance and Toyota has such a great program where all your maintenance is free for two years or 25,000 miles. I howeve I went in for my standard maintenance and Toyota has such a great program where all your maintenance is free for two years or 25,000 miles. I however forgot about the 25,000 miles portion and I was over by 2000 miles and they took care of my maintenance anyway for free just to show their appreciation for my business . Customer Service and service team are top notch and fast. I go out of my way to visit this Toyota service department More