Toyota of Fort Walton Beach
Fort Walton Beach, FL
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My husband and I found a GREAT deal on a used car online and called Marissa to work out a price on it before we even went to the dealership. Marissa was very nice and was more than happy to work with us on and called Marissa to work out a price on it before we even went to the dealership. Marissa was very nice and was more than happy to work with us on the price. When we arrived at the dealership the next day to look at the car, the salesman Matt Hunnicutt, greeted us and took us right to the car we had found online. He was very nice also and let us take our time looking over the car to make sure we definitley wanted to buy it. There was no pressure at all from him. We decided to buy it and Matt started the paperwork right away. There were no surprises on the price as it was exactly what we discussed over the phone the previous day. After that Brandon in finance, who was also very helpful and thorough in explaining things, completed the sale for us. After the sale was complete Matt took us to our car that the dealership had just cleaned. He thanked us and we drove off in our new car! They all made the process extremely easy and pleasant. I would definitley return and recommend to anyone. More
I was totally impressed with the quality of service and the friendly atmosphere. The professionalism of Mark and Rick made the buying experience a pleasure. the friendly atmosphere. The professionalism of Mark and Rick made the buying experience a pleasure. More
I went to the dealership looking to purchase the new Mazda 6. I knew what I wanted, and knew the price I wanted to pay. Rick was great in finding me the exact car I wanted and his no-games negotiation Mazda 6. I knew what I wanted, and knew the price I wanted to pay. Rick was great in finding me the exact car I wanted and his no-games negotiations were exactly what I was looking for. I tried working other "better deals" with other dealerships and no one came close to Ricks deal. He was very knowledgeable and I loved the no games way of working our transaction. I left knowing I got the car I wanted with the best deal I could. More
I'm an Air Force wife. I was sent to the States ahead of my husband to take care of purchasing a car and home before his arrival. I was quite nervous about walking into a car dealership--being totally igno my husband to take care of purchasing a car and home before his arrival. I was quite nervous about walking into a car dealership--being totally ignorant of the process of buying a new car and being very worried that I would be taken advantage of. The entire Mazda team--starting with Scott Baker--set me immediately at ease. Scott Baker was so down-to-earth, not pushy in the least, and was willing to patiently talk me through all the basic costs and additional options. My husband and I had settled on a 2012 Mazda 5. And Quality Imports had a shiny new silver one that had just rolled off the truck the day before. On the phone, prior to my coming in, Scott has promised to beat a deal Sandy Sansing was offering by $100. He stuck to his quote and didn't pull any shenanigans in the office once I got there. So, I happily took the car for a spin, loved it, and decided to purchase it. Scott handed me over to the other guys on the Mazda team and they took great care of me, going above and beyond the call of duty. They were so friendly. And even when it came down to the final paperwork, there were still no surprises. I was so thankful and still am so thankful for such a positive experience. More
Excellent customer service and friendly staff. Not very resonable on what they will give you on a trade-in. It was markedly less than NADA, Kelly Blue Book, Black Book, and USAA used car valuation. resonable on what they will give you on a trade-in. It was markedly less than NADA, Kelly Blue Book, Black Book, and USAA used car valuation. More
Marisa Healy is an awesome sales professional. She was a tremendous help to me in the entire process of selecting and purchasing my 2011 Avalon Limited. The entire transaction went smoothly. Brandon Mil tremendous help to me in the entire process of selecting and purchasing my 2011 Avalon Limited. The entire transaction went smoothly. Brandon Miller briefed me on the features and operation of the Avalon. He is very knowledgeable and motivated in his briefings. More
Matt was a joy to work with. He answered all our questions and was eager to help us out in any way possible. Everyone we dealt with was very knowledgeable and friendly. This is our second purchase questions and was eager to help us out in any way possible. Everyone we dealt with was very knowledgeable and friendly. This is our second purchase from Quality Imports, and we recommend them to all our friends. More
Trent, If there were higher ratings I'd have given you Trent, If there were higher ratings I'd have given you them. Thanks for all your and persistence, and checking all avenues of approach, making this Trent, If there were higher ratings I'd have given you them. Thanks for all your and persistence, and checking all avenues of approach, making this sale possible! Toyota has become my number one vehicle of choice. Thanks again. More
Friendly, knowledgeable staff make the customer feel at ease. Salesperson took time to determine the customer desires and needs while balancing costs. Time to secure the sale was not overly long and still ease. Salesperson took time to determine the customer desires and needs while balancing costs. Time to secure the sale was not overly long and still was accomplished in a relaxing environment. Salesperson went the extra mile to make the customer welcome. More
Lloyd provided friendly service...perfect explanations on how to use and appreciate the quality of our new car. We will return to do business with him. how to use and appreciate the quality of our new car. We will return to do business with him. More