Toyota of Fort Worth

It was great experience. Doug had my vehicle in and out in a jiffy! The lady who schedules appointments, she was so sweet and helpful over the phone! I will recommend this dealership to my family!!! in a jiffy! The lady who schedules appointments, she was so sweet and helpful over the phone! I will recommend this dealership to my family!!! More

I purchased our vehicle online with the help of Meghan. She made the whole process quick and smooth! Joe in finance was great to work with as well. The whole process was not pressured and I felt they ha She made the whole process quick and smooth! Joe in finance was great to work with as well. The whole process was not pressured and I felt they had the customers best interest. I will definitely use them again. Thanks Meghan and Joe! More

We had a really great experience working with Toyota of Fort Worth when recently purchasing our new car. We would highly recommend Toyota of FW. Fort Worth when recently purchasing our new car. We would highly recommend Toyota of FW. More

Had a very good experience helping my nephew buy a new Toyota Prius. Denise Hernandez went the extra mile(s) literally, to help him get his new car as soon as possible. Would highly recommend. Toyota Prius. Denise Hernandez went the extra mile(s) literally, to help him get his new car as soon as possible. Would highly recommend. More

Made a great deal with Noe Gutierrez at Toyota of Fort Worth. Friendly staff that worked hard to make a deal work for both parties. Noe G will see me again, for sure Worth. Friendly staff that worked hard to make a deal work for both parties. Noe G will see me again, for sure More

BUYER BEWARE: After being referred by previous Toyota BUYER BEWARE: After being referred by previous Toyota of Fort Worth customers (herein Toyota) I purchased my vehicle from Toyota on January 20th. I BUYER BEWARE: After being referred by previous Toyota of Fort Worth customers (herein Toyota) I purchased my vehicle from Toyota on January 20th. I have come to realize that there are some SERIOUS MATTERS that need to be addressed, as I am VERY UPSET with this outcome! We were at Toyota from 11am-7pm on this day!! During the financial end of the purchase with Oscar Vargas, we were given the opportunity to purchase a Fidelity warranty which could only be purchased that day. HOWEVER, Mr. Vargas did state that this warranty could be canceled at ANY TIME. Since it was only able to be purchased then AND canceled at any time, I decided to go ahead and add the warranty. Next, Mr. Vargas informed me that Toyota provided the JM&A DataDot for ALL of their vehicles and that there is NO CHARGE for their customers as it is provided. Unfortunately, a couple day later, I noticed that there was a fee of $295 added for the JM&A DataDot AND that the Fidelity Warranty was FAR MUCH MORE than expected!!!! I was VERY puzzled considering the fact that I was told by Mr. Vargas that the JM& DataDot was PROVIDED to Toyota Customers. I was also SHOCKED with the amount of the Fidelity Warranty. On January 23rd, I went to Toyota and signed a cancellation form. A couple days later I was informed by Mr. Vargas that Toyota is UNWILLING to refund the JM&A DataDot amount of $295 when I was initially told by Mr. Vargas that it was provided! He then explained that the cancellation process would take 5-7 weeks as “the Bank” is the one who has to initiate the refund AND I would be responsible paying interest during that time while “the Bank” refunds the amount of the Fidelity Warranty!!!! Today, I spoke with “the Bank” loan representative and was informed that there is NOTHING that can be done on their end and that they are waiting for Toyota to refund the Fidelity Warranty amount, NOT the other way around. As being highly recommend to Toyota by past LOYAL customers who informed me that Toyota is the best dealership that will take good care of their customers, I must admit that I am VERY DISAPPOINTED. I feel that I was manipulated and taken advantage of!!!! More

The finance department is the worst. Can't payoff anyone on time and takes forever on refunds. I will never be back to this dealership. on time and takes forever on refunds. I will never be back to this dealership. More

Easy expierience Julian was a great salesman. Gave me some off on the price, and gave me some extra on the trade-in we had, so I got to the price I was looking for. Julian was a great salesman. Gave me some off on the price, and gave me some extra on the trade-in we had, so I got to the price I was looking for. Genuinely nice dude who was great to work with! I bought a 2019 Ford Explorer because I found their website and it was the best price. More

The BEST auto repairs in Texas!!! I want to put out a great thanks to service advisor Jeff McDowell. He has went above and beyond to give us the most exceptional extraordinary automoti I want to put out a great thanks to service advisor Jeff McDowell. He has went above and beyond to give us the most exceptional extraordinary automotive service we have ever had. After receiving a bad oil change from Walmart my Toyota Prius engine blew. It was an 07' but only had about 70k miles on it. Getting Walmart to finance the repair was the worst, they did so many maneuvers and tacktets to avoid financing the repair, despite fault, but we were so blessed to have Jeff McDowell advocate for us and it was his persistence that really made it possible to get everything we needed to be safe on the road. When Walmart tried to short us by providing only partial payment for the damage they did to our car Jeff McDowell and the service director Jeff McGarr of Toyota of Fort Worth looked out for us and were even kind enough to waive much of the labor cost to get us rolling again. My Prius is an 07' so they ended up replacing the engine, hybrid battery, brakes, some oxygen sensors, hoses, and even a faulty headlight to restore it to perfect condition. It runs like brand new now and I am pleased to pass it down to our teen student as reliable transportation. I am so impressed by the service of our advisor Jeff McDowell, he made the process so simple and easy for us, we were so lucky to have him managing our case,  by the end of it all he literally had our cell number memorized from putting in so much time and effort on our case so he deserves a trophy for that alone and truly everyone on service Director Jeff McGarr's whole team were amazing. Toyota of Fort Worth is like no other. They are an honest caring group that go above and beyond to satisfy their customers. Everyone from repair techs, management, administration, and everyone in between, from start to finish were so professional, did a wonderful job, and they all worked so hard for us. We were treated like family and I know I can trust them to be honest, work hard, and do great work at fair prices. Even if there are better prices out there I will never again waste my time trusting anyone else but Toyota of Fort Worth for all my car maintenance and repair needs. Toyota of Fort Worth from the Barnes Family to yours, Thank You all so much!!! In us you have customers for life. More

False Advertising on Pricing BEWARE OF DECEPTIVE ONLINE PRICES FROM THIS DEALERSHIP! Every car REQUIRES an additional "inspection" prior to sale, which with the doc fee is over $ BEWARE OF DECEPTIVE ONLINE PRICES FROM THIS DEALERSHIP! Every car REQUIRES an additional "inspection" prior to sale, which with the doc fee is over $1,200 added to the price of every car. The prices shown online ARE NOT THE ACTUAL SALE PRICE! More