Toyota of Fort Worth

Finance guy was terrible I did my interest rate research before I went in...was given a high rate with my excellent credit score. I questioned him and game on.... he got rude I did my interest rate research before I went in...was given a high rate with my excellent credit score. I questioned him and game on.... he got rude, disrespectful, and very defensive.. I left and went and got financing elsewhere at a rate he told me was not even available ... I checked the bank he said he was using and on line saw a rate posted way lower than the one he offered. Did not trust him at all after that. Went in to pick my vehicle up the next day and I have never been talked to like that! I have bought many, many vehicles in my time and have never been so disrespected. Toyota has a great product, but maybe drive further west to Weatherford ...Financing Deptartment was a bad experience!! More

New car does not come with floor mats! I purchased a 2019 Corolla last week. They removed the floor mats and few other dealer installed equipments, which they could possibly remove before h I purchased a 2019 Corolla last week. They removed the floor mats and few other dealer installed equipments, which they could possibly remove before handing over the car. They could not remove the window tint and the door guard which I got with the car. Be very careful before signing your checkbook. More

WORST CUSTOMER SERVICE EVER IF YOU ARE PLANNING ON PURCHASING A VEHICLE FROM TOYOTA OF FORT WORTH, READ THIS BEFORE YOU EVER PURCHASE ANYTHING FROM THEM!!!! This is the most IF YOU ARE PLANNING ON PURCHASING A VEHICLE FROM TOYOTA OF FORT WORTH, READ THIS BEFORE YOU EVER PURCHASE ANYTHING FROM THEM!!!! This is the most unprofessional slimy sales experience that you can possibly imagine. The sales members are clueless and the manager (JOSH) that I had spoke with could care less about screwing you over or providing any type of quality customer service. After working with a sales member for two days and agree upon a deal to purchase a car and take out money to buy it, I come to find out that they went ahead and sold the car to someone else way before we even finished our deal. I then called and talked to JOSH a sales manager, who could honestly care less about the customer or how bad they get screwed over. The manager wouldn’t even acknowledge that they had done anything wrong and wouldn’t even offer any alternative solution. IF YOU WANT TO WASTE YOUR TIME AND MONEY WITH A COMPANY FULL OF SLIMY UNPROFESSIONAL SALES MEMNBERS, RIDE ON DOWN TO TOYOTA OF FORT WORTH FOR THE FULL EXPERIENCE!!!! More

Unprofessional Bad sales techniques! Called ahead to check the status of a vehicle, drove 100 miles just to find out the vehicle was already sold. Very unprofessio Bad sales techniques! Called ahead to check the status of a vehicle, drove 100 miles just to find out the vehicle was already sold. Very unprofessional. Would not recommend this dealership to anyone More

Exceptional Service My family has now purchased four vehicles from Toyota of Fort Worth and wouldn't think of going elsewhere! Everyone here is willing to go above and be My family has now purchased four vehicles from Toyota of Fort Worth and wouldn't think of going elsewhere! Everyone here is willing to go above and beyond to make sure that your experience is truly exceptional. I didn't think I would even be able to get into a new car but Aaron Ball made it happen for me. If you are looking for a new ride, go see Aaron. He is the best! My purchase experience was stress free and I got exactly what I needed! More

Service appointments don't mean anything I made a 9 am service appointment for my 5000 mile scheduled service. It was almost 2 hours later before they even started working on my car. 2.5 hour I made a 9 am service appointment for my 5000 mile scheduled service. It was almost 2 hours later before they even started working on my car. 2.5 hours later and I am still here. I find this so disrespectful. I will most likely drive further away to another toyota dealer to get service done moving forward. Very disappointing. More

Toyota of Fort Worth are truly Professional. The purchase of my 2012 Toyota Tacoma was dealt with Professionally and with ease. My sales Rep., Donnie Gray was straight forward, honest and easy The purchase of my 2012 Toyota Tacoma was dealt with Professionally and with ease. My sales Rep., Donnie Gray was straight forward, honest and easy to communicate with. His Professional manner was truly appreciated. The Finance Rep., Kevin Tran, found me the best rate possible and was a true Professional as well. I have to say, Toyota of Fort Worth was a delight to deal with! More

Fantastic purchase experience of a pre-owned vehicle We shopped around for an economical pre-owned vehicle without success and with a lot of frustration. But, at Toyota of Fort Worth, we found a great c We shopped around for an economical pre-owned vehicle without success and with a lot of frustration. But, at Toyota of Fort Worth, we found a great car for a great price. The people we worked with were fantastic. More

I had an appointment for oil change--all went well. Service Service man noticed that I would be due an annual inspection next month and asked if I wanted to do that also which was a convenience to do at the sam Service man noticed that I would be due an annual inspection next month and asked if I wanted to do that also which was a convenience to do at the same time--which I did.. More

Impressed! A friend made the appointment for me online. I had called asking for Express Oil Change service, the young lady that answered was unfamiliar with that A friend made the appointment for me online. I had called asking for Express Oil Change service, the young lady that answered was unfamiliar with that type of service. I am so glad that my friend, a toyota owner, checked it out online. Very good Service experience! More