Toyota of Fort Walton Beach

Excellent all around James Francis and all we came in touch with were extremely easy to talk with. No heavy pressure sales at all. Very knowledgeable all around. Great b James Francis and all we came in touch with were extremely easy to talk with. No heavy pressure sales at all. Very knowledgeable all around. Great buying experience! Highly recommended! More

Great Sales Staff This was our second purchase from FWB Toyota, and we were again positively impressed with the knowledge, courtesy, and professionalism of the salesman This was our second purchase from FWB Toyota, and we were again positively impressed with the knowledge, courtesy, and professionalism of the salesman that helped us.....Travis Stoler. He not only made the purchase process very easy, he made sure all the discounts and "incentives" offfered were understood, and, he also spent an amazing amount of time teaching (not just showing) my wife and I the operation of many of the electronic options in our Sienna. His patience, and genuine willingness to tender that help were really appreciated by a couple of 86 yr olds. I'd also like to mention Koray Sarikaya and Brandon Smith for their professionalism in assuring our understanding of the roles they played in approving and officially finalizing the purchase. Malcolm Robertson More

Just had a great experience buying our new Rav4. Johnny Mendez was great to work with and made it a smooth and quick process. The next time you're looking for a new car, make sure you look Johnny up! Mendez was great to work with and made it a smooth and quick process. The next time you're looking for a new car, make sure you look Johnny up! More

Staff was GREAT! Wide selection of vehicles to look at and Michelle was very helpful! Had great knowledge of inventory! Was very friendly and eager to help! I plan on Wide selection of vehicles to look at and Michelle was very helpful! Had great knowledge of inventory! Was very friendly and eager to help! I plan on doing my business with her! More

Good deal Scott, the sales person, was friendly and honestl and went out of his way to help me. I decided on Toyota because of the high ratings in US News and W Scott, the sales person, was friendly and honestl and went out of his way to help me. I decided on Toyota because of the high ratings in US News and World Report. So far the ride has been good. More

Very helpful. Really endeavored to understand my need. Really endeavored to help us with our selection and needs. Johnny Mendez was very attentative. He found the perfect car with the perfect color and wit Really endeavored to help us with our selection and needs. Johnny Mendez was very attentative. He found the perfect car with the perfect color and with the emergency 911 button built in. More

Deceitful I bought a Toyota Avalon because of the cab noise rating. After a year something happened to the seals on the door. The road noise sounds worse than l I bought a Toyota Avalon because of the cab noise rating. After a year something happened to the seals on the door. The road noise sounds worse than low end compact car. Additionally, when you close the door it sounds like you're slamming them shut. The "faux"leather is stained and seems ripped out in the drivers side seat. The pleather on the console is cracking and is peeling off the side of the doors. Each time i bring it in they give me some excuse as to why something is damaged/broken and how they can't fix it. The car is less than 4 years old--this is unacceptable. Management promised they would make it right--yet, it's still very, very wrong!! I would NEVER again buy another Toyota. More

Terrible Service Department I went in for my appointment because my navigation system was not working properly and the clear coat on the door edge was rubbing off. This is a bran I went in for my appointment because my navigation system was not working properly and the clear coat on the door edge was rubbing off. This is a brand new 4-runner with less than 1,000 miles. The service adviser, started by using a black magic marker to "repair" the door edge and then told me it was best to just remove them because it was a know problem to Toyota. He agreed to order new door trim and call me when they came in...that has been 2 months and no phone calls. I have made several calls to the service department and no one ever answers the telephones. In reference to the Navigation system, the service adviser, stated this was another "known" problem and he did not know when Toyota was going to get this fixed. I wished the salesman would have told me about this before I spent $50,000.00 for a new Toyota. Going to try and make another service appointment and will update the reviews if I can ever get any service from Toyota of Fort Walton Beach, Florida. More