Toyota of Fort Walton Beach
Fort Walton Beach, FL
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I knew what I wanted. I had a bad experience with another dealership which tried to sell me the car they had, not the car I wanted. When I heard about the Ft. Walton Beach dealership, Quality Toyota, and con dealership which tried to sell me the car they had, not the car I wanted. When I heard about the Ft. Walton Beach dealership, Quality Toyota, and contacted their internet sales team, Marisa and Matt, we had an agreement - all by e-mail - within hours. I got the car I wanted, nothing more, nothing less. I got the price I was willing to pay. My experience was so positive that my husband bought the same exact car (in a different color) a month later, from Marisa and Matt, who delivered the car to us at our house due to scheduling conflicts. Our experience was 100% positive. No surprises, everything exactly as promised. More
I have dealt with numerous Toyota dealerships over the past 20 years, and Quality Imports is by far the best. Their entire organization from customer service to sales and service are the best I have seen past 20 years, and Quality Imports is by far the best. Their entire organization from customer service to sales and service are the best I have seen. Having shopped several dealers each time I purchase, this dealer is invariably the one at end up doing business with. More
The lease of my new RAV4 was a joy. From the time I walked into the dealership until I drove the car off the lot it was an exceptional experience. Everyone was knowledgeable, professional, respectful, walked into the dealership until I drove the car off the lot it was an exceptional experience. Everyone was knowledgeable, professional, respectful, very pleasent and I never felt pressured to make a decision now..... It was a three trip experience and each vist was the same. The 30 day car check was great. It was a Saturday and during the height of recall visits, so the place was buzzing. Jason was calm, curtious and very pleasnnt. He never rushed me under the circumstances and answered all of my new owner "how does this work" questions. More