Toyota of Fort Worth
Fort Worth, TX
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Yesterday I was told to come back with an appointment and the TOTAL charges were $85. I went today like I was told and the charges were $106. Austin was the salesman, he claimed it was tax. The tax was only the TOTAL charges were $85. I went today like I was told and the charges were $106. Austin was the salesman, he claimed it was tax. The tax was only five dollars difference I mean why tell the customer something and do something else later you’re getting higher and higher on your prices you are the only place I go to for my car service and I don’t think I can afford you from now on and I don’t think anybody there cared when I told them that so there !!!! and I will make sure that my next car is not Toyota either I’m very upset with you. I don’t like people who lie. More
Terrible service. I’ve purchased SIX cars from this specific dealership, and never had such bad service, as this time. I waited 2 hours and then was told there was sti I’ve purchased SIX cars from this specific dealership, and never had such bad service, as this time. I waited 2 hours and then was told there was still seven people before me. When I checked in, was never told it would take that long. After waiting two hours, I had to leave so I received no service. More
Overall service is fine. They need to do a better job of getting service advisors out to customers quicker. Having to wait 10 to 15 minutes for a service advisor is frustrat They need to do a better job of getting service advisors out to customers quicker. Having to wait 10 to 15 minutes for a service advisor is frustrating. More
Raul Franco of Toyota of Fort Worth Is truly a pleasure to work with! My entire process was professional and completed in under 24 hours. This gentleman knows his stuff and I Polite and very knowledgeab to work with! My entire process was professional and completed in under 24 hours. This gentleman knows his stuff and I Polite and very knowledgeable in this field. Will definitely be going back! AWESOME JOB RAUL! GREAT CUSTOMER EXPERIENCE AS USUAL! Come down and allow Raul to provide the ultimate customer excellence experience for you! More
From the first time we stopped by until I bought two cars at one time, every person at this dealership could not have been nicer. There was no high pressure, it was like working with friends. It was easy, qu at one time, every person at this dealership could not have been nicer. There was no high pressure, it was like working with friends. It was easy, quick and painless. Our family was so blessed by the gentleman that made this all happen for us! Marcos and Vance went above and beyond and got me into two better vehicles than I ever thought possible! Thank you both so so much. More
Friendly, courteous, and competent service. Would definitely recommend this dealership for all Toyota services. Shana Is the absolute best service rep. Would definitely recommend this dealership for all Toyota services. Shana Is the absolute best service rep. More